Cannot receive mail unless computer switched on

Hi, I can only receive e-mails via Windows Mail if my laptop (Vista) is
switched on and connected to the internet & Windows Mail. If I click on
"Send/ Receive All" a message box very quickly comes up. It says "finding
host, authorising, connected" then "disconnected" a split second later. Why
is it disconnecting itself? The server is our website provider. HELP! Thanks.

Did you expect your computer to receive email while it is off?

The "disconnecting" in this case simply means your mail program
has finished talking to the mail server.

Are you sure there is mail on the server waiting to be downloaded?
What happens when you send an email to yourself?

--
Gary VanderMolen, MS-MVP (WLMail)


"campsie view" <campsie view@discussions.microsoft.com> wrote in message
news:445F9227-7A50-4D1D-A9B8-8084CCEB99F2@microsoft.com...
> Hi, I can only receive e-mails via Windows Mail if my laptop (Vista) is
> switched on and connected to the internet & Windows Mail. If I click on
> "Send/ Receive All" a message box very quickly comes up. It says "finding
> host, authorising, connected" then "disconnected" a split second later. Why
> is it disconnecting itself? The server is our website provider. HELP! Thanks.

Well with my yahoo e-mail my laptop is switched off. When I switch it on and
open my yahoo mail it has all of the new messages I have been sent since I
was last on it. This is what I meant. I have asked someone to send me mail to
my windows mail when my laptop is off and I never receive it. If my laptop is
on I do get it.
Thanks.

"Gary VanderMolen" wrote:

> Did you expect your computer to receive email while it is off?
>
> The "disconnecting" in this case simply means your mail program
> has finished talking to the mail server.
>
> Are you sure there is mail on the server waiting to be downloaded?
> What happens when you send an email to yourself?
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "campsie view" <campsie view@discussions.microsoft.com> wrote in message
> news:445F9227-7A50-4D1D-A9B8-8084CCEB99F2@microsoft.com...
> > Hi, I can only receive e-mails via Windows Mail if my laptop (Vista) is
> > switched on and connected to the internet & Windows Mail. If I click on
> > "Send/ Receive All" a message box very quickly comes up. It says "finding
> > host, authorising, connected" then "disconnected" a split second later. Why
> > is it disconnecting itself? The server is our website provider. HELP! Thanks.
>
>
>

While your laptop is off, new messages are temporarily stored in
your mailbox on the mail server. As soon as you turn your laptop
back on and Windows Mail is open, it will download and display
all your new messages.

--
Gary VanderMolen, MS-MVP (WLMail)


"campsie view" <campsieview@discussions.microsoft.com> wrote in message news:919AA864-BC89-472F-A101-05C6294A9FDF@microsoft.com...
> Well with my yahoo e-mail my laptop is switched off. When I switch it on and
> open my yahoo mail it has all of the new messages I have been sent since I
> was last on it. This is what I meant. I have asked someone to send me mail to
> my windows mail when my laptop is off and I never receive it. If my laptop is
> on I do get it.
> Thanks.
>
> "Gary VanderMolen" wrote:
>
>> Did you expect your computer to receive email while it is off?
>>
>> The "disconnecting" in this case simply means your mail program
>> has finished talking to the mail server.
>>
>> Are you sure there is mail on the server waiting to be downloaded?
>> What happens when you send an email to yourself?
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "campsie view" <campsie view@discussions.microsoft.com> wrote in message
>> news:445F9227-7A50-4D1D-A9B8-8084CCEB99F2@microsoft.com...
>> > Hi, I can only receive e-mails via Windows Mail if my laptop (Vista) is
>> > switched on and connected to the internet & Windows Mail. If I click on
>> > "Send/ Receive All" a message box very quickly comes up. It says "finding
>> > host, authorising, connected" then "disconnected" a split second later. Why
>> > is it disconnecting itself? The server is our website provider. HELP! Thanks.
>>
>>
>>