Re: Deleted = evaporated

Thanks for your feedback.
Incidentally, the email program is called Windows Mail, not Microsoft Mail.

--
Gary VanderMolen, MS-MVP (WLMail)


"AustinTraveler" <guest@unknown-email.com> wrote in message news:e5bbb6ec1f0744ab253b0b0f2fcec26a@nntp-gateway.com...
>
> Just wanted to thank you all. I didn't ask a question but my mother
> (who has Vista and uses Microsoft Mail, neither of which I use) called
> me and said her deleted emails disappear into thin air and are nowhere
> to be found. I did some research, found this forum, did a search, and
> then read several threads that helped. I had her do View, Current View,
> Show All Messages in her Deleted Folder and it worked great! Spent
> another hour helping her with other email stuff but I won't go into
> that! In case anyone else has to help a non-computer person with their
> computer over the phone, I'll pass on what helps with my mom. After
> fixing her "problem" I send her an email telling her how we fixed it and
> tell her to keep the email for future reference in her Saved folder.
> Yes, I had to walk her through setting up a new folder but she got email
> instructions for that task too! Hope that helps someone. Again, thank
> you all for your help.
>
>
> --
> AustinTraveler