Deleted items

Hi to all,

I can't empty my folder deleted messages.
Following message appears: unknown error occurs.
Thank's for your help
Eric

"Eric Ranson" <e.ranson@orange.fr> wrote in message
news:uLIJrzAmIHA.4664@TK2MSFTNGP06.phx.gbl...
> Hi to all,
>
> I can't empty my folder deleted messages. Following message appears:
> unknown error occurs.
> Thank's for your help
> Eric

Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and various other
problems in Windows Mail, although seldom immediately, so if you
have such a program, remember where to find the hotfix and hope
it will install again if you need it again. A recent version of the Trend
antivirus program also causes assorted problems in Windows Mail.

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "Eric Ranson" <e.ranson@orange.fr> wrote in message
> news:uLIJrzAmIHA.4664@TK2MSFTNGP06.phx.gbl...
> > Hi to all,
> >
> > I can't empty my folder deleted messages. Following message appears:
> > unknown error occurs.
> > Thank's for your help
> > Eric
>
> Download and install this hotfix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether you have a 32-bit version
> of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
> Certain common antivirus programs, such as most of those from
> Norton or McAfee, tend to cause stuck messages and various other
> problems in Windows Mail, although seldom immediately, so if you
> have such a program, remember where to find the hotfix and hope
> it will install again if you need it again. A recent version of the Trend
> antivirus program also causes assorted problems in Windows Mail.
>
>
> I had the same issue.
Upgrading to SP1 allowed them to be deleted

"denp44" <denp44@discussions.microsoft.com> wrote in message
news:FE71D9D6-C1BD-4352-852D-FE1CDFCFA490@microsoft.com...
>
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "Eric Ranson" <e.ranson@orange.fr> wrote in message
>> news:uLIJrzAmIHA.4664@TK2MSFTNGP06.phx.gbl...
>> > Hi to all,
>> >
>> > I can't empty my folder deleted messages. Following message appears:
>> > unknown error occurs.
>> > Thank's for your help
>> > Eric
>>
>> Download and install this hotfix, with Windows Mail not running:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other folders. If you don't know whether you have a 32-bit version
>> of Vista or a 64-bit version, try the hotfix for the 32-bit version
>> first.
>> Certain common antivirus programs, such as most of those from
>> Norton or McAfee, tend to cause stuck messages and various other
>> problems in Windows Mail, although seldom immediately, so if you
>> have such a program, remember where to find the hotfix and hope
>> it will install again if you need it again. A recent version of the
>> Trend
>> antivirus program also causes assorted problems in Windows Mail.
>>
>>
>> I had the same issue.
> Upgrading to SP1 allowed them to be deleted

Then Vista SP1 probably includes the same fix as:

http://support.microsoft.com/default.aspx/kb/941090