cannot receive email since installing McAfee

If anyone can help, I'm not able to receive messages in Windows Mail since
installing McAfee - I receive this message...

Account: 'Judy', Server: 'shawmail', Protocol: POP3, Server Response: '-ERR
Could not read message file', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC90

any help would be greatly appreciated!

Thanks,

K

--

Since the problem started right after you installed McAfee, the
obvious fix is to uninstall McAfee.
Windows Mail is not compatible with most McAfee and Norton
antivirus programs. As a test, uninstall your antivirus program, then
reboot, and test Windows Mail again. If there is improvement,
download and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


"kateku" <kateku@discussions.microsoft.com> wrote in message news8C35CB8-EB17-403D-9E24-42040D77DF31@microsoft.com...
> If anyone can help, I'm not able to receive messages in Windows Mail since
> installing McAfee - I receive this message...
>
> Account: 'Judy', Server: 'shawmail', Protocol: POP3, Server Response: '-ERR
> Could not read message file', Port: 110, Secure(SSL): No, Server Error:
> 0x800CCC90, Error Number: 0x800CCC90
>
> any help would be greatly appreciated!
>
> Thanks,
>
> K
>
> --
>

"Gary VanderMolen" wrote:

> Since the problem started right after you installed McAfee, the
> obvious fix is to uninstall McAfee.
> Windows Mail is not compatible with most McAfee and Norton
> antivirus programs. As a test, uninstall your antivirus program, then
> reboot, and test Windows Mail again. If there is improvement,
> download and install a more compatible antivirus like:
> AVG free edition:
> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
> or
> Avast free edition:
> http://www.avast.com/eng/download-avast-home.html
>
> With either of those, during the install phase you must select custom
> install, and then deselect the email scanning option.
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "kateku" <kateku@discussions.microsoft.com> wrote in message news8C35CB8-EB17-403D-9E24-42040D77DF31@microsoft.com...
> > If anyone can help, I'm not able to receive messages in Windows Mail since
> > installing McAfee - I receive this message...
> >
> > Account: 'Judy', Server: 'shawmail', Protocol: POP3, Server Response: '-ERR
> > Could not read message file', Port: 110, Secure(SSL): No, Server Error:
> > 0x800CCC90, Error Number: 0x800CCC90
> >
> > any help would be greatly appreciated!
> >
> > Thanks,
> >
> > K
> >
> > --
> >
>
>
>

If Windows mail is not compatible with McAfee or Norton - surely this should
be addressed by these companies in order to prevent those of us affected by
this?

I run McAfee AND AVG Free. I think I will uninstall the McAfee [despite
having paid for it for 12 months] and see whether it solves the problem of
being unable to access Windows mail

"Gary VanderMolen" wrote:

> Since the problem started right after you installed McAfee, the
> obvious fix is to uninstall McAfee.
> Windows Mail is not compatible with most McAfee and Norton
> antivirus programs. As a test, uninstall your antivirus program, then
> reboot, and test Windows Mail again. If there is improvement,
> download and install a more compatible antivirus like:
> AVG free edition:
> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
> or
> Avast free edition:
> http://www.avast.com/eng/download-avast-home.html
>
> With either of those, during the install phase you must select custom
> install, and then deselect the email scanning option.
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "kateku" <kateku@discussions.microsoft.com> wrote in message news8C35CB8-EB17-403D-9E24-42040D77DF31@microsoft.com...
> > If anyone can help, I'm not able to receive messages in Windows Mail since
> > installing McAfee - I receive this message...
> >
> > Account: 'Judy', Server: 'shawmail', Protocol: POP3, Server Response: '-ERR
> > Could not read message file', Port: 110, Secure(SSL): No, Server Error:
> > 0x800CCC90, Error Number: 0x800CCC90
> >
> > any help would be greatly appreciated!
> >
> > Thanks,
> >
> > K
> >
> > --
> >
>
>
>

If your McAfee purchase was recent, you could try to get a refund
from them. I got a refund from Symantec (Norton) once, under their
consumer satisfaction guarantee. (I was dissatisfied! ;-))

--
Gary VanderMolen, MS-MVP (WLMail)


"Snowqueen" <Snowqueen@discussions.microsoft.com> wrote in message news:CB7D42DC-FD81-4DDF-8BE7-272C618AD9EF@microsoft.com...
> If Windows mail is not compatible with McAfee or Norton - surely this should
> be addressed by these companies in order to prevent those of us affected by
> this?
>
> I run McAfee AND AVG Free. I think I will uninstall the McAfee [despite
> having paid for it for 12 months] and see whether it solves the problem of
> being unable to access Windows mail
>
> "Gary VanderMolen" wrote:
>
>> Since the problem started right after you installed McAfee, the
>> obvious fix is to uninstall McAfee.
>> Windows Mail is not compatible with most McAfee and Norton
>> antivirus programs. As a test, uninstall your antivirus program, then
>> reboot, and test Windows Mail again. If there is improvement,
>> download and install a more compatible antivirus like:
>> AVG free edition:
>> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
>> or
>> Avast free edition:
>> http://www.avast.com/eng/download-avast-home.html
>>
>> With either of those, during the install phase you must select custom
>> install, and then deselect the email scanning option.
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "kateku" <kateku@discussions.microsoft.com> wrote in message news8C35CB8-EB17-403D-9E24-42040D77DF31@microsoft.com...
>> > If anyone can help, I'm not able to receive messages in Windows Mail since
>> > installing McAfee - I receive this message...
>> >
>> > Account: 'Judy', Server: 'shawmail', Protocol: POP3, Server Response: '-ERR
>> > Could not read message file', Port: 110, Secure(SSL): No, Server Error:
>> > 0x800CCC90, Error Number: 0x800CCC90
>> >
>> > any help would be greatly appreciated!
>> >
>> > Thanks,
>> >
>> > K
>> >
>> > --
>> >
>>
>>
>>