unknown error occured

i have a msg in the outbox and it wont show the msg other than it says
unknown error occured and it won't let me delete it.
--
thank you cathy

"nygril2007" <ny.girl2007@hotmail.com> wrote in message
news:62D6A23A-5C4B-4C2C-9391-225E17EEE38F@microsoft.com...
>i have a msg in the outbox and it wont show the msg other than it says
> unknown error occured and it won't let me delete it.


Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

"nygril2007" <ny.girl2007@hotmail.com> wrote in message
news:62D6A23A-5C4B-4C2C-9391-225E17EEE38F@microsoft.com...
>i have a msg in the outbox and it wont show the msg other than it says
> unknown error occured and it won't let me delete it.
> --
> thank you cathy

Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for messages stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version of
Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain
common antivirus programs, such as most of those from Norton or
McAfee, tend to cause stuck messages and various other problems in
Windows Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix and hope it will install again
if you need it again. A recent version of the Trend antivirus program
also causes assorted problems in Windows Mail.

You're welcome.
Robert