DVD Drives Missing

Greetings,

Some months ago I installed Vista Ultimate 32bit over XP. It has been
working OK since then however just a few days ago, the Sony DVD drives (a
DVD-rw and DVD-r) ceased being identified by their model numbers to be
labeled as generic 'cd drives".
I have tried a few things in 'System" such as forcing a new identification
through Scan for Hardware Changes and Driver Update but the problem remains.
Following a suggestion generated by Vista, I uninstalled the drive for the
burner and tried to reinstall it. It failed. On doing a restart, it
identified the make and model correctly yet still reported a 'problem'
without installing the drive.

Has anyone an idea what is wrong here?

Anopheles

Hi,

See: http://support.microsoft.com/kb/894730/en-us and follow the steps there
to remove the upper and lowerfilter entries in the registry.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Anopheles" <hison@coolcats.net.au> wrote in message
news:e8v220YkIHA.1680@TK2MSFTNGP06.phx.gbl...
> Greetings,
>
> Some months ago I installed Vista Ultimate 32bit over XP. It has been
> working OK since then however just a few days ago, the Sony DVD drives (a
> DVD-rw and DVD-r) ceased being identified by their model numbers to be
> labeled as generic 'cd drives".
> I have tried a few things in 'System" such as forcing a new identification
> through Scan for Hardware Changes and Driver Update but the problem
> remains.
> Following a suggestion generated by Vista, I uninstalled the drive for the
> burner and tried to reinstall it. It failed. On doing a restart, it
> identified the make and model correctly yet still reported a 'problem'
> without installing the drive.
>
> Has anyone an idea what is wrong here?
>
> Anopheles
>

Thanks, Rick, I'll try it out and let you know.

Many thanks for your assistance.

Anopheles


"Rick Rogers" wrote
> Hi,
>
> See: http://support.microsoft.com/kb/894730/en-us and follow the steps
> there to remove the upper and lowerfilter entries in the registry.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Anopheles" <hison@coolcats.net.au> wrote in message
> news:e8v220YkIHA.1680@TK2MSFTNGP06.phx.gbl...
>> Greetings,
>>
>> Some months ago I installed Vista Ultimate 32bit over XP. It has been
>> working OK since then however just a few days ago, the Sony DVD drives (a
>> DVD-rw and DVD-r) ceased being identified by their model numbers to be
>> labeled as generic 'cd drives".
>> I have tried a few things in 'System" such as forcing a new
>> identification
>> through Scan for Hardware Changes and Driver Update but the problem
>> remains.
>> Following a suggestion generated by Vista, I uninstalled the drive for
>> the
>> burner and tried to reinstall it. It failed. On doing a restart, it
>> identified the make and model correctly yet still reported a 'problem'
>> without installing the drive.
>>
>> Has anyone an idea what is wrong here?
>>
>> Anopheles
>>
>

It worked like a charm. Many thanks, Rick.


"Anopheles" wrote:
> Thanks, Rick, I'll try it out and let you know.
>
> Many thanks for your assistance.
>
> Anopheles
>
>
> "Rick Rogers" wrote
>> Hi,
>>
>> See: http://support.microsoft.com/kb/894730/en-us and follow the steps
>> there to remove the upper and lowerfilter entries in the registry.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Anopheles" <hison@coolcats.net.au> wrote in message
>> news:e8v220YkIHA.1680@TK2MSFTNGP06.phx.gbl...
>>> Greetings,
>>>
>>> Some months ago I installed Vista Ultimate 32bit over XP. It has been
>>> working OK since then however just a few days ago, the Sony DVD drives
>>> (a
>>> DVD-rw and DVD-r) ceased being identified by their model numbers to be
>>> labeled as generic 'cd drives".
>>> I have tried a few things in 'System" such as forcing a new
>>> identification
>>> through Scan for Hardware Changes and Driver Update but the problem
>>> remains.
>>> Following a suggestion generated by Vista, I uninstalled the drive for
>>> the
>>> burner and tried to reinstall it. It failed. On doing a restart, it
>>> identified the make and model correctly yet still reported a 'problem'
>>> without installing the drive.
>>>
>>> Has anyone an idea what is wrong here?
>>>
>>> Anopheles
>>>
>>
>