Error on import/export followed by hang on repair - Outlook 2007

I have installed Office 2007 from scratch on a new machine. I am running
W2003 Server x64 and I am using Outlook 2007 Enterprise as a freestanding
program, I am not using Exchange.

One part of the set-up is to import contacts from Outlook 2003 on the old
machine, which I have exported into a csv file.

The first problem is: When I click on File > Import/Export or File > Data
File Management when in the Contacts tab, nothing happens. An error message
appears in the "To-Do Bar" on the right: "Operation failed. An object could
not be found."

I thought I should repair the installation. I closed Outlook and ran CP >
Add or Remove Programs > Microsoft Office > Change, then I chose the "Repair"
option. This opens a dialog box titled "Configuration Progress". The blue
progress bar titled "Repairing Microsoft Office Enterprise 2007..." got about
1/4 complete on the bar in about 5 mins then stopped. Has remained in stuck
in the same position for around 5 hours now.

Office is shut down, there is nothing else running in the machine. I have no
3rd party anti-virus installed.

Thanks in advance for any suggestions...

--
John

With OL closed on the old, copy the data file
Locate this file in eg Documents folder (set read only flag off if you used
a cd)
Within OL2007, File>Open>Data File.......browse to this location
Copy whatever to the default data file, close old data file, if neccessary

"JBRC" <JBRC@discussions.microsoft.com> wrote in message
news:2DAC2412-E97C-4480-8E09-54A1C34FD750@microsoft.com...
>I have installed Office 2007 from scratch on a new machine. I am running
> W2003 Server x64 and I am using Outlook 2007 Enterprise as a freestanding
> program, I am not using Exchange.
>
> One part of the set-up is to import contacts from Outlook 2003 on the old
> machine, which I have exported into a csv file.
>
> The first problem is: When I click on File > Import/Export or File > Data
> File Management when in the Contacts tab, nothing happens. An error
> message
> appears in the "To-Do Bar" on the right: "Operation failed. An object
> could
> not be found."
>
> I thought I should repair the installation. I closed Outlook and ran CP >
> Add or Remove Programs > Microsoft Office > Change, then I chose the
> "Repair"
> option. This opens a dialog box titled "Configuration Progress". The blue
> progress bar titled "Repairing Microsoft Office Enterprise 2007..." got
> about
> 1/4 complete on the bar in about 5 mins then stopped. Has remained in
> stuck
> in the same position for around 5 hours now.
>
> Office is shut down, there is nothing else running in the machine. I have
> no
> 3rd party anti-virus installed.
>
> Thanks in advance for any suggestions...
>
> --
> John

Thanks DL

This worked well, so I have got the contacts imported.

I still have a problem with the configuation repair hanging, but I have
killed the process and will ignore it for now.

John