Not showing the right arrow when replying and forwarding

Hello,

I have a client that is running Outlook 2007 with SP1 ontop of an XP
professional desktop with all the service patches. She is IMAP'ing her mail
down.

She has been noticing that when she forwards and email message to a number
of people it will show in her inbox as a "replied" message icon instead of
the forward icon. The forward arrow is a blue arrow and the replied is a
purple arrow. She is getting the purple arrow when she is forwarding email
messages.

Does anyone have some idea how to fix this?

Thanks,

Hillary

Hillary <Hillary@discussions.microsoft.com> wrote:

> I have a client that is running Outlook 2007 with SP1 ontop of an XP
> professional desktop with all the service patches. She is IMAP'ing
> her mail down.

Please don't multipost.
--
Brian Tillman [MVP-Outlook]

Thanks Brian

"Brian Tillman" wrote:

> Hillary <Hillary@discussions.microsoft.com> wrote:
>
> > I have a client that is running Outlook 2007 with SP1 ontop of an XP
> > professional desktop with all the service patches. She is IMAP'ing
> > her mail down.
>
> Please don't multipost.
> --
> Brian Tillman [MVP-Outlook]
>

there are issues with imap accounts and the icons and I don't think it can
be fixed.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"Hillary" <Hillary@discussions.microsoft.com> wrote in message
news:491387DB-803C-45D3-8C95-39800DF01319@microsoft.com...
> Hello,
>
> I have a client that is running Outlook 2007 with SP1 ontop of an XP
> professional desktop with all the service patches. She is IMAP'ing her
> mail
> down.
>
> She has been noticing that when she forwards and email message to a number
> of people it will show in her inbox as a "replied" message icon instead of
> the forward icon. The forward arrow is a blue arrow and the replied is a
> purple arrow. She is getting the purple arrow when she is forwarding email
> messages.
>
> Does anyone have some idea how to fix this?
>
> Thanks,
>
> Hillary