PC Review Forums Software Windows XP & Applications Fatal Error- Windows Xp Pro Shut Down

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Old 30-03-2008, 11:20 AM   #1
windymomma
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Default Fatal Error- Windows Xp Pro Shut Down

HELLO,

I HOPE SOMEONE CAN ANSWER MY QUESTION:

I WAS TRYING TO INSTALL MY HP PHOTOSMART 3100 TO MY COMPUTER (HP 512 MB, PENTIUM 4). I WENT TO HP WEBSITE FOR HELP. WHILE TRYING TO INSTALL THE PRINTER I KEPT GETTING A MESSAGE SAYING: DONOT CONTINUE THIS MAY CAUSE DAMAGE TO YOUR OPERATING SYSTEM NOW OR IN THE FUTURE. HEWLETTE PACKARD SUPPORT TOLD ME TO JUST CONTINUE AND IGNORE THE MESSAGE. ( IT KEPT TELLING ME THIS PRODUCT, I GUESS MEANING WINDOWS XP, WAS NOT TESTED TO SUPPORT THIS PRINTER. I REALLY DONT KNOW IF IT WAS TELLING ME IT DIDNT SUPPORT THE HEWLETTE PACKARD PENTIUM 4 OR THE WINDOWS XP PRO SOFTWARE. BUT ANYWAY, I KEPT GOING AND INSTALLED THE PRINTER AND SOFTWARE. MY MACHINE WORKED FINE THE REST OF THE DAY. THE NEXT MORNING WHEN I TURNED MY MACHINE ON I GOT A "FATAL ERROR" MY WINDOWS XP PRO OPERATING SYSTEM SHUT DOWN. (THANK GOD I HAD JUST PURCHASED THE COMPUTER (it was a refurbished one and could return it). SO I RETURNED THE COMPUTER TO THE COMPANY I BOUGHT IT FROM.

I JUST PURCHASED A BRAND NEW OUT OF THE BOX COMPUTER (ACER WITH 2 GB MEMORY AND 160 HARD DRIVE WITH WINDOWS XP PRO. MY QUESTION IS: CAN I TRY AND INSTALL MY HEWLETTE PACKARD PHOTOSMART PRINTER ON THIS NEW COMPUTER? I AM SO AFRAID NOW TO EVEN TRY TO INSTALL IT ON MY NEW COMPUTER FROM WHAT HAPPENED TO ME STATED ABOVE.

sHOULD I GO OUT AND BUY A NEW PRINTER? WHAT PRINTERS ARE ACCEPTED WITH MY NEW ACER COMPUTER? I REALLY DONT WANT THIS TO HAPPEN AGAIN. SO AFRAID!!!!!

IF ANYONE CAN HELP ME I WOULD APPRECIATE IT.

THANK YOU!
WINDYMOMMA
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Old 24-04-2008, 04:51 AM   #2
Madxgraphics
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Cool

Goto Windows Vista Hardware Compatability List to se if your printer has been tested for use with Windows Vista......
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Last edited by Madxgraphics : 24-04-2008 at 04:51 AM. Reason: Miss spelling
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Old 24-04-2008, 07:00 AM   #3
Electronics & Photo Fan
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But neither of the computers is running Vista...
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Cruncher 1 (Main PC) 24/7:
Intel Pentium 4 650 (Prescott) HT 3.4GHz 800FSB 2MB L2
2048MB Dual-Channel Samsung RAM (2 X 1GB) ATI Radeon X550HM PCI-E
2 X Samsung HD160JJ 160GB HDD LG GSA-4164B DVD+-RW/RAM
17" ViewSonic CRT Max. Res. 1920 X 1080, XP Home

Cruncher 2 (Laptop) Part-time:
Sony VAIO Core Duo T2250 1.73GHz, 1GB DDR2, 120GB HDD, 15.4" WXGA, DVD-RAM, Vista Home Premium

Cruncher 3 Suspended:
Intel PIII 500MHz, 256MB SDRAM, XP

Cruncher 4 Part-time:
Intel Core 2 Quad 6600 @ 2.4GHz, 2GB DDR2, 1TB HDD, Sharp Aquos 26", DVD+-RW, Vista Home Premium
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