Start Menu Office 2007 shortcuts have stopped working

when I go to the Start menu, click on a recently used Office 2007 program or
a pinned Office 2007 program, nothing happens. They don't launch. When I
open an actual office 2007 file, the apps load fine however.

My other pinned and recent apps shortcuts work - for example, Quickbooks,
Epson Scan, MS Email, MS Internet

Can anyone help me sort this out? Would really like to have a useful Start
menu..

THANKS!
--
Paula

I deleted Excel from the Start menu, then re-added it by going into the
Programs list, right clicking then picking "Pin to the Start Menu". It still
doesn't work.

Just for fun, I also picked "Add to Quick Launch", which puts it in my
bottom toolbar to the right of the Start icon. When I click on it here it
doesn't work either.

I did the same thing with MS Word with the same results!

I don't want to have to reinstall MS Office, but wondering if I do this
next...
--
Paula


"fuzor_silverbolt" wrote:

>
> Try deleting the shortcuts then recreating them.
>
>
> --
> fuzor_silverbolt
>
> -----------My Rig-----------
> Manufacturer: Dell Inc.
> Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs),
> ~2.7GHz
> Memory: 3326MB RAM
> Hard Drive: 984 GB 2x500GB RAID 0
> Video Card: NVIDIA GeForce 8800 GT
> Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
> Sound Card: SigmaTel High Definition Audio CODEC
> Operating System: Windows Vista™ Ultimate 32bit
>

Hi Paula,

This issue is caused by a third-party shell extension, which seems to only affect the Windows Installer shortcuts like Office shortcuts.

See: http://windowsxp.mvps.org/slowrightclick.htm
(Proceed directly to "Method 2" in that page.)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


"PaulaSnap" <PaulaSnap@discussions.microsoft.com> wrote in message news:02886C0C-6C61-4F7F-BF5A-2739276A366C@microsoft.com...
I deleted Excel from the Start menu, then re-added it by going into the
Programs list, right clicking then picking "Pin to the Start Menu". It still
doesn't work.

Just for fun, I also picked "Add to Quick Launch", which puts it in my
bottom toolbar to the right of the Start icon. When I click on it here it
doesn't work either.

I did the same thing with MS Word with the same results!

I don't want to have to reinstall MS Office, but wondering if I do this
next...
--
Paula


"fuzor_silverbolt" wrote:

>
> Try deleting the shortcuts then recreating them.
>
>
> --
> fuzor_silverbolt
>
> -----------My Rig-----------
> Manufacturer: Dell Inc.
> Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs),
> ~2.7GHz
> Memory: 3326MB RAM
> Hard Drive: 984 GB 2x500GB RAID 0
> Video Card: NVIDIA GeForce 8800 GT
> Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
> Sound Card: SigmaTel High Definition Audio CODEC
> Operating System: Windows Vista™ Ultimate 32bit
>

Dear Ramesh,

Thank you so much! Problem solved. It was a WebEx context menu which I
recently installed...And yes, I used Option 2, not Option 1...

Cheers
--
Paula


"Ramesh, MS-MVP" wrote:

> Hi Paula,
>
> This issue is caused by a third-party shell extension, which seems to only affect the Windows Installer shortcuts like Office shortcuts.
>
> See: http://windowsxp.mvps.org/slowrightclick.htm
> (Proceed directly to "Method 2" in that page.)
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
> Winhelponline.com blog http://www.winhelponline.com/blog
>
>
> "PaulaSnap" <PaulaSnap@discussions.microsoft.com> wrote in message news:02886C0C-6C61-4F7F-BF5A-2739276A366C@microsoft.com...
> I deleted Excel from the Start menu, then re-added it by going into the
> Programs list, right clicking then picking "Pin to the Start Menu". It still
> doesn't work.
>
> Just for fun, I also picked "Add to Quick Launch", which puts it in my
> bottom toolbar to the right of the Start icon. When I click on it here it
> doesn't work either.
>
> I did the same thing with MS Word with the same results!
>
> I don't want to have to reinstall MS Office, but wondering if I do this
> next...
> --
> Paula
>
>
> "fuzor_silverbolt" wrote:
>
> >
> > Try deleting the shortcuts then recreating them.
> >
> >
> > --
> > fuzor_silverbolt
> >
> > -----------My Rig-----------
> > Manufacturer: Dell Inc.
> > Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs),
> > ~2.7GHz
> > Memory: 3326MB RAM
> > Hard Drive: 984 GB 2x500GB RAID 0
> > Video Card: NVIDIA GeForce 8800 GT
> > Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
> > Sound Card: SigmaTel High Definition Audio CODEC
> > Operating System: Windows Vista™ Ultimate 32bit
> >
>

Excellent!

You're welcome Paula.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


"PaulaSnap" <PaulaSnap@discussions.microsoft.com> wrote in message news:9C4963F4-177D-4C64-B9D5-C54AA5D99D22@microsoft.com...
Dear Ramesh,

Thank you so much! Problem solved. It was a WebEx context menu which I
recently installed...And yes, I used Option 2, not Option 1...

Cheers
--
Paula


"Ramesh, MS-MVP" wrote:

> Hi Paula,
>
> This issue is caused by a third-party shell extension, which seems to only affect the Windows Installer shortcuts like Office shortcuts.
>
> See: http://windowsxp.mvps.org/slowrightclick.htm
> (Proceed directly to "Method 2" in that page.)
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
> Winhelponline.com blog http://www.winhelponline.com/blog
>
>
> "PaulaSnap" <PaulaSnap@discussions.microsoft.com> wrote in message news:02886C0C-6C61-4F7F-BF5A-2739276A366C@microsoft.com...
> I deleted Excel from the Start menu, then re-added it by going into the
> Programs list, right clicking then picking "Pin to the Start Menu". It still
> doesn't work.
>
> Just for fun, I also picked "Add to Quick Launch", which puts it in my
> bottom toolbar to the right of the Start icon. When I click on it here it
> doesn't work either.
>
> I did the same thing with MS Word with the same results!
>
> I don't want to have to reinstall MS Office, but wondering if I do this
> next...
> --
> Paula
>
>
> "fuzor_silverbolt" wrote:
>
> >
> > Try deleting the shortcuts then recreating them.
> >
> >
> > --
> > fuzor_silverbolt
> >
> > -----------My Rig-----------
> > Manufacturer: Dell Inc.
> > Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs),
> > ~2.7GHz
> > Memory: 3326MB RAM
> > Hard Drive: 984 GB 2x500GB RAID 0
> > Video Card: NVIDIA GeForce 8800 GT
> > Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
> > Sound Card: SigmaTel High Definition Audio CODEC
> > Operating System: Windows Vista™ Ultimate 32bit
> >
>

On Mar 27, 8:30 am, "Ramesh, MS-MVP" <ramesh@unknownhost> wrote:
> Hi Paula,
>
> This issue is caused by a third-party shell extension, which seems to onlyaffect the Windows Installer shortcuts like Office shortcuts.
>
> See:http://windowsxp.mvps.org/slowrightclick.htm
> (Proceed directly to "Method 2" in that page.)
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshootinghttp://www.winhelponline.com
> Winhelponline.com bloghttp://www.winhelponline.com/blog


I am having the same problem and tried this method. It did not work :
(. I disabled the three non-microsoft context menus that I had and the
Office 2007 apps STILL won't launch from the start menu. I used the
suggested program and disabled them 1 by 1, restarting after each. Now
all non-ms context menus are disable and the apps don't launch. Any
thoughts?

"Hoevelmann" <Hoevelmann.3awh3f@DoNotSpam.com> wrote in message
news:Hoevelmann.3awh3f@DoNotSpam.com...
>
> I am having a similar problem.....
> When I click on start in XP.....My documents, My Pictures, My Music, My
> computer, control Panel etc will not open when I click on them. If I
> put them on my desktop they still do not work. The, Help and Support
> and Run...work correctly but the Search will not open
>
>

Then I suggest you post to an XP group - this one is for VISTA, as in the
title.....

On Thu, 12 Jun 2008 17:39:58 +0100, "Gordon"
<gbplinux@gmail.com.invalid> wrote:

>"Hoevelmann" <Hoevelmann.3awh3f@DoNotSpam.com> wrote in message
>news:Hoevelmann.3awh3f@DoNotSpam.com...
>>
>> I am having a similar problem.....
>> When I click on start in XP.....My documents, My Pictures, My Music, My
>> computer, control Panel etc will not open when I click on them. If I
>> put them on my desktop they still do not work. The, Help and Support
>> and Run...work correctly but the Search will not open
>>
>>
>
>Then I suggest you post to an XP group - this one is for VISTA, as in the
>title.....

It's another one of those wretched vBulletin board people.

Hi Ramesh,
I've got the same issue with MS Office 2007 apps (Excel & Word & Powerpoint)
not running when pinned to the start menu - and also not running from the
recent apps list on the start menu.

I've tried "method 2" with the ShellExView as many posts have indicated --
and ended up turning off EVERY non-microsoft entry, rebooting, and still
having the same problem.

Other thoughts?

"Ramesh, MS-MVP" wrote:

> Excellent!
>
> You're welcome Paula.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
> Winhelponline.com blog http://www.winhelponline.com/blog
>
>
> "PaulaSnap" <PaulaSnap@discussions.microsoft.com> wrote in message news:9C4963F4-177D-4C64-B9D5-C54AA5D99D22@microsoft.com...
> Dear Ramesh,
>
> Thank you so much! Problem solved. It was a WebEx context menu which I
> recently installed...And yes, I used Option 2, not Option 1...
>
> Cheers
> --
> Paula
>
>
> "Ramesh, MS-MVP" wrote:
>
> > Hi Paula,
> >
> > This issue is caused by a third-party shell extension, which seems to only affect the Windows Installer shortcuts like Office shortcuts.
> >
> > See: http://windowsxp.mvps.org/slowrightclick.htm
> > (Proceed directly to "Method 2" in that page.)
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> > Windows® Troubleshooting http://www.winhelponline.com
> > Winhelponline.com blog http://www.winhelponline.com/blog
> >
> >
> > "PaulaSnap" <PaulaSnap@discussions.microsoft.com> wrote in message news:02886C0C-6C61-4F7F-BF5A-2739276A366C@microsoft.com...
> > I deleted Excel from the Start menu, then re-added it by going into the
> > Programs list, right clicking then picking "Pin to the Start Menu". It still
> > doesn't work.
> >
> > Just for fun, I also picked "Add to Quick Launch", which puts it in my
> > bottom toolbar to the right of the Start icon. When I click on it here it
> > doesn't work either.
> >
> > I did the same thing with MS Word with the same results!
> >
> > I don't want to have to reinstall MS Office, but wondering if I do this
> > next...
> > --
> > Paula
> >
> >
> > "fuzor_silverbolt" wrote:
> >
> > >
> > > Try deleting the shortcuts then recreating them.
> > >
> > >
> > > --
> > > fuzor_silverbolt
> > >
> > > -----------My Rig-----------
> > > Manufacturer: Dell Inc.
> > > Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs),
> > > ~2.7GHz
> > > Memory: 3326MB RAM
> > > Hard Drive: 984 GB 2x500GB RAID 0
> > > Video Card: NVIDIA GeForce 8800 GT
> > > Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
> > > Sound Card: SigmaTel High Definition Audio CODEC
> > > Operating System: Windows Vista™ Ultimate 32bit
> > >
> >
>