unable to view faxes directly in faxconsole

in the past it was ok. Now i get the message: cannot view because o.s. does
not have a standard viewer for faxes (tif.files). When i use system recovery
to an earlier date, all goes well... for a few hours. I also have Adobe
Photoshop 2 installed (although for over one yr) and think that might be the
problem. Win XP Home Edit, pack 2

Photoshop has probably decided that it should be the default viewer for .TIF
files. This sort of thing can happen as a result of a program update; it
happens all the time when one, for example, has Outlook installed, but uses
a different email program as the default - every Outlook update released by
Microsoft usually resets the defaults to Outlook, much to the chagrin of the
computer owner who wants the other email program to remain the default. I'm
not familiar enough with Photoshop to tell you exactly which menu to check,
however, somewhere in the program's options should be a list of file types
that it wants to be the default for. if it wants to be the default viewer
for .TIFs, tell it no.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Persephone Cyprus" <Persephone Cyprus@discussions.microsoft.com> wrote in
message news:41DAEAC2-951C-498E-84F1-30E4DA96B1C6@microsoft.com...
> in the past it was ok. Now i get the message: cannot view because o.s.
does
> not have a standard viewer for faxes (tif.files). When i use system
recovery
> to an earlier date, all goes well... for a few hours. I also have Adobe
> Photoshop 2 installed (although for over one yr) and think that might be
the
> problem. Win XP Home Edit, pack 2
>

hi

i had the same problem before.you can open tif document with that photoshop
the save it anywhere on your pc.try to open the saved tif document with
microsoft image viewer or any other application that you would want to set
as your default viewer for tif files

"Hal Hostetler [MVP P/I]" <hhh@kvoa.com> wrote in message
news:OHOc7jtiIHA.4080@TK2MSFTNGP03.phx.gbl...
> Photoshop has probably decided that it should be the default viewer for
> .TIF
> files. This sort of thing can happen as a result of a program update; it
> happens all the time when one, for example, has Outlook installed, but
> uses
> a different email program as the default - every Outlook update released
> by
> Microsoft usually resets the defaults to Outlook, much to the chagrin of
> the
> computer owner who wants the other email program to remain the default.
> I'm
> not familiar enough with Photoshop to tell you exactly which menu to
> check,
> however, somewhere in the program's options should be a list of file types
> that it wants to be the default for. if it wants to be the default viewer
> for .TIFs, tell it no.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Live at Hot Licks - www.badnewsbluesband.com
>
> "Persephone Cyprus" <Persephone Cyprus@discussions.microsoft.com> wrote in
> message news:41DAEAC2-951C-498E-84F1-30E4DA96B1C6@microsoft.com...
>> in the past it was ok. Now i get the message: cannot view because o.s.
> does
>> not have a standard viewer for faxes (tif.files). When i use system
> recovery
>> to an earlier date, all goes well... for a few hours. I also have Adobe
>> Photoshop 2 installed (although for over one yr) and think that might be
> the
>> problem. Win XP Home Edit, pack 2
>>
>
>