Re: Only receive emails when mail starts up

This problem is most likely being caused by a non-compatible antivirus.
Which antivirus are you running?

--
Gary VanderMolen, MS-MVP (WLMail)


"RandyB" <RandyB.36fvm0@no-mx.forums.net> wrote in message news:RandyB.36fvm0@no-mx.forums.net...
>
> My wife is having a real problem with her email. She was having trouble
> getting her printer to work, so Dell had her reinstall Vista. When she
> first set up her mail, she couldn't send or receive. Then she could
> receive but not send. Now, she can send but mail only receives new
> emails when the program starts up, so she occassionally has to close the
> application and start it up again to see new messages. When she hits
> send/receive, it says there was an error but the box is empty and no
> error message appears.
>
> I couldn't find anything in any of the threads on here that even comes
> close to this problem. I'm tempted to have her uninstall mail and try to
> reinstall it again.
>
>
> --
> RandyB

"RandyB" <RandyB.36jky1@no-mx.forums.net> wrote in message
news:RandyB.36jky1@no-mx.forums.net...
>
> She has no antivirus software running and has completely disabled
> Windows Firewall. However, I have a new piece to the puzzle that perhaps
> some Vista Wizard can help me with.
>
> She imported her email from a backup, which created a new Inbox under
> personal folders. I believe that rather than copying the emails from
> this inbox to the "official" inbox, she just moved the newly created one
> and deleted the "official" inbox. The system chimes to tell her there's
> new mail, but she doesn't see it until she quits and restarts Mail. I
> think it has something to do with the way the inboxes were handled. Any
> suggestions on how to make sure Vista is looking for the right inbox?
>
>
> Gary VanderMolen;650832 Wrote:
>> This problem is most likely being caused by a non-compatible antivirus.
>> Which antivirus are you running?
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "RandyB" <RandyB.36fvm0@xxxxxx-mx.forums.net> wrote in message
>> news:RandyB.36fvm0@xxxxxx-mx.forums.net...> > >
>> > >
>> > > My wife is having a real problem with her email. She was having
>> > trouble
>> > > getting her printer to work, so Dell had her reinstall Vista. When
>> > she
>> > > first set up her mail, she couldn't send or receive. Then she could
>> > > receive but not send. Now, she can send but mail only receives new
>> > > emails when the program starts up, so she occassionally has to close
>> > the
>> > > application and start it up again to see new messages. When she hits
>> > > send/receive, it says there was an error but the box is empty and no
>> > > error message appears.
>> > >
>> > > I couldn't find anything in any of the threads on here that even
>> > comes
>> > > close to this problem. I'm tempted to have her uninstall mail and try
>> > to
>> > > reinstall it again.
>> > >
>> > >
>> > > --
>> > > RandyB > >
>
>
> --
> RandyB

Neither method you mention will work. One uses File | Import.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email