Re: Acronis 11 on XP stops proper hibernate or stand by

Regarding this hibernation problem being a known problem- some people report
no problem hibernating- I wonder if Acronis has narrowed down why some have
the problem and some don't?

Joe


"Joe" <abc@xyz.com> wrote in message news:...
> Correct- turning it off as you describe keeps it off.
>
> What other known bugs are there that Acronis admits to?
>
> Joe
>
>
> "Gotde T Shirt" <me@invalid.invalid> wrote in message
> news:83wkjbshsqt4.qr57ifhat97b$.dlg@40tude.net...
>> On Tue, 11 Mar 2008 21:17:24 -0700 (PDT), Alpha wrote:
>>
>>> On Feb 29, 7:07 am, "Joe" <a...@xyz.com> wrote:
>>>> I just purchasedAcronis11and after reading the manual- realized that
>>>> this
>>>> is a very powerful program and before I install it on my newest Dell
>>>> running
>>>> Vista which is now my main business computer, I decided to test it on
>>>> an
>>>> older (2004) Dell running XP.
>>>>
>>>> It installed OK but before trying to use the program, I tried to
>>>> hibernate
>>>> the PC. Nothing happened - it sat there for hours. I then did a full
>>>> shutdown and that worked OK. I thought I'd sleep on the problem. This
>>>> morning I realized after the first required reboot to complete the
>>>> installation process- I didn't remove the installation disk - so
>>>> perhaps
>>>> that was causing the system to not hibernate- so I removed the
>>>> installation
>>>> disk- and tried again, no luck. I uninstalled the program, then
>>>> reinstalled,
>>>> then tried again to hibernate, no luck.
>>>>
>>>> The really weird thing is that as the UNinstallation process started-
>>>> THEN-
>>>> the system decided to hibernate, which it did, I turned the system back
>>>> on-
>>>> it was still showing the uninstallation process- I completed the
>>>> uninstall.
>>>> OnceAcronisis uninstalled, the hibernate process works just fine.
>>>>
>>>> Comments appreciated.
>>>>
>>>> Joe
>>>
>>> The answers here are wrong.
>>>
>>> Acronis technical support has indicated that this is a known problem
>>> since November. They have not fixed it.
>>>
>>> The problem is that the TryandDecide service is stopping hibernation
>>> and sometimes shutdown (the message for that is 'there is a long
>>> process underway....'
>>>
>>> They will fix it in the next release or update (thanks alot...the
>>> earliest that happens is every 6 months).
>>>
>>> In the meantime, you have to manually turn off the service using ctrl-
>>> alt-delete and disable the tryanddecide service.
>>>
>>> Unfortunately, this only works for the current session...you have to
>>> do this every time you reboot.
>>>
>>> There is no way to stop this.
>>
>> Try disabling the service.
>>
>> Start > Run > services.msc<return>
>> Double-click on Acronis Try and Decide Service
>> Click Stop
>> Set the Startup Type combo to Disabled
>> OK etc
>

Joe <abc@xyz.com> wrote:

> Regarding this hibernation problem being a known problem- some people report no problem hibernating- I wonder if
> Acronis has narrowed down why some have the problem and some don't?

Corse they have, but that doesnt necessarily mean its easy to fix.


> "Joe" <abc@xyz.com> wrote in message news:...
>> Correct- turning it off as you describe keeps it off.
>>
>> What other known bugs are there that Acronis admits to?
>>
>> Joe
>>
>>
>> "Gotde T Shirt" <me@invalid.invalid> wrote in message
>> news:83wkjbshsqt4.qr57ifhat97b$.dlg@40tude.net...
>>> On Tue, 11 Mar 2008 21:17:24 -0700 (PDT), Alpha wrote:
>>>
>>>> On Feb 29, 7:07 am, "Joe" <a...@xyz.com> wrote:
>>>>> I just purchasedAcronis11and after reading the manual- realized
>>>>> that this
>>>>> is a very powerful program and before I install it on my newest
>>>>> Dell running
>>>>> Vista which is now my main business computer, I decided to test
>>>>> it on an
>>>>> older (2004) Dell running XP.
>>>>>
>>>>> It installed OK but before trying to use the program, I tried to
>>>>> hibernate
>>>>> the PC. Nothing happened - it sat there for hours. I then did a
>>>>> full shutdown and that worked OK. I thought I'd sleep on the
>>>>> problem. This morning I realized after the first required reboot
>>>>> to complete the installation process- I didn't remove the
>>>>> installation disk - so perhaps
>>>>> that was causing the system to not hibernate- so I removed the
>>>>> installation
>>>>> disk- and tried again, no luck. I uninstalled the program, then
>>>>> reinstalled,
>>>>> then tried again to hibernate, no luck.
>>>>>
>>>>> The really weird thing is that as the UNinstallation process
>>>>> started- THEN-
>>>>> the system decided to hibernate, which it did, I turned the
>>>>> system back on-
>>>>> it was still showing the uninstallation process- I completed the
>>>>> uninstall.
>>>>> OnceAcronisis uninstalled, the hibernate process works just fine.
>>>>>
>>>>> Comments appreciated.
>>>>>
>>>>> Joe
>>>>
>>>> The answers here are wrong.
>>>>
>>>> Acronis technical support has indicated that this is a known
>>>> problem since November. They have not fixed it.
>>>>
>>>> The problem is that the TryandDecide service is stopping
>>>> hibernation and sometimes shutdown (the message for that is 'there
>>>> is a long process underway....'
>>>>
>>>> They will fix it in the next release or update (thanks alot...the
>>>> earliest that happens is every 6 months).
>>>>
>>>> In the meantime, you have to manually turn off the service using
>>>> ctrl- alt-delete and disable the tryanddecide service.
>>>>
>>>> Unfortunately, this only works for the current session...you have
>>>> to do this every time you reboot.
>>>>
>>>> There is no way to stop this.
>>>
>>> Try disabling the service.
>>>
>>> Start > Run > services.msc<return>
>>> Double-click on Acronis Try and Decide Service
>>> Click Stop
>>> Set the Startup Type combo to Disabled
>>> OK etc