error installing hp psc 1410 driver

Hi

Hope you can help this problem is driving me crazy now and HP are no help at
all. I have vista premium and a compaq presario laptop ive previously had
this printer working correctly on my system but it just stopped working and
gave me an error when clicking on it within the control pannell, error
000003eb device driver error. So i reinstalled the printer from the software
from there site it then asks me to plug the printer in i do so windows
locator pops up then attempts to install the driver but then displays error
drivers were found but could not be installled, ive tried a level 4 uninstall
from the util directory and rebooted the laptop then tried to reinstall but
the driver still fails to install. ive norton 360 and ive disabled that along
with the firewall but im still having problems, the printer works fine on xp
so i know its not a hardware issue, anybody got any ideas??

Tahnks for your help in advance

cheers

jamesy

You did delete all temp files prior to attempting a reinstall?

"Jamesy" <Jamesy@discussions.microsoft.com> wrote in message
news:BB5EB2E8-9CE9-49D8-A8C7-6E57FA44E896@microsoft.com...
> Hi
>
> Hope you can help this problem is driving me crazy now and HP are no help
> at
> all. I have vista premium and a compaq presario laptop ive previously had
> this printer working correctly on my system but it just stopped working
> and
> gave me an error when clicking on it within the control pannell, error
> 000003eb device driver error. So i reinstalled the printer from the
> software
> from there site it then asks me to plug the printer in i do so windows
> locator pops up then attempts to install the driver but then displays
> error
> drivers were found but could not be installled, ive tried a level 4
> uninstall
> from the util directory and rebooted the laptop then tried to reinstall
> but
> the driver still fails to install. ive norton 360 and ive disabled that
> along
> with the firewall but im still having problems, the printer works fine on
> xp
> so i know its not a hardware issue, anybody got any ideas??
>
> Tahnks for your help in advance
>
> cheers
>
> jamesy
>

no i havent tried that, where are the temp files stored?

thanks

"DL" wrote:

> You did delete all temp files prior to attempting a reinstall?
>
> "Jamesy" <Jamesy@discussions.microsoft.com> wrote in message
> news:BB5EB2E8-9CE9-49D8-A8C7-6E57FA44E896@microsoft.com...
> > Hi
> >
> > Hope you can help this problem is driving me crazy now and HP are no help
> > at
> > all. I have vista premium and a compaq presario laptop ive previously had
> > this printer working correctly on my system but it just stopped working
> > and
> > gave me an error when clicking on it within the control pannell, error
> > 000003eb device driver error. So i reinstalled the printer from the
> > software
> > from there site it then asks me to plug the printer in i do so windows
> > locator pops up then attempts to install the driver but then displays
> > error
> > drivers were found but could not be installled, ive tried a level 4
> > uninstall
> > from the util directory and rebooted the laptop then tried to reinstall
> > but
> > the driver still fails to install. ive norton 360 and ive disabled that
> > along
> > with the firewall but im still having problems, the printer works fine on
> > xp
> > so i know its not a hardware issue, anybody got any ideas??
> >
> > Tahnks for your help in advance
> >
> > cheers
> >
> > jamesy
> >
>
>
>