Random Vista Shutdowns : Help - Running Out of Patience

Hi

I have posted before but solutions haven't worked. I have Vista Home Premium
running on a Dell Inspiron 1520. The machine shuts down randomly - though it
seems using YouTube brings on the problem it isn't just on YouTube and is
unpredictable.

The problem centre had identified a conflict with virus software. I had
McAfee, changed to Norton and at the suggestion here removed virus protection
completely and ran Windows firewall with Spybot. I don't seem to have the
conflict anymore but PC still fails.

I have also run every available update for Windows and Intel graphic card. I
also noticed that other errors were in the log including Windows Module
Installer and Superfetch stopping working (whatever that is).

I have also run every type of diagnostic including scandisk, defrag (even
though a new machine) and scannow. There were corrupted files in the scannow
but I can't interpret the file.

Final resort - I checked the battery wasn't loose just in case it was a
loose connection.

If anyone has had a similar experience or has suggestions for me to try or
some resource I should try I would really appreciate it.

Many thanks

Abrupt shut off can be a sign of a Thermal issue. Unfortunately, Dell
doesn't
always apply the correct amount of Thermal paste to the processor's heat
dissipater. The 1520 has Core 2 Duo so it shouldn't get too hot. However
it's never a bad thing to use a resident monitor program like SpeedFan 4.33.
Heat could also be from the nVidia card, since many Video GPUs now have
more transistors than some processors.

"Morgan" <Morgan@discussions.microsoft.com> wrote in message
news:166EAC4F-CEBC-4BC8-A21E-C4E52CE6D93A@microsoft.com...
> Hi
>
> I have posted before but solutions haven't worked. I have Vista Home
> Premium
> running on a Dell Inspiron 1520. The machine shuts down randomly - though
> it
> seems using YouTube brings on the problem it isn't just on YouTube and is
> unpredictable.
>
> The problem centre had identified a conflict with virus software. I had
> McAfee, changed to Norton and at the suggestion here removed virus
> protection
> completely and ran Windows firewall with Spybot. I don't seem to have the
> conflict anymore but PC still fails.
>
> I have also run every available update for Windows and Intel graphic card.
> I
> also noticed that other errors were in the log including Windows Module
> Installer and Superfetch stopping working (whatever that is).
>
> I have also run every type of diagnostic including scandisk, defrag (even
> though a new machine) and scannow. There were corrupted files in the
> scannow
> but I can't interpret the file.
>
> Final resort - I checked the battery wasn't loose just in case it was a
> loose connection.
>
> If anyone has had a similar experience or has suggestions for me to try or
> some resource I should try I would really appreciate it.
>
> Many thanks

Sounds like a classic case of an overheating CPU.
When a CPU reaches it's max temp limit, the machine will
behave just like someone pulled the plug.
There will be no errors logged about it because the CPU simply stops.

A memory error would cause a reboot, CPU overheat simply shuts down the machine.

--

Steve Easton



"Morgan" <Morgan@discussions.microsoft.com> wrote in message
news:166EAC4F-CEBC-4BC8-A21E-C4E52CE6D93A@microsoft.com...
> Hi
>
> I have posted before but solutions haven't worked. I have Vista Home Premium
> running on a Dell Inspiron 1520. The machine shuts down randomly - though it
> seems using YouTube brings on the problem it isn't just on YouTube and is
> unpredictable.
>
> The problem centre had identified a conflict with virus software. I had
> McAfee, changed to Norton and at the suggestion here removed virus protection
> completely and ran Windows firewall with Spybot. I don't seem to have the
> conflict anymore but PC still fails.
>
> I have also run every available update for Windows and Intel graphic card. I
> also noticed that other errors were in the log including Windows Module
> Installer and Superfetch stopping working (whatever that is).
>
> I have also run every type of diagnostic including scandisk, defrag (even
> though a new machine) and scannow. There were corrupted files in the scannow
> but I can't interpret the file.
>
> Final resort - I checked the battery wasn't loose just in case it was a
> loose connection.
>
> If anyone has had a similar experience or has suggestions for me to try or
> some resource I should try I would really appreciate it.
>
> Many thanks

Thanks - I was wondering if something physical was going on.

Is there a solution to something like this or is it a case of returning to
Dell


"Steve Easton" wrote:

> Sounds like a classic case of an overheating CPU.
> When a CPU reaches it's max temp limit, the machine will
> behave just like someone pulled the plug.
> There will be no errors logged about it because the CPU simply stops.
>
> A memory error would cause a reboot, CPU overheat simply shuts down the machine.
>
> --
>
> Steve Easton
>
>
>
> "Morgan" <Morgan@discussions.microsoft.com> wrote in message
> news:166EAC4F-CEBC-4BC8-A21E-C4E52CE6D93A@microsoft.com...
> > Hi
> >
> > I have posted before but solutions haven't worked. I have Vista Home Premium
> > running on a Dell Inspiron 1520. The machine shuts down randomly - though it
> > seems using YouTube brings on the problem it isn't just on YouTube and is
> > unpredictable.
> >
> > The problem centre had identified a conflict with virus software. I had
> > McAfee, changed to Norton and at the suggestion here removed virus protection
> > completely and ran Windows firewall with Spybot. I don't seem to have the
> > conflict anymore but PC still fails.
> >
> > I have also run every available update for Windows and Intel graphic card. I
> > also noticed that other errors were in the log including Windows Module
> > Installer and Superfetch stopping working (whatever that is).
> >
> > I have also run every type of diagnostic including scandisk, defrag (even
> > though a new machine) and scannow. There were corrupted files in the scannow
> > but I can't interpret the file.
> >
> > Final resort - I checked the battery wasn't loose just in case it was a
> > loose connection.
> >
> > If anyone has had a similar experience or has suggestions for me to try or
> > some resource I should try I would really appreciate it.
> >
> > Many thanks
>
>
>

Morgan wrote:
>Thanks - I was wondering if something physical was going on.
>
>Is there a solution to something like this or is it a case of returning to
>Dell
>
>> Sounds like a classic case of an overheating CPU.
>> When a CPU reaches it's max temp limit, the machine will
>[quoted text clipped - 30 lines]
>> >
>> > Many thanks


don't know if this will help but i had the same problem until three days ago
when i upgraded my memory and video card... check compatability on these at
microsoft