Unable to access live links

If I click Start / Help and Support I am unable to access any of the live
links under 'Ask Someone'.
When I try, I get -
'Internet Explorer has stopped working' 'a problem caused the program to
stop working correctly'
'Windows will close the program and notify you if a solution is available',
which of course it does not!
Any light that can be thrown on this matter would be much appreciated.

John King

"John King" <jgnik@ntlworld.com> wrote in message
newsB2BD5FA-ECCC-47F6-95E4-584754A245C3@microsoft.com...
> If I click Start / Help and Support I am unable to access any of the live
> links under 'Ask Someone'.
> When I try, I get -
> 'Internet Explorer has stopped working' 'a problem caused the program to
> stop working correctly'
> 'Windows will close the program and notify you if a solution is
> available', which of course it does not!
> Any light that can be thrown on this matter would be much appreciated.
>
> John King
Hi hope this helps,

Click start/control panel/problem reports and solutions/on the left hand
side click on "check settings". There you will see different options you
can set advanced etc for your liking