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RE: can't open attachments!
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Windows Vista Mail
RE: can't open attachments!
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RE: can't open attachments! |
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#1 |
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I have the exact same problem (windows mail crashes when I try to open any
attachment or save). I have scanned via avast. Have you found a solution (put on a message here a few days back but apparently got burried)? -- dids "mdumiak" wrote: > > hello: i posted on here a few days ago, but it's buried now. > > i'm unfortunately a new vista user after my old laptop died. i'm now > trying to use the new winmail. whenever i try to open an attachment > winmail crashes. says (not responding). apparently the problem is > something called AppHangB1. > > it looks like this: > > Description: > A problem caused this program to stop interacting with Windows. > > Problem signature: > Problem Event Name: AppHangB1 > Application Name: WinMail.exe > Application Version: 6.0.6000.16480 > Application Timestamp: 4638f473 > Hang Signature: e0ce > Hang Type: 16384 > OS Version: 6.0.6000.2.0.0.768.3 > Locale ID: 1033 > Additional Hang Signature 1: c48d875bdf068f1d050440e4e8315ed2 > Additional Hang Signature 2: 08b1 > Additional Hang Signature 3: b106128f0764b64824849d3f1ecabd65 > Additional Hang Signature 4: 6eb2 > Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd > Additional Hang Signature 6: be2a > Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf > > it is very, very annoying. > > i've already turned off the thing that says "do not open things that > could be a virus." > > still have the same problem. > > please help! > --mdumiak > > > -- > mdumiak > |
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#2 |
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If you did the standard install for avast!, it may help to uninstall it and
then do a custom install where you tell it to leave out the part that scans email. "dids" <dids@discussions.microsoft.com> wrote in message news:764BE758-78C4-451E-9848-C5293BF6F549@microsoft.com... >I have the exact same problem (windows mail crashes when I try to open any > attachment or save). I have scanned via avast. Have you found a solution > (put > on a message here a few days back but apparently got burried)? > -- > dids > > > "mdumiak" wrote: > >> >> hello: i posted on here a few days ago, but it's buried now. >> >> i'm unfortunately a new vista user after my old laptop died. i'm now >> trying to use the new winmail. whenever i try to open an attachment >> winmail crashes. says (not responding). apparently the problem is >> something called AppHangB1. >> >> it looks like this: >> >> Description: >> A problem caused this program to stop interacting with Windows. >> >> Problem signature: >> Problem Event Name: AppHangB1 >> Application Name: WinMail.exe >> Application Version: 6.0.6000.16480 >> Application Timestamp: 4638f473 >> Hang Signature: e0ce >> Hang Type: 16384 >> OS Version: 6.0.6000.2.0.0.768.3 >> Locale ID: 1033 >> Additional Hang Signature 1: c48d875bdf068f1d050440e4e8315ed2 >> Additional Hang Signature 2: 08b1 >> Additional Hang Signature 3: b106128f0764b64824849d3f1ecabd65 >> Additional Hang Signature 4: 6eb2 >> Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd >> Additional Hang Signature 6: be2a >> Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf >> >> it is very, very annoying. >> >> i've already turned off the thing that says "do not open things that >> could be a virus." >> >> still have the same problem. >> >> please help! >> --mdumiak >> >> >> -- >> mdumiak >> |
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#3 |
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I uninstalled Avast and ran Windows Mail. When I tried to open an attachment,
it still crashed. -- dids "robertmiles@bellsouthNOSPAM.net" wrote: > If you did the standard install for avast!, it may help to uninstall it and > then > do a custom install where you tell it to leave out the part that scans > email. > > "dids" <dids@discussions.microsoft.com> wrote in message > news:764BE758-78C4-451E-9848-C5293BF6F549@microsoft.com... > >I have the exact same problem (windows mail crashes when I try to open any > > attachment or save). I have scanned via avast. Have you found a solution > > (put > > on a message here a few days back but apparently got burried)? > > -- > > dids > > > > > > "mdumiak" wrote: > > > >> > >> hello: i posted on here a few days ago, but it's buried now. > >> > >> i'm unfortunately a new vista user after my old laptop died. i'm now > >> trying to use the new winmail. whenever i try to open an attachment > >> winmail crashes. says (not responding). apparently the problem is > >> something called AppHangB1. > >> > >> it looks like this: > >> > >> Description: > >> A problem caused this program to stop interacting with Windows. > >> > >> Problem signature: > >> Problem Event Name: AppHangB1 > >> Application Name: WinMail.exe > >> Application Version: 6.0.6000.16480 > >> Application Timestamp: 4638f473 > >> Hang Signature: e0ce > >> Hang Type: 16384 > >> OS Version: 6.0.6000.2.0.0.768.3 > >> Locale ID: 1033 > >> Additional Hang Signature 1: c48d875bdf068f1d050440e4e8315ed2 > >> Additional Hang Signature 2: 08b1 > >> Additional Hang Signature 3: b106128f0764b64824849d3f1ecabd65 > >> Additional Hang Signature 4: 6eb2 > >> Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd > >> Additional Hang Signature 6: be2a > >> Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf > >> > >> it is very, very annoying. > >> > >> i've already turned off the thing that says "do not open things that > >> could be a virus." > >> > >> still have the same problem. > >> > >> please help! > >> --mdumiak > >> > >> > >> -- > >> mdumiak > >> > > > |
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#4 |
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I recommend you upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview -- Gary VanderMolen, MS-MVP (WLMail) "dids" <dids@discussions.microsoft.com> wrote in message news:F7216EC3-208A-4BE2-BF17-9860BE2C6D00@microsoft.com... > I uninstalled Avast and ran Windows Mail. When I tried to open an attachment, > it still crashed. > -- > dids > > > "robertmiles@bellsouthNOSPAM.net" wrote: > >> If you did the standard install for avast!, it may help to uninstall it and >> then >> do a custom install where you tell it to leave out the part that scans >> email. >> >> "dids" <dids@discussions.microsoft.com> wrote in message >> news:764BE758-78C4-451E-9848-C5293BF6F549@microsoft.com... >> >I have the exact same problem (windows mail crashes when I try to open any >> > attachment or save). I have scanned via avast. Have you found a solution >> > (put >> > on a message here a few days back but apparently got burried)? >> > -- >> > dids >> > >> > >> > "mdumiak" wrote: >> > >> >> >> >> hello: i posted on here a few days ago, but it's buried now. >> >> >> >> i'm unfortunately a new vista user after my old laptop died. i'm now >> >> trying to use the new winmail. whenever i try to open an attachment >> >> winmail crashes. says (not responding). apparently the problem is >> >> something called AppHangB1. >> >> >> >> it looks like this: >> >> >> >> Description: >> >> A problem caused this program to stop interacting with Windows. >> >> >> >> Problem signature: >> >> Problem Event Name: AppHangB1 >> >> Application Name: WinMail.exe >> >> Application Version: 6.0.6000.16480 >> >> Application Timestamp: 4638f473 >> >> Hang Signature: e0ce >> >> Hang Type: 16384 >> >> OS Version: 6.0.6000.2.0.0.768.3 >> >> Locale ID: 1033 >> >> Additional Hang Signature 1: c48d875bdf068f1d050440e4e8315ed2 >> >> Additional Hang Signature 2: 08b1 >> >> Additional Hang Signature 3: b106128f0764b64824849d3f1ecabd65 >> >> Additional Hang Signature 4: 6eb2 >> >> Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd >> >> Additional Hang Signature 6: be2a >> >> Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf >> >> >> >> it is very, very annoying. >> >> >> >> i've already turned off the thing that says "do not open things that >> >> could be a virus." >> >> >> >> still have the same problem. >> >> >> >> please help! >> >> --mdumiak >> >> >> >> >> >> -- >> >> mdumiak >> >> >> >> >> |
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