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WMP11 Album Info not working

 
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Old 22-12-2007, 06:04 AM   #1
Trent
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Default WMP11 Album Info not working


I am using WMP 11 with Home premium.
When I attempt to rip a CD using WMP it does not recognise the album, nor
any of the tracks.

When I use the 'Find album info' function the page
redir.metaservices.microsoft.com will not load (This program cannot display
the webpage). I have an uninteruppted internet connection.

I have not installed new software nor changed settings, yet have been
experiencing this problem for over a month. The albuminfo function worked
smothly up until then. I am unable to use WMP to manage my music files in
even the most rudimentary way.

Has anyone else had these problems? Has MS got any advice? Do I just shrug
my shoulders and add this to the list stuff that has frustrated me since
upgrading to a vista machine?

Cheers,

Trent
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Old 01-01-2008, 07:33 AM   #2
zachd [MSFT]
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Default Re: WMP11 Album Info not working


Are you behind a proxy of some sort?
Do you have a custom set UserAgent field for your browser?
Can you connect to http://windowsmedia.com ?
The AlbumInfo functionality changed (was updated) last month - it sounds
like there's some issue in your specific connection, of course. There was a
further update in the last week or two - are you still having problems?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Trent" <Trent@discussions.microsoft.com> wrote in message
news:5A1E6A21-70DA-4086-88A6-4882B11C2867@microsoft.com...
>I am using WMP 11 with Home premium.
> When I attempt to rip a CD using WMP it does not recognise the album, nor
> any of the tracks.
>
> When I use the 'Find album info' function the page
> redir.metaservices.microsoft.com will not load (This program cannot
> display
> the webpage). I have an uninteruppted internet connection.
>
> I have not installed new software nor changed settings, yet have been
> experiencing this problem for over a month. The albuminfo function worked
> smothly up until then. I am unable to use WMP to manage my music files in
> even the most rudimentary way.
>
> Has anyone else had these problems? Has MS got any advice? Do I just shrug
> my shoulders and add this to the list stuff that has frustrated me since
> upgrading to a vista machine?
>
> Cheers,
>
> Trent



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