RE: Can't delete mail from deleted box

"Cheryl of Exeter, NH" wrote:

> Addendum to my post: I also went into 'my computer' etc. and deleted
> everything out of my mail folders and that did not work either. Any further
> suggestions would be gratefully appreciated!
> Cheryl of Exeter
>
> "Cheryl of Exeter, NH" wrote:
>
> > Keep getting 'Unknown error has occurred' when try to delete messages out of
> > deleted box. I already deleted the mail that I could delete individually. Now
> > I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> > Thanks,
> > Cheryl

"mAIL PROBLEM" <mAIL PROBLEM@discussions.microsoft.com> wrote in message
newsC5D3838-14D9-4692-8A6F-4480454C99C4@microsoft.com...
>
>
> "Cheryl of Exeter, NH" wrote:
>
>> Addendum to my post: I also went into 'my computer' etc. and deleted
>> everything out of my mail folders and that did not work either. Any
>> further
>> suggestions would be gratefully appreciated!
>> Cheryl of Exeter
>>
>> "Cheryl of Exeter, NH" wrote:
>>
>> > Keep getting 'Unknown error has occurred' when try to delete messages
>> > out of
>> > deleted box. I already deleted the mail that I could delete
>> > individually. Now
>> > I'm left with a bunch of deleted mail that can't be permanently
>> > deleted. HELP!
>> > Thanks,
>> > Cheryl

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.