RE: Mass storage device problem :(

--
Joe Gold

I hope you can help me with this mass storage problem?

I want to apologize up front for being so wordy, but I wanted to give you
the background of what I did or tried to do.

I had an old Dell desktop computer using Windows 98se and replaced the hard
drive with a 160 gb
Seagate hard drive. The mother board would only let me configure hard drive
as a 2gb c:\ drive
and a 147gb d:\ petition and it worked fine.

My son gave me a Toshiba laptop with Windows Vista. I removed the Seagate
hard drive from the
Dell and put it in a hard disk enclosure and attached it to the Toshiba via
USB. The Toshiba
Vista found the hard drive and I could see the software on it and it was
configured as 2gbs
e:\ drive and 147gbs f:\ drive. I removed the software from both the e:\ and
f:\ drives because
I was concerned that the software would not work properly. Next I created a
new folder(Test)
on drive c:\ and a Notepad text test file and put it in Test folder. Next I
copied and pasted
the folder and file on and off the e:\ and f:\ drives. That all worked fine.

My next step was to put some of my old Windows '95 and '98se software(I have
the original disks) on drive f:\ of the Toshiba Vista computer. I started by
Installing Microsoft Office Professional Windows '95. It seems to have
installed properly, but the startup info was put on drive c:\. When I
realized this, I started to rethink how and where to put the old software.

The first thing I did was to uninstall Microsoft Office Professional '95. I
Clicked Start, Clicked Control Panel, Double Clicked Programs and Features,
Clicked Microsoft Office Professional, Clicked Uninstall/Change . A Setup
Window came up and asked to put in the Microsoft Office professional ‘95
CD #1, which I did and clicked OK. The Microsoft Office Professional ‘95
Installation Maintenance window opened . Clicked Remove All button(Remove all
previously installed components ). Setup Message window
opened, saying "Are you sure you want to Remove Microsoft Office
Professional ‘95?" , clicked Yes button.
The hour glass came on as though it was going to execute the removal, but it
immediately went off. Vista Hung up, the only thing I could do was to click
the Start Button and Shut the computer down.

I restarted the computer and found that the Microsoft Office Professional
‘95 was not removed.

Any help you can give will be much appreciated,







"alixjames" wrote:

>
> Im having problems with my mass storage devices on vista (external
> drives, Ipod, flash drives etc).
>
> These were all working 2 weeks ago on the same Vista PC. And all still
> work now on other Vista and XP systems.
>
> Mice and webcams work as normal.
>
> In device manager the drives can be seen.
>
> If I open 'My Computer' - nothing is seen and Windows Explorer crashes,
> basically I have to restart.
>
> In safe mode the drives are visible in 'My Computer' and I can use them
> fine.
>
> When I insert the drive there is a beep, but nothing displays about
> drivers or anything. In device manager all drivers are installed and
> working well.
>
> I have tried the solution regarding deleting infcache1 and ensuring the
> usbstor.inf is in windows/inf etc. I have uninstalled all Usb ports and
> this has not done anything.
>
> The only thing I can think of that may have caused the problem is when
> my sister was using the PC whilst I was away on work she plugged in a
> usb mouse to use as the batteries on the wireless ran out. She said it
> worked as soon as she plugged it in. This is the only change to the
> system I am aware of.
>
> I have been pratting around with this for 3 days now and its really
> annoying, is there anything else I can try before I have to wipe Vista
> and start from scratch, surely if its working in safe mode there is
> something I can do. Any help will be greatly appreciated,
> Alix
>
>
> --
> alixjames
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