RE: Mass storage device problem :(

Alix
I have exactly the same problems. My Toshiba laptop recognises that there
is an IPOD, Freecom Ext HD, HP Printer etc connected via USB, but keeps
asking for drivers. The drivers are installed but the hardware just won't
sync with it!

I went through with HP online help to find a solution and their guys
couldn't work it out.

The only device that works is a mouse.

Someone help us!

"alixjames" wrote:

>
> Im having problems with my mass storage devices on vista (external
> drives, Ipod, flash drives etc).
>
> These were all working 2 weeks ago on the same Vista PC. And all still
> work now on other Vista and XP systems.
>
> Mice and webcams work as normal.
>
> In device manager the drives can be seen.
>
> If I open 'My Computer' - nothing is seen and Windows Explorer crashes,
> basically I have to restart.
>
> In safe mode the drives are visible in 'My Computer' and I can use them
> fine.
>
> When I insert the drive there is a beep, but nothing displays about
> drivers or anything. In device manager all drivers are installed and
> working well.
>
> I have tried the solution regarding deleting infcache1 and ensuring the
> usbstor.inf is in windows/inf etc. I have uninstalled all Usb ports and
> this has not done anything.
>
> The only thing I can think of that may have caused the problem is when
> my sister was using the PC whilst I was away on work she plugged in a
> usb mouse to use as the batteries on the wireless ran out. She said it
> worked as soon as she plugged it in. This is the only change to the
> system I am aware of.
>
> I have been pratting around with this for 3 days now and its really
> annoying, is there anything else I can try before I have to wipe Vista
> and start from scratch, surely if its working in safe mode there is
> something I can do. Any help will be greatly appreciated,
> Alix
>
>
> --
> alixjames
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>

Maximus wrote:
> Alix
> I have exactly the same problems. My Toshiba laptop recognises that there
> is an IPOD, Freecom Ext HD, HP Printer etc connected via USB, but keeps
> asking for drivers. The drivers are installed but the hardware just won't
> sync with it!

I've put together some know issues:
http://www.uwe-sieber.de/usbtrouble...sks_for_drivers

Uwe