Windows Explorer Keeps Crashing

Hi.

My Windows Explorer keeps crashing regulary for about a week.
I tried to install these 2 patches but it says they are not for my system.

An update is available that improves the performance
and reliability of Windows Vista:
http://support.microsoft.com/?kbid=938979
http://support.microsoft.com/?kbid=938194

I'm running Vista Home Premium on an Acer Aspire 5920.
I think it started when I tried to install a popup blocker (CleanMyPC Popup
Blocker) because I wanted to get rid of the Google Toolbar but then it was IE
crashing and not Windows Explorer and after uninstall IE was fine again.
But now out of the blue Windows Explorer is crashuing all the time and
nothing shows in the Event Viewer.
Any help would be greatly appreciated.

Thanks in advance,

Tommy

"Tommy" <Tommy@discussions.microsoft.com> wrote in message
news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
> Hi.
>
> My Windows Explorer keeps crashing regulary for about a week.
> I tried to install these 2 patches but it says they are not for my system.
>
> An update is available that improves the performance
> and reliability of Windows Vista:
> http://support.microsoft.com/?kbid=938979
> http://support.microsoft.com/?kbid=938194
>
> I'm running Vista Home Premium on an Acer Aspire 5920.
> I think it started when I tried to install a popup blocker (CleanMyPC
> Popup
> Blocker) because I wanted to get rid of the Google Toolbar but then it was
> IE
> crashing and not Windows Explorer and after uninstall IE was fine again.
> But now out of the blue Windows Explorer is crashuing all the time and
> nothing shows in the Event Viewer.
> Any help would be greatly appreciated.
>
> Thanks in advance,
>
> Tommy
>



I bought an Acer Aspire 5100 and it came with Vista preinstalled. It also
came with a whole sh*tload of other stuff. Third party stuff that got all
into the workings of Windows. So I went to the Acer website, downloaded the
drivers needed and appropriate for a Vista installation then installed a
generic copy of Windows Vista instead of the Acer recovery copy. 'Much
happier.

Saucy

I am having the same problem. I have a brand new HP desktop. When I try to
open more than one window, or try to copy a file from one folder to another,
Windows Explorer stops working, closes, and I loose what I was doing. This is
extremely irritating. ANY IDEAS???

"Saucy" wrote:

> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
> > Hi.
> >
> > My Windows Explorer keeps crashing regulary for about a week.
> > I tried to install these 2 patches but it says they are not for my system.
> >
> > An update is available that improves the performance
> > and reliability of Windows Vista:
> > http://support.microsoft.com/?kbid=
> > http://support.microsoft.com/?kbid=
> >
> > I'm running Vista Home Premium on an Acer Aspire 5920.
> > I think it started when I tried to install a popup blocker (CleanMyPC
> > Popup
> > Blocker) because I wanted to get rid of the Google Toolbar but then it was
> > IE
> > crashing and not Windows Explorer and after uninstall IE was fine again.
> > But now out of the blue Windows Explorer is crashuing all the time and
> > nothing shows in the Event Viewer.
> > Any help would be greatly appreciated.
> >
> > Thanks in advance,
> >
> > Tommy
> >
>
>
>
> I bought an Acer Aspire 5100 and it came with Vista preinstalled. It also
> came with a whole sh*tload of other stuff. Third party stuff that got all
> into the workings of Windows. So I went to the Acer website, downloaded the
> drivers needed and appropriate for a Vista installation then installed a
> generic copy of Windows Vista instead of the Acer recovery copy. 'Much
> happier.
>
> Saucy
>
>

Any clues in Control Panel (Classic view) > Problem Reports and Solutions?

Right click on the problem and select "View problem details" then use the "Copy
to clipboard" link in the lower left corner of the window and paste in a reply
to this thread.


I Bleed Blue and Gold
GO BEARS!


"Bill" <Bill@discussions.microsoft.com> wrote in message
news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
>I am having the same problem. I have a brand new HP desktop. When I try to
> open more than one window, or try to copy a file from one folder to another,
> Windows Explorer stops working, closes, and I loose what I was doing. This is
> extremely irritating. ANY IDEAS???
>
> "Saucy" wrote:
>
>> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
>> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
>> > Hi.
>> >
>> > My Windows Explorer keeps crashing regulary for about a week.
>> > I tried to install these 2 patches but it says they are not for my system.
>> >
>> > An update is available that improves the performance
>> > and reliability of Windows Vista:
>> > http://support.microsoft.com/?kbid=
>> > http://support.microsoft.com/?kbid=
>> >
>> > I'm running Vista Home Premium on an Acer Aspire 5920.
>> > I think it started when I tried to install a popup blocker (CleanMyPC
>> > Popup
>> > Blocker) because I wanted to get rid of the Google Toolbar but then it was
>> > IE
>> > crashing and not Windows Explorer and after uninstall IE was fine again.
>> > But now out of the blue Windows Explorer is crashuing all the time and
>> > nothing shows in the Event Viewer.
>> > Any help would be greatly appreciated.
>> >
>> > Thanks in advance,
>> >
>> > Tommy
>> >
>>
>>
>>
>> I bought an Acer Aspire 5100 and it came with Vista preinstalled. It also
>> came with a whole sh*tload of other stuff. Third party stuff that got all
>> into the workings of Windows. So I went to the Acer website, downloaded the
>> drivers needed and appropriate for a Vista installation then installed a
>> generic copy of Windows Vista instead of the Acer recovery copy. 'Much
>> happier.
>>
>> Saucy
>>
>>

.......Here the problem report.
Hope that helps to you figure it out.
I can't see anything in that report that's points me into the right
direction to get to the grounds of this problem.
Having Vista SP 1 installed by now but still the same mess as before.......

Product
Windows Explorer

Problem
Stopped responding and was closed

Date
25-Dec-07 01:25

Status
Report Sent

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.0.6001.17052
Application Timestamp: 474fe367
Hang Signature: efad
Hang Type: 16897
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
Additional Hang Signature 2: c47f
Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
Additional Hang Signature 4: e4a3
Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
Additional Hang Signature 6: f0da
Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce

Extra information about the problem
Bucket ID: 130603463


"Cal Bear '66" wrote:

> Any clues in Control Panel (Classic view) > Problem Reports and Solutions?
>
> Right click on the problem and select "View problem details" then use the "Copy
> to clipboard" link in the lower left corner of the window and paste in a reply
> to this thread.
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "Bill" <Bill@discussions.microsoft.com> wrote in message
> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
> >I am having the same problem. I have a brand new HP desktop. When I try to
> > open more than one window, or try to copy a file from one folder to another,
> > Windows Explorer stops working, closes, and I loose what I was doing. This is
> > extremely irritating. ANY IDEAS???
> >
> > "Saucy" wrote:
> >
> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
> >> > Hi.
> >> >
> >> > My Windows Explorer keeps crashing regulary for about a week.
> >> > I tried to install these 2 patches but it says they are not for my system.
> >> >
> >> > An update is available that improves the performance
> >> > and reliability of Windows Vista:
> >> > http://support.microsoft.com/?kbid=
> >> > http://support.microsoft.com/?kbid=
> >> >
> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
> >> > I think it started when I tried to install a popup blocker (CleanMyPC
> >> > Popup
> >> > Blocker) because I wanted to get rid of the Google Toolbar but then it was
> >> > IE
> >> > crashing and not Windows Explorer and after uninstall IE was fine again.
> >> > But now out of the blue Windows Explorer is crashuing all the time and
> >> > nothing shows in the Event Viewer.
> >> > Any help would be greatly appreciated.
> >> >
> >> > Thanks in advance,
> >> >
> >> > Tommy
> >> >
> >>
> >>
> >>
> >> I bought an Acer Aspire 5100 and it came with Vista preinstalled. It also
> >> came with a whole sh*tload of other stuff. Third party stuff that got all
> >> into the workings of Windows. So I went to the Acer website, downloaded the
> >> drivers needed and appropriate for a Vista installation then installed a
> >> generic copy of Windows Vista instead of the Acer recovery copy. 'Much
> >> happier.
> >>
> >> Saucy
> >>
> >>
>
>

Is fm.dll on your system? What are the file properties for that file?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Tommy" <Tommy@discussions.microsoft.com> wrote in message
news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
> ......Here the problem report.
> Hope that helps to you figure it out.
> I can't see anything in that report that's points me into the right
> direction to get to the grounds of this problem.
> Having Vista SP 1 installed by now but still the same mess as
> before.......
>
> Product
> Windows Explorer
>
> Problem
> Stopped responding and was closed
>
> Date
> 25-Dec-07 01:25
>
> Status
> Report Sent
>
> Description
> A problem caused this program to stop interacting with Windows.
>
> Problem signature
> Problem Event Name: AppHangB1
> Application Name: explorer.exe
> Application Version: 6.0.6001.17052
> Application Timestamp: 474fe367
> Hang Signature: efad
> Hang Type: 16897
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
> Additional Hang Signature 2: c47f
> Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
> Additional Hang Signature 4: e4a3
> Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
> Additional Hang Signature 6: f0da
> Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
>
> Extra information about the problem
> Bucket ID: 130603463
>
>
> "Cal Bear '66" wrote:
>
>> Any clues in Control Panel (Classic view) > Problem Reports and
>> Solutions?
>>
>> Right click on the problem and select "View problem details" then use the
>> "Copy
>> to clipboard" link in the lower left corner of the window and paste in a
>> reply
>> to this thread.
>>
>>
>> I Bleed Blue and Gold
>> GO BEARS!
>>
>>
>> "Bill" <Bill@discussions.microsoft.com> wrote in message
>> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
>> >I am having the same problem. I have a brand new HP desktop. When I try
>> >to
>> > open more than one window, or try to copy a file from one folder to
>> > another,
>> > Windows Explorer stops working, closes, and I loose what I was doing.
>> > This is
>> > extremely irritating. ANY IDEAS???
>> >
>> > "Saucy" wrote:
>> >
>> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
>> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
>> >> > Hi.
>> >> >
>> >> > My Windows Explorer keeps crashing regulary for about a week.
>> >> > I tried to install these 2 patches but it says they are not for my
>> >> > system.
>> >> >
>> >> > An update is available that improves the performance
>> >> > and reliability of Windows Vista:
>> >> > http://support.microsoft.com/?kbid=
>> >> > http://support.microsoft.com/?kbid=
>> >> >
>> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
>> >> > I think it started when I tried to install a popup blocker
>> >> > (CleanMyPC
>> >> > Popup
>> >> > Blocker) because I wanted to get rid of the Google Toolbar but then
>> >> > it was
>> >> > IE
>> >> > crashing and not Windows Explorer and after uninstall IE was fine
>> >> > again.
>> >> > But now out of the blue Windows Explorer is crashuing all the time
>> >> > and
>> >> > nothing shows in the Event Viewer.
>> >> > Any help would be greatly appreciated.
>> >> >
>> >> > Thanks in advance,
>> >> >
>> >> > Tommy
>> >> >
>> >>
>> >>
>> >>
>> >> I bought an Acer Aspire 5100 and it came with Vista preinstalled. It
>> >> also
>> >> came with a whole sh*tload of other stuff. Third party stuff that got
>> >> all
>> >> into the workings of Windows. So I went to the Acer website,
>> >> downloaded the
>> >> drivers needed and appropriate for a Vista installation then installed
>> >> a
>> >> generic copy of Windows Vista instead of the Acer recovery copy. 'Much
>> >> happier.
>> >>
>> >> Saucy
>> >>
>> >>
>>
>>

........thanks for your reply.
The file belongs to my mobile phone software.

C:\Program Files\Sony Ericsson\Mobile2\File Manager

File description: Explorer browser application for mobile devices
File version: 1.1.6.164
Product name: FM
Product version: 1.1.6.164
Copyright (c) Popwire AB - All rights reserved

Can I fix this or do I need to get rid of this software?

Thanks again.......Tommy.......

"zachd [MSFT]" wrote:

>
> Is fm.dll on your system? What are the file properties for that file?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
> news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
> > ......Here the problem report.
> > Hope that helps to you figure it out.
> > I can't see anything in that report that's points me into the right
> > direction to get to the grounds of this problem.
> > Having Vista SP 1 installed by now but still the same mess as
> > before.......
> >
> > Product
> > Windows Explorer
> >
> > Problem
> > Stopped responding and was closed
> >
> > Date
> > 25-Dec-07 01:25
> >
> > Status
> > Report Sent
> >
> > Description
> > A problem caused this program to stop interacting with Windows.
> >
> > Problem signature
> > Problem Event Name: AppHangB1
> > Application Name: explorer.exe
> > Application Version: 6.0.6001.17052
> > Application Timestamp: 474fe367
> > Hang Signature: efad
> > Hang Type: 16897
> > OS Version: 6.0.6001.2.1.0.768.3
> > Locale ID: 1033
> > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
> > Additional Hang Signature 2: c47f
> > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
> > Additional Hang Signature 4: e4a3
> > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
> > Additional Hang Signature 6: f0da
> > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
> >
> > Extra information about the problem
> > Bucket ID: 130603463
> >
> >
> > "Cal Bear '66" wrote:
> >
> >> Any clues in Control Panel (Classic view) > Problem Reports and
> >> Solutions?
> >>
> >> Right click on the problem and select "View problem details" then use the
> >> "Copy
> >> to clipboard" link in the lower left corner of the window and paste in a
> >> reply
> >> to this thread.
> >>
> >>
> >> I Bleed Blue and Gold
> >> GO BEARS!
> >>
> >>
> >> "Bill" <Bill@discussions.microsoft.com> wrote in message
> >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
> >> >I am having the same problem. I have a brand new HP desktop. When I try
> >> >to
> >> > open more than one window, or try to copy a file from one folder to
> >> > another,
> >> > Windows Explorer stops working, closes, and I loose what I was doing.
> >> > This is
> >> > extremely irritating. ANY IDEAS???
> >> >
> >> > "Saucy" wrote:
> >> >
> >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
> >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
> >> >> > Hi.
> >> >> >
> >> >> > My Windows Explorer keeps crashing regulary for about a week.
> >> >> > I tried to install these 2 patches but it says they are not for my
> >> >> > system.
> >> >> >
> >> >> > An update is available that improves the performance
> >> >> > and reliability of Windows Vista:
> >> >> > http://support.microsoft.com/?kbid=
> >> >> > http://support.microsoft.com/?kbid=
> >> >> >
> >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
> >> >> > I think it started when I tried to install a popup blocker
> >> >> > (CleanMyPC
> >> >> > Popup
> >> >> > Blocker) because I wanted to get rid of the Google Toolbar but then
> >> >> > it was
> >> >> > IE
> >> >> > crashing and not Windows Explorer and after uninstall IE was fine
> >> >> > again.
> >> >> > But now out of the blue Windows Explorer is crashuing all the time
> >> >> > and
> >> >> > nothing shows in the Event Viewer.
> >> >> > Any help would be greatly appreciated.
> >> >> >
> >> >> > Thanks in advance,
> >> >> >
> >> >> > Tommy
> >> >> >
> >> >>
> >> >>
> >> >>
> >> >> I bought an Acer Aspire 5100 and it came with Vista preinstalled. It
> >> >> also
> >> >> came with a whole sh*tload of other stuff. Third party stuff that got
> >> >> all
> >> >> into the workings of Windows. So I went to the Acer website,
> >> >> downloaded the
> >> >> drivers needed and appropriate for a Vista installation then installed
> >> >> a
> >> >> generic copy of Windows Vista instead of the Acer recovery copy. 'Much
> >> >> happier.
> >> >>
> >> >> Saucy
> >> >>
> >> >>
> >>
> >>
>
>
>

I don't know much about that software. Where did you get it from? I think
they have version 2.6.6.0 out, but that doesn't necessarily correlate to the
file version number. If the updated(?) version doesn't help, you would
either want to contact the provider (Sony Ericsson) about fixing this, or
remove it. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Tommy" <Tommy@discussions.microsoft.com> wrote in message
news:A4902FCC-197F-45CA-812D-0ACE3824EB30@microsoft.com...
> .......thanks for your reply.
> The file belongs to my mobile phone software.
>
> C:\Program Files\Sony Ericsson\Mobile2\File Manager
>
> File description: Explorer browser application for mobile devices
> File version: 1.1.6.164
> Product name: FM
> Product version: 1.1.6.164
> Copyright (c) Popwire AB - All rights reserved
>
> Can I fix this or do I need to get rid of this software?
>
> Thanks again.......Tommy.......
>
> "zachd [MSFT]" wrote:
>
>>
>> Is fm.dll on your system? What are the file properties for that file?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
>> news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
>> > ......Here the problem report.
>> > Hope that helps to you figure it out.
>> > I can't see anything in that report that's points me into the right
>> > direction to get to the grounds of this problem.
>> > Having Vista SP 1 installed by now but still the same mess as
>> > before.......
>> >
>> > Product
>> > Windows Explorer
>> >
>> > Problem
>> > Stopped responding and was closed
>> >
>> > Date
>> > 25-Dec-07 01:25
>> >
>> > Status
>> > Report Sent
>> >
>> > Description
>> > A problem caused this program to stop interacting with Windows.
>> >
>> > Problem signature
>> > Problem Event Name: AppHangB1
>> > Application Name: explorer.exe
>> > Application Version: 6.0.6001.17052
>> > Application Timestamp: 474fe367
>> > Hang Signature: efad
>> > Hang Type: 16897
>> > OS Version: 6.0.6001.2.1.0.768.3
>> > Locale ID: 1033
>> > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
>> > Additional Hang Signature 2: c47f
>> > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
>> > Additional Hang Signature 4: e4a3
>> > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
>> > Additional Hang Signature 6: f0da
>> > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
>> >
>> > Extra information about the problem
>> > Bucket ID: 130603463
>> >
>> >
>> > "Cal Bear '66" wrote:
>> >
>> >> Any clues in Control Panel (Classic view) > Problem Reports and
>> >> Solutions?
>> >>
>> >> Right click on the problem and select "View problem details" then use
>> >> the
>> >> "Copy
>> >> to clipboard" link in the lower left corner of the window and paste in
>> >> a
>> >> reply
>> >> to this thread.
>> >>
>> >>
>> >> I Bleed Blue and Gold
>> >> GO BEARS!
>> >>
>> >>
>> >> "Bill" <Bill@discussions.microsoft.com> wrote in message
>> >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
>> >> >I am having the same problem. I have a brand new HP desktop. When I
>> >> >try
>> >> >to
>> >> > open more than one window, or try to copy a file from one folder to
>> >> > another,
>> >> > Windows Explorer stops working, closes, and I loose what I was
>> >> > doing.
>> >> > This is
>> >> > extremely irritating. ANY IDEAS???
>> >> >
>> >> > "Saucy" wrote:
>> >> >
>> >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
>> >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
>> >> >> > Hi.
>> >> >> >
>> >> >> > My Windows Explorer keeps crashing regulary for about a week.
>> >> >> > I tried to install these 2 patches but it says they are not for
>> >> >> > my
>> >> >> > system.
>> >> >> >
>> >> >> > An update is available that improves the performance
>> >> >> > and reliability of Windows Vista:
>> >> >> > http://support.microsoft.com/?kbid=
>> >> >> > http://support.microsoft.com/?kbid=
>> >> >> >
>> >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
>> >> >> > I think it started when I tried to install a popup blocker
>> >> >> > (CleanMyPC
>> >> >> > Popup
>> >> >> > Blocker) because I wanted to get rid of the Google Toolbar but
>> >> >> > then
>> >> >> > it was
>> >> >> > IE
>> >> >> > crashing and not Windows Explorer and after uninstall IE was fine
>> >> >> > again.
>> >> >> > But now out of the blue Windows Explorer is crashuing all the
>> >> >> > time
>> >> >> > and
>> >> >> > nothing shows in the Event Viewer.
>> >> >> > Any help would be greatly appreciated.
>> >> >> >
>> >> >> > Thanks in advance,
>> >> >> >
>> >> >> > Tommy
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >> >> I bought an Acer Aspire 5100 and it came with Vista preinstalled.
>> >> >> It
>> >> >> also
>> >> >> came with a whole sh*tload of other stuff. Third party stuff that
>> >> >> got
>> >> >> all
>> >> >> into the workings of Windows. So I went to the Acer website,
>> >> >> downloaded the
>> >> >> drivers needed and appropriate for a Vista installation then
>> >> >> installed
>> >> >> a
>> >> >> generic copy of Windows Vista instead of the Acer recovery copy.
>> >> >> 'Much
>> >> >> happier.
>> >> >>
>> >> >> Saucy
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>
>>

........the software is from Sony Ericsson.

Sony Ericsson PC Suite 2.10.46 whick is the latest version of it, so there
is no update available yet.

I uninstalled it and it there was no crash yet and I think that fixed it.
Still I do need the mobile phone software sometimes and don't know yet what
to do about it.
By the way. how you figured it out that it was fm.dll ???
How you got this out of the error report?

Thanks again very much, I really do appreciate it.......Tommy.......

"zachd [MSFT]" wrote:

>
> I don't know much about that software. Where did you get it from? I think
> they have version 2.6.6.0 out, but that doesn't necessarily correlate to the
> file version number. If the updated(?) version doesn't help, you would
> either want to contact the provider (Sony Ericsson) about fixing this, or
> remove it. =\
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
> news:A4902FCC-197F-45CA-812D-0ACE3824EB30@microsoft.com...
> > .......thanks for your reply.
> > The file belongs to my mobile phone software.
> >
> > C:\Program Files\Sony Ericsson\Mobile2\File Manager
> >
> > File description: Explorer browser application for mobile devices
> > File version: 1.1.6.164
> > Product name: FM
> > Product version: 1.1.6.164
> > Copyright (c) Popwire AB - All rights reserved
> >
> > Can I fix this or do I need to get rid of this software?
> >
> > Thanks again.......Tommy.......
> >
> > "zachd [MSFT]" wrote:
> >
> >>
> >> Is fm.dll on your system? What are the file properties for that file?
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
> >> news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
> >> > ......Here the problem report.
> >> > Hope that helps to you figure it out.
> >> > I can't see anything in that report that's points me into the right
> >> > direction to get to the grounds of this problem.
> >> > Having Vista SP 1 installed by now but still the same mess as
> >> > before.......
> >> >
> >> > Product
> >> > Windows Explorer
> >> >
> >> > Problem
> >> > Stopped responding and was closed
> >> >
> >> > Date
> >> > 25-Dec-07 01:25
> >> >
> >> > Status
> >> > Report Sent
> >> >
> >> > Description
> >> > A problem caused this program to stop interacting with Windows.
> >> >
> >> > Problem signature
> >> > Problem Event Name: AppHangB1
> >> > Application Name: explorer.exe
> >> > Application Version: 6.0.6001.17052
> >> > Application Timestamp: 474fe367
> >> > Hang Signature: efad
> >> > Hang Type: 16897
> >> > OS Version: 6.0.6001.2.1.0.768.3
> >> > Locale ID: 1033
> >> > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
> >> > Additional Hang Signature 2: c47f
> >> > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
> >> > Additional Hang Signature 4: e4a3
> >> > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
> >> > Additional Hang Signature 6: f0da
> >> > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
> >> >
> >> > Extra information about the problem
> >> > Bucket ID: 130603463
> >> >
> >> >
> >> > "Cal Bear '66" wrote:
> >> >
> >> >> Any clues in Control Panel (Classic view) > Problem Reports and
> >> >> Solutions?
> >> >>
> >> >> Right click on the problem and select "View problem details" then use
> >> >> the
> >> >> "Copy
> >> >> to clipboard" link in the lower left corner of the window and paste in
> >> >> a
> >> >> reply
> >> >> to this thread.
> >> >>
> >> >>
> >> >> I Bleed Blue and Gold
> >> >> GO BEARS!
> >> >>
> >> >>
> >> >> "Bill" <Bill@discussions.microsoft.com> wrote in message
> >> >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
> >> >> >I am having the same problem. I have a brand new HP desktop. When I
> >> >> >try
> >> >> >to
> >> >> > open more than one window, or try to copy a file from one folder to
> >> >> > another,
> >> >> > Windows Explorer stops working, closes, and I loose what I was
> >> >> > doing.
> >> >> > This is
> >> >> > extremely irritating. ANY IDEAS???
> >> >> >
> >> >> > "Saucy" wrote:
> >> >> >
> >> >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
> >> >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
> >> >> >> > Hi.
> >> >> >> >
> >> >> >> > My Windows Explorer keeps crashing regulary for about a week.
> >> >> >> > I tried to install these 2 patches but it says they are not for
> >> >> >> > my
> >> >> >> > system.
> >> >> >> >
> >> >> >> > An update is available that improves the performance
> >> >> >> > and reliability of Windows Vista:
> >> >> >> > http://support.microsoft.com/?kbid=
> >> >> >> > http://support.microsoft.com/?kbid=
> >> >> >> >
> >> >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
> >> >> >> > I think it started when I tried to install a popup blocker
> >> >> >> > (CleanMyPC
> >> >> >> > Popup
> >> >> >> > Blocker) because I wanted to get rid of the Google Toolbar but
> >> >> >> > then
> >> >> >> > it was
> >> >> >> > IE
> >> >> >> > crashing and not Windows Explorer and after uninstall IE was fine
> >> >> >> > again.
> >> >> >> > But now out of the blue Windows Explorer is crashuing all the
> >> >> >> > time
> >> >> >> > and
> >> >> >> > nothing shows in the Event Viewer.
> >> >> >> > Any help would be greatly appreciated.
> >> >> >> >
> >> >> >> > Thanks in advance,
> >> >> >> >
> >> >> >> > Tommy
> >> >> >> >
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >> I bought an Acer Aspire 5100 and it came with Vista preinstalled.
> >> >> >> It
> >> >> >> also
> >> >> >> came with a whole sh*tload of other stuff. Third party stuff that
> >> >> >> got
> >> >> >> all
> >> >> >> into the workings of Windows. So I went to the Acer website,
> >> >> >> downloaded the
> >> >> >> drivers needed and appropriate for a Vista installation then
> >> >> >> installed
> >> >> >> a
> >> >> >> generic copy of Windows Vista instead of the Acer recovery copy.
> >> >> >> 'Much
> >> >> >> happier.
> >> >> >>
> >> >> >> Saucy
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

I tried to load that software, but it's crap, and I gave up.
I loaded the old 2.6.6 version on my old XP computer to do what few
transfers I want.




"Tommy" <Tommy@discussions.microsoft.com> wrote in message
news:83CEFD79-C06A-4D45-B667-B24C8AF2EE3C@microsoft.com...
> .......the software is from Sony Ericsson.
>
> Sony Ericsson PC Suite 2.10.46 whick is the latest version of it, so there
> is no update available yet.
>
> I uninstalled it and it there was no crash yet and I think that fixed it.
> Still I do need the mobile phone software sometimes and don't know yet
> what
> to do about it.
> By the way. how you figured it out that it was fm.dll ???
> How you got this out of the error report?
>
> Thanks again very much, I really do appreciate it.......Tommy.......
>
> "zachd [MSFT]" wrote:
>
>>
>> I don't know much about that software. Where did you get it from? I
>> think
>> they have version 2.6.6.0 out, but that doesn't necessarily correlate to
>> the
>> file version number. If the updated(?) version doesn't help, you would
>> either want to contact the provider (Sony Ericsson) about fixing this, or
>> remove it. =\
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
>> news:A4902FCC-197F-45CA-812D-0ACE3824EB30@microsoft.com...
>> > .......thanks for your reply.
>> > The file belongs to my mobile phone software.
>> >
>> > C:\Program Files\Sony Ericsson\Mobile2\File Manager
>> >
>> > File description: Explorer browser application for mobile devices
>> > File version: 1.1.6.164
>> > Product name: FM
>> > Product version: 1.1.6.164
>> > Copyright (c) Popwire AB - All rights reserved
>> >
>> > Can I fix this or do I need to get rid of this software?
>> >
>> > Thanks again.......Tommy.......
>> >
>> > "zachd [MSFT]" wrote:
>> >
>> >>
>> >> Is fm.dll on your system? What are the file properties for that file?
>> >>
>> >> --
>> >> Speaking for myself only.
>> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >> --
>> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
>> >> news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
>> >> > ......Here the problem report.
>> >> > Hope that helps to you figure it out.
>> >> > I can't see anything in that report that's points me into the right
>> >> > direction to get to the grounds of this problem.
>> >> > Having Vista SP 1 installed by now but still the same mess as
>> >> > before.......
>> >> >
>> >> > Product
>> >> > Windows Explorer
>> >> >
>> >> > Problem
>> >> > Stopped responding and was closed
>> >> >
>> >> > Date
>> >> > 25-Dec-07 01:25
>> >> >
>> >> > Status
>> >> > Report Sent
>> >> >
>> >> > Description
>> >> > A problem caused this program to stop interacting with Windows.
>> >> >
>> >> > Problem signature
>> >> > Problem Event Name: AppHangB1
>> >> > Application Name: explorer.exe
>> >> > Application Version: 6.0.6001.17052
>> >> > Application Timestamp: 474fe367
>> >> > Hang Signature: efad
>> >> > Hang Type: 16897
>> >> > OS Version: 6.0.6001.2.1.0.768.3
>> >> > Locale ID: 1033
>> >> > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
>> >> > Additional Hang Signature 2: c47f
>> >> > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
>> >> > Additional Hang Signature 4: e4a3
>> >> > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
>> >> > Additional Hang Signature 6: f0da
>> >> > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
>> >> >
>> >> > Extra information about the problem
>> >> > Bucket ID: 130603463
>> >> >
>> >> >
>> >> > "Cal Bear '66" wrote:
>> >> >
>> >> >> Any clues in Control Panel (Classic view) > Problem Reports and
>> >> >> Solutions?
>> >> >>
>> >> >> Right click on the problem and select "View problem details" then
>> >> >> use
>> >> >> the
>> >> >> "Copy
>> >> >> to clipboard" link in the lower left corner of the window and paste
>> >> >> in
>> >> >> a
>> >> >> reply
>> >> >> to this thread.
>> >> >>
>> >> >>
>> >> >> I Bleed Blue and Gold
>> >> >> GO BEARS!
>> >> >>
>> >> >>
>> >> >> "Bill" <Bill@discussions.microsoft.com> wrote in message
>> >> >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
>> >> >> >I am having the same problem. I have a brand new HP desktop. When
>> >> >> >I
>> >> >> >try
>> >> >> >to
>> >> >> > open more than one window, or try to copy a file from one folder
>> >> >> > to
>> >> >> > another,
>> >> >> > Windows Explorer stops working, closes, and I loose what I was
>> >> >> > doing.
>> >> >> > This is
>> >> >> > extremely irritating. ANY IDEAS???
>> >> >> >
>> >> >> > "Saucy" wrote:
>> >> >> >
>> >> >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
>> >> >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
>> >> >> >> > Hi.
>> >> >> >> >
>> >> >> >> > My Windows Explorer keeps crashing regulary for about a week.
>> >> >> >> > I tried to install these 2 patches but it says they are not
>> >> >> >> > for
>> >> >> >> > my
>> >> >> >> > system.
>> >> >> >> >
>> >> >> >> > An update is available that improves the performance
>> >> >> >> > and reliability of Windows Vista:
>> >> >> >> > http://support.microsoft.com/?kbid=
>> >> >> >> > http://support.microsoft.com/?kbid=
>> >> >> >> >
>> >> >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
>> >> >> >> > I think it started when I tried to install a popup blocker
>> >> >> >> > (CleanMyPC
>> >> >> >> > Popup
>> >> >> >> > Blocker) because I wanted to get rid of the Google Toolbar but
>> >> >> >> > then
>> >> >> >> > it was
>> >> >> >> > IE
>> >> >> >> > crashing and not Windows Explorer and after uninstall IE was
>> >> >> >> > fine
>> >> >> >> > again.
>> >> >> >> > But now out of the blue Windows Explorer is crashuing all the
>> >> >> >> > time
>> >> >> >> > and
>> >> >> >> > nothing shows in the Event Viewer.
>> >> >> >> > Any help would be greatly appreciated.
>> >> >> >> >
>> >> >> >> > Thanks in advance,
>> >> >> >> >
>> >> >> >> > Tommy
>> >> >> >> >
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >> I bought an Acer Aspire 5100 and it came with Vista
>> >> >> >> preinstalled.
>> >> >> >> It
>> >> >> >> also
>> >> >> >> came with a whole sh*tload of other stuff. Third party stuff
>> >> >> >> that
>> >> >> >> got
>> >> >> >> all
>> >> >> >> into the workings of Windows. So I went to the Acer website,
>> >> >> >> downloaded the
>> >> >> >> drivers needed and appropriate for a Vista installation then
>> >> >> >> installed
>> >> >> >> a
>> >> >> >> generic copy of Windows Vista instead of the Acer recovery copy.
>> >> >> >> 'Much
>> >> >> >> happier.
>> >> >> >>
>> >> >> >> Saucy
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>