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Error for iTunes

 
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Old 25-11-2007, 08:23 PM   #1
Taimur
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Posts: n/a
Default Error for iTunes


When I install iTunes 7.5. I get error code 0x800736B3. I think I might have
deleted a file by accident. Anyone knows how to fix this.
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Old 25-11-2007, 08:48 PM   #2
Andre Da Costa[ActiveWin]
Guest
 
Posts: n/a
Default Re: Error for iTunes

Have you tried reinstalling iTunes? Right click the iTunes executable and
click Run as Administrator.

You might want to post this one in the Apple Windows Vista iTunes support
forums:
http://docs.info.apple.com/article.html?artnum=305042
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry

"Taimur" <Taimur@discussions.microsoft.com> wrote in message
news:8FB0E8C0-6401-4B7C-8C92-8C75ACBF1853@microsoft.com...
> When I install iTunes 7.5. I get error code 0x800736B3. I think I might
> have
> deleted a file by accident. Anyone knows how to fix this.



  Reply With Quote
Old 26-11-2007, 06:25 AM   #3
zachd [MSFT]
Guest
 
Posts: n/a
Default Re: Error for iTunes


I don't know anything about the iTunes installer.

Error 0x800736b3 is "Error: The referenced side by side assembly is not
installed." They may rely upon the .NET Framework, so you may want to go to
Windows Update and make sure you have the latest .NET Frameworks installed.

iTunes/Apple should know a lot more about their prerequisites. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Taimur" <Taimur@discussions.microsoft.com> wrote in message
news:8FB0E8C0-6401-4B7C-8C92-8C75ACBF1853@microsoft.com...
> When I install iTunes 7.5. I get error code 0x800736B3. I think I might
> have
> deleted a file by accident. Anyone knows how to fix this.



  Reply With Quote
Old 26-11-2007, 07:58 AM   #4
uvbogden
Guest
 
Posts: n/a
Default Re: Error for iTunes

Before you can properly install the latest version of iTunes, you must
thoroughly remove all parts of the previous versions on your system. Vista
uninstaller doesn't do this very well, and leaves broken install and
incomplete uninstall debris on your system that blocks proper install
processes. You can remove this debris manually with the help of Windows
Installer Cleanup Utility, or better yet, use Smarty Uninstaller to search
out and remove these blocking remnants so you can do your clean install.
Details in this tutorial.

http://www.vistax64.com/tutorials/8...gram-vista.html

"zachd [MSFT]" wrote:

>
> I don't know anything about the iTunes installer.
>
> Error 0x800736b3 is "Error: The referenced side by side assembly is not
> installed." They may rely upon the .NET Framework, so you may want to go to
> Windows Update and make sure you have the latest .NET Frameworks installed.
>
> iTunes/Apple should know a lot more about their prerequisites. =)
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Taimur" <Taimur@discussions.microsoft.com> wrote in message
> news:8FB0E8C0-6401-4B7C-8C92-8C75ACBF1853@microsoft.com...
> > When I install iTunes 7.5. I get error code 0x800736B3. I think I might
> > have
> > deleted a file by accident. Anyone knows how to fix this.

>
>
>

  Reply With Quote
Old 26-11-2007, 08:03 AM   #5
zachd [MSFT]
Guest
 
Posts: n/a
Default Re: Error for iTunes


I'm not sure why you responded with that to what strongly appears to be
simply the latest (?) .NET Framework not being installed? I found the
advice on your page to be extremely dangerous, and I would not recommend
following that advice. Deleting files and registry keys by hand is
*generally* a very bad plan. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"uvbogden" <uvbogden@discussions.microsoft.com> wrote in message
news:BFF3A7C7-07E5-408A-ADD9-2818884475DD@microsoft.com...
> Before you can properly install the latest version of iTunes, you must
> thoroughly remove all parts of the previous versions on your system.
> Vista
> uninstaller doesn't do this very well, and leaves broken install and
> incomplete uninstall debris on your system that blocks proper install
> processes. You can remove this debris manually with the help of Windows
> Installer Cleanup Utility, or better yet, use Smarty Uninstaller to search
> out and remove these blocking remnants so you can do your clean install.
> Details in this tutorial.
>
> http://www.vistax64.com/tutorials/8...gram-vista.html
>
> "zachd [MSFT]" wrote:
>
>>
>> I don't know anything about the iTunes installer.
>>
>> Error 0x800736b3 is "Error: The referenced side by side assembly is not
>> installed." They may rely upon the .NET Framework, so you may want to go
>> to
>> Windows Update and make sure you have the latest .NET Frameworks
>> installed.
>>
>> iTunes/Apple should know a lot more about their prerequisites. =)
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Taimur" <Taimur@discussions.microsoft.com> wrote in message
>> news:8FB0E8C0-6401-4B7C-8C92-8C75ACBF1853@microsoft.com...
>> > When I install iTunes 7.5. I get error code 0x800736B3. I think I might
>> > have
>> > deleted a file by accident. Anyone knows how to fix this.

>>
>>
>>



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Old 26-11-2007, 09:22 PM   #6
uvbogden
Guest
 
Posts: n/a
Default Re: Error for iTunes

Broken install and incomplete uninstall debris elicits any number of error
messages which may not reveal the actual cause of the dysfunction.
"Generally" speaking, your recommendation not to touch the registry is a good
idea, and I wish it wasn't sometimes necessary. If MSFT had designed a more
robust installer/uninstaller (or for that matter a more robust OS) that
actually did its job, we wouldn't be forced to correct these problems
ourselves by entering "dangerous" registry territory. For most of us (in the
Communities), the alternative to seeking for and applying fixes for Vista is
to be resigned to a broken computer. This is unacceptable.

Ideally, MSFT would provide real Support for their product during its
lifetime. In reality this is not the case. MSFT technical support of Vista
is a virtual black hole that swallows up the universe and everything
disappears (including your money) without a trace. The Help & Support that
comes with Vista, or that available online is superficial and rarely covers
any of the serious issues encountered. Searches of the Knowledge Base are
rarely fruitful. There may be some helpful information there (mostly for
XP), but finding what you need for Vista is next to impossible. MSFT could
learn a lot from Google there.

After you’re done with the superficial Help & Support and online support,
MSFT passes the buck to the Vista Communities Discussion Groups and refuses
to take responsibility for their brainchild. And when there’s a Windows
Update that screws up your computer and everyone’s screaming in capital
letters for help, MSFT is mute. Of course, you can always pay the big bucks
and get help with a single problem very readily. However, after already
paying the big bucks to buy Vista, few are willing to shell out more for
support that should be there, at no cost, just because you bought the product.


"zachd [MSFT]" wrote:

>
> I'm not sure why you responded with that to what strongly appears to be
> simply the latest (?) .NET Framework not being installed? I found the
> advice on your page to be extremely dangerous, and I would not recommend
> following that advice. Deleting files and registry keys by hand is
> *generally* a very bad plan. =\
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "uvbogden" <uvbogden@discussions.microsoft.com> wrote in message
> news:BFF3A7C7-07E5-408A-ADD9-2818884475DD@microsoft.com...
> > Before you can properly install the latest version of iTunes, you must
> > thoroughly remove all parts of the previous versions on your system.
> > Vista
> > uninstaller doesn't do this very well, and leaves broken install and
> > incomplete uninstall debris on your system that blocks proper install
> > processes. You can remove this debris manually with the help of Windows
> > Installer Cleanup Utility, or better yet, use Smarty Uninstaller to search
> > out and remove these blocking remnants so you can do your clean install.
> > Details in this tutorial.
> >
> > http://www.vistax64.com/tutorials/8...gram-vista.html
> >
> > "zachd [MSFT]" wrote:
> >
> >>
> >> I don't know anything about the iTunes installer.
> >>
> >> Error 0x800736b3 is "Error: The referenced side by side assembly is not
> >> installed." They may rely upon the .NET Framework, so you may want to go
> >> to
> >> Windows Update and make sure you have the latest .NET Frameworks
> >> installed.
> >>
> >> iTunes/Apple should know a lot more about their prerequisites. =)
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >>
> >> "Taimur" <Taimur@discussions.microsoft.com> wrote in message
> >> news:8FB0E8C0-6401-4B7C-8C92-8C75ACBF1853@microsoft.com...
> >> > When I install iTunes 7.5. I get error code 0x800736B3. I think I might
> >> > have
> >> > deleted a file by accident. Anyone knows how to fix this.
> >>
> >>
> >>

>
>
>

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Old 26-11-2007, 09:53 PM   #7
zachd [MSFT]
Guest
 
Posts: n/a
Default Re: Error for iTunes


"uvbogden" <uvbogden@discussions.microsoft.com> wrote in message
news81B9DFC-31A8-4AD4-AE0F-69A8842C4044@microsoft.com...
> Broken install and incomplete uninstall debris elicits any number of error
> messages which may not reveal the actual cause of the dysfunction.


Possibly. But possibly I can teach my cat to tap dance. We're quickly
wandering into speculation and taking drastic actions against that
speculation based upon what is apparently a missing .NET framework element.
I think your "cure" here is probably going to be worse than the problem is.
Just step back and let iTunes support sort this out. =)

> If MSFT had designed a more
> robust installer/uninstaller (or for that matter a more robust OS) that
> actually did its job, we wouldn't be forced to correct these problems
> ourselves by entering "dangerous" registry territory.


Windows Installer (MSI) is generally and specifically meant to fill this
role.

> For most of us (in the
> Communities), the alternative to seeking for and applying fixes for Vista
> is
> to be resigned to a broken computer. This is unacceptable.


I thought we talking specifically about an iTunes failure here? Having
personally worked with the developers at Apple, I can't imagine that they're
too dense to sort this out if given the chance.

> Ideally, MSFT would provide real Support for their product during its
> lifetime.


This, as per thread title, is apparently a problem with iTunes, right? I'm
certain we could have an engaging discussion about supporting ultrawide
distribution operating systems running on ultrawide varieties of hardware
with ultrawide varieties of software installed to the system. =)

> In reality this is not the case. MSFT technical support of Vista
> is a virtual black hole that swallows up the universe and everything
> disappears (including your money) without a trace. The Help & Support
> that
> comes with Vista, or that available online is superficial and rarely
> covers
> any of the serious issues encountered.


I don't know of any serious common issues that are omitted from important
references. Exact references are always useful, but that seems a
conversation outside the bounds of this iTunes focused conversation. =)

> Searches of the Knowledge Base are
> rarely fruitful. There may be some helpful information there (mostly for
> XP), but finding what you need for Vista is next to impossible.


The KB is indeed built up over time, just as it was done for XP. Exact and
specific feedback is important to that.

> And when there's a Windows
> Update that screws up your computer and everyone's screaming in capital
> letters for help, MSFT is mute.


Where are they "screaming"? Actual technical support--
http://zachd.com/pss/pss.html#psssupport
should be helpful. The newsgroups, as is explicitly mentioned in the
Newsgroups Code of Conduct, are not a Microsoft support channel--
http://zachd.com/pss/pss.html#netiquette
and expecting them to be such is dangerously misguided.

I want things to work for you. If you have actual problems, please take
them to the right place.

> Of course, you can always pay the big bucks
> and get help with a single problem very readily. However, after already
> paying the big bucks to buy Vista, few are willing to shell out more for
> support that should be there, at no cost, just because you bought the
> product.


I was under the impression that you got "N" number of support incidents with
your purchase?

-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.


  Reply With Quote
Old 26-11-2007, 11:48 PM   #8
uvbogden
Guest
 
Posts: n/a
Default Re: Error for iTunes

My belief is that there is no missing .NET component and that reinstalling it
will not solve the iTunes install problem. This belief can be confirmed by
trying your recommended fix; if that works, more power to you. I don't
believe you can teach your cat to tap dance. Third-party software companies
are, in fact, recommending taking additional steps beyond Vista Uninstall to
clean up program remnants allowing for a proper install (see links below).

http://docs.info.apple.com/article.html?artnum=305409

http://kb.roxio.com/content/kb/Creator/000127CR


"zachd [MSFT]" wrote:

>


> "uvbogden" <uvbogden@discussions.microsoft.com> wrote in message
> news81B9DFC-31A8-4AD4-AE0F-69A8842C4044@microsoft.com...
> > Broken install and incomplete uninstall debris elicits any number of error
> > messages which may not reveal the actual cause of the dysfunction.

>
> Possibly. But possibly I can teach my cat to tap dance. We're quickly
> wandering into speculation and taking drastic actions against that
> speculation based upon what is apparently a missing .NET framework element.
> I think your "cure" here is probably going to be worse than the problem is.
> Just step back and let iTunes support sort this out. =)
>
> > If MSFT had designed a more
> > robust installer/uninstaller (or for that matter a more robust OS) that
> > actually did its job, we wouldn't be forced to correct these problems
> > ourselves by entering "dangerous" registry territory.

>
> Windows Installer (MSI) is generally and specifically meant to fill this
> role.
>
> > For most of us (in the
> > Communities), the alternative to seeking for and applying fixes for Vista
> > is
> > to be resigned to a broken computer. This is unacceptable.

>
> I thought we talking specifically about an iTunes failure here? Having
> personally worked with the developers at Apple, I can't imagine that they're
> too dense to sort this out if given the chance.
>
> > Ideally, MSFT would provide real Support for their product during its
> > lifetime.

>
> This, as per thread title, is apparently a problem with iTunes, right? I'm
> certain we could have an engaging discussion about supporting ultrawide
> distribution operating systems running on ultrawide varieties of hardware
> with ultrawide varieties of software installed to the system. =)
>
> > In reality this is not the case. MSFT technical support of Vista
> > is a virtual black hole that swallows up the universe and everything
> > disappears (including your money) without a trace. The Help & Support
> > that
> > comes with Vista, or that available online is superficial and rarely
> > covers
> > any of the serious issues encountered.

>
> I don't know of any serious common issues that are omitted from important
> references. Exact references are always useful, but that seems a
> conversation outside the bounds of this iTunes focused conversation. =)
>
> > Searches of the Knowledge Base are
> > rarely fruitful. There may be some helpful information there (mostly for
> > XP), but finding what you need for Vista is next to impossible.

>
> The KB is indeed built up over time, just as it was done for XP. Exact and
> specific feedback is important to that.
>
> > And when there's a Windows
> > Update that screws up your computer and everyone's screaming in capital
> > letters for help, MSFT is mute.

>
> Where are they "screaming"? Actual technical support--
> http://zachd.com/pss/pss.html#psssupport
> should be helpful. The newsgroups, as is explicitly mentioned in the
> Newsgroups Code of Conduct, are not a Microsoft support channel--
> http://zachd.com/pss/pss.html#netiquette
> and expecting them to be such is dangerously misguided.
>
> I want things to work for you. If you have actual problems, please take
> them to the right place.
>
> > Of course, you can always pay the big bucks
> > and get help with a single problem very readily. However, after already
> > paying the big bucks to buy Vista, few are willing to shell out more for
> > support that should be there, at no cost, just because you bought the
> > product.

>
> I was under the impression that you got "N" number of support incidents with
> your purchase?
>
> -Zach
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>

  Reply With Quote
Old 27-11-2007, 12:27 AM   #9
zachd [MSFT]
Guest
 
Posts: n/a
Default Re: Error for iTunes


My cat's awesome. You'd be surprised.

The original error 0x800736b3 is "Error: The referenced side by side
assembly is not
installed." Since that's from the SXS error set, I'm queasily standing
behind the notion that this is a .NET Framework related issue.

Hopefully Apple fixes up their uninstaller for v.next. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"uvbogden" <uvbogden@discussions.microsoft.com> wrote in message
news:6BC17DA1-639F-4214-A9AC-17229BF573DA@microsoft.com...
> My belief is that there is no missing .NET component and that reinstalling
> it
> will not solve the iTunes install problem. This belief can be confirmed
> by
> trying your recommended fix; if that works, more power to you. I don't
> believe you can teach your cat to tap dance. Third-party software
> companies
> are, in fact, recommending taking additional steps beyond Vista Uninstall
> to
> clean up program remnants allowing for a proper install (see links below).
>
> http://docs.info.apple.com/article.html?artnum=305409
>
> http://kb.roxio.com/content/kb/Creator/000127CR
>
>
> "zachd [MSFT]" wrote:
>
>>

>
>> "uvbogden" <uvbogden@discussions.microsoft.com> wrote in message
>> news81B9DFC-31A8-4AD4-AE0F-69A8842C4044@microsoft.com...
>> > Broken install and incomplete uninstall debris elicits any number of
>> > error
>> > messages which may not reveal the actual cause of the dysfunction.

>>
>> Possibly. But possibly I can teach my cat to tap dance. We're quickly
>> wandering into speculation and taking drastic actions against that
>> speculation based upon what is apparently a missing .NET framework
>> element.
>> I think your "cure" here is probably going to be worse than the problem
>> is.
>> Just step back and let iTunes support sort this out. =)
>>
>> > If MSFT had designed a more
>> > robust installer/uninstaller (or for that matter a more robust OS) that
>> > actually did its job, we wouldn't be forced to correct these problems
>> > ourselves by entering "dangerous" registry territory.

>>
>> Windows Installer (MSI) is generally and specifically meant to fill this
>> role.
>>
>> > For most of us (in the
>> > Communities), the alternative to seeking for and applying fixes for
>> > Vista
>> > is
>> > to be resigned to a broken computer. This is unacceptable.

>>
>> I thought we talking specifically about an iTunes failure here? Having
>> personally worked with the developers at Apple, I can't imagine that
>> they're
>> too dense to sort this out if given the chance.
>>
>> > Ideally, MSFT would provide real Support for their product during its
>> > lifetime.

>>
>> This, as per thread title, is apparently a problem with iTunes, right?
>> I'm
>> certain we could have an engaging discussion about supporting ultrawide
>> distribution operating systems running on ultrawide varieties of hardware
>> with ultrawide varieties of software installed to the system. =)
>>
>> > In reality this is not the case. MSFT technical support of Vista
>> > is a virtual black hole that swallows up the universe and everything
>> > disappears (including your money) without a trace. The Help & Support
>> > that
>> > comes with Vista, or that available online is superficial and rarely
>> > covers
>> > any of the serious issues encountered.

>>
>> I don't know of any serious common issues that are omitted from important
>> references. Exact references are always useful, but that seems a
>> conversation outside the bounds of this iTunes focused conversation. =)
>>
>> > Searches of the Knowledge Base are
>> > rarely fruitful. There may be some helpful information there (mostly
>> > for
>> > XP), but finding what you need for Vista is next to impossible.

>>
>> The KB is indeed built up over time, just as it was done for XP. Exact
>> and
>> specific feedback is important to that.
>>
>> > And when there's a Windows
>> > Update that screws up your computer and everyone's screaming in capital
>> > letters for help, MSFT is mute.

>>
>> Where are they "screaming"? Actual technical support--
>> http://zachd.com/pss/pss.html#psssupport
>> should be helpful. The newsgroups, as is explicitly mentioned in the
>> Newsgroups Code of Conduct, are not a Microsoft support channel--
>> http://zachd.com/pss/pss.html#netiquette
>> and expecting them to be such is dangerously misguided.
>>
>> I want things to work for you. If you have actual problems, please take
>> them to the right place.
>>
>> > Of course, you can always pay the big bucks
>> > and get help with a single problem very readily. However, after
>> > already
>> > paying the big bucks to buy Vista, few are willing to shell out more
>> > for
>> > support that should be there, at no cost, just because you bought the
>> > product.

>>
>> I was under the impression that you got "N" number of support incidents
>> with
>> your purchase?
>>
>> -Zach
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>>



  Reply With Quote
Old 27-11-2007, 04:56 AM   #10
Andre Da Costa[ActiveWin]
Guest
 
Posts: n/a
Default Re: Error for iTunes

Apple seems to be purposely developing iTunes badly so it installs and
uninstalls sloppy on Windows to make a point in their favor.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
"zachd [MSFT]" <zachd@nomailplz.online.microsoft.com> wrote in message
news:%23b7KeSJMIHA.5224@TK2MSFTNGP02.phx.gbl...
>
> My cat's awesome. You'd be surprised.
>
> The original error 0x800736b3 is "Error: The referenced side by side
> assembly is not
> installed." Since that's from the SXS error set, I'm queasily standing
> behind the notion that this is a .NET Framework related issue.
>
> Hopefully Apple fixes up their uninstaller for v.next. =)
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --
> "uvbogden" <uvbogden@discussions.microsoft.com> wrote in message
> news:6BC17DA1-639F-4214-A9AC-17229BF573DA@microsoft.com...
>> My belief is that there is no missing .NET component and that
>> reinstalling it
>> will not solve the iTunes install problem. This belief can be confirmed
>> by
>> trying your recommended fix; if that works, more power to you. I don't
>> believe you can teach your cat to tap dance. Third-party software
>> companies
>> are, in fact, recommending taking additional steps beyond Vista Uninstall
>> to
>> clean up program remnants allowing for a proper install (see links
>> below).
>>
>> http://docs.info.apple.com/article.html?artnum=305409
>>
>> http://kb.roxio.com/content/kb/Creator/000127CR
>>
>>
>> "zachd [MSFT]" wrote:
>>
>>>

>>
>>> "uvbogden" <uvbogden@discussions.microsoft.com> wrote in message
>>> news81B9DFC-31A8-4AD4-AE0F-69A8842C4044@microsoft.com...
>>> > Broken install and incomplete uninstall debris elicits any number of
>>> > error
>>> > messages which may not reveal the actual cause of the dysfunction.
>>>
>>> Possibly. But possibly I can teach my cat to tap dance. We're quickly
>>> wandering into speculation and taking drastic actions against that
>>> speculation based upon what is apparently a missing .NET framework
>>> element.
>>> I think your "cure" here is probably going to be worse than the problem
>>> is.
>>> Just step back and let iTunes support sort this out. =)
>>>
>>> > If MSFT had designed a more
>>> > robust installer/uninstaller (or for that matter a more robust OS)
>>> > that
>>> > actually did its job, we wouldn't be forced to correct these problems
>>> > ourselves by entering "dangerous" registry territory.
>>>
>>> Windows Installer (MSI) is generally and specifically meant to fill this
>>> role.
>>>
>>> > For most of us (in the
>>> > Communities), the alternative to seeking for and applying fixes for
>>> > Vista
>>> > is
>>> > to be resigned to a broken computer. This is unacceptable.
>>>
>>> I thought we talking specifically about an iTunes failure here? Having
>>> personally worked with the developers at Apple, I can't imagine that
>>> they're
>>> too dense to sort this out if given the chance.
>>>
>>> > Ideally, MSFT would provide real Support for their product during its
>>> > lifetime.
>>>
>>> This, as per thread title, is apparently a problem with iTunes, right?
>>> I'm
>>> certain we could have an engaging discussion about supporting ultrawide
>>> distribution operating systems running on ultrawide varieties of
>>> hardware
>>> with ultrawide varieties of software installed to the system. =)
>>>
>>> > In reality this is not the case. MSFT technical support of Vista
>>> > is a virtual black hole that swallows up the universe and everything
>>> > disappears (including your money) without a trace. The Help & Support
>>> > that
>>> > comes with Vista, or that available online is superficial and rarely
>>> > covers
>>> > any of the serious issues encountered.
>>>
>>> I don't know of any serious common issues that are omitted from
>>> important
>>> references. Exact references are always useful, but that seems a
>>> conversation outside the bounds of this iTunes focused conversation. =)
>>>
>>> > Searches of the Knowledge Base are
>>> > rarely fruitful. There may be some helpful information there (mostly
>>> > for
>>> > XP), but finding what you need for Vista is next to impossible.
>>>
>>> The KB is indeed built up over time, just as it was done for XP. Exact
>>> and
>>> specific feedback is important to that.
>>>
>>> > And when there's a Windows
>>> > Update that screws up your computer and everyone's screaming in
>>> > capital
>>> > letters for help, MSFT is mute.
>>>
>>> Where are they "screaming"? Actual technical support--
>>> http://zachd.com/pss/pss.html#psssupport
>>> should be helpful. The newsgroups, as is explicitly mentioned in the
>>> Newsgroups Code of Conduct, are not a Microsoft support channel--
>>> http://zachd.com/pss/pss.html#netiquette
>>> and expecting them to be such is dangerously misguided.
>>>
>>> I want things to work for you. If you have actual problems, please take
>>> them to the right place.
>>>
>>> > Of course, you can always pay the big bucks
>>> > and get help with a single problem very readily. However, after
>>> > already
>>> > paying the big bucks to buy Vista, few are willing to shell out more
>>> > for
>>> > support that should be there, at no cost, just because you bought the
>>> > product.
>>>
>>> I was under the impression that you got "N" number of support incidents
>>> with
>>> your purchase?
>>>
>>> -Zach
>>> --
>>> Speaking for myself only.
>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>>
>>>
>>>

>
>



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