error message

I can open Windows Moviemaker but then I immediately get a message saying
"Windows Moviemkaer has encountered a problem and nees to close. Please tell
Microsoft about the problem. The error report includes the operating system
version and computer hardware in use; your digital product ID, which could be
used to identify your license; and the Internet Protocol (IP) address of your
computer". Can anyone help?
--
cds

I am using Windows XP
--
cds


"moviemaker" wrote:

> I can open Windows Moviemaker but then I immediately get a message saying
> "Windows Moviemkaer has encountered a problem and nees to close. Please tell
> Microsoft about the problem. The error report includes the operating system
> version and computer hardware in use; your digital product ID, which could be
> used to identify your license; and the Internet Protocol (IP) address of your
> computer". Can anyone help?
> --
> cds

Has it ever worked?
If so, have you recently made any changes to your pc, like installing IE7?
IE7 has caused this for a few people, so revert back to IE6 and test.
Use system restore for any other changes yu have made.

If you don't know if it ever worked before, and you run SP2, check this page
and the link to Dean Rowe's blog about how to check on MM's files and
folders.
http://www.myvideoproblems.com/Prob...stallingSP2.htm

--

Graham Hughes
MVP Digital Media
www.myvideoproblems.com


"moviemaker" <moviemaker@discussions.microsoft.com> wrote in message
news:FB5626B9-091F-49B6-B6D2-6DA3373A55D6@microsoft.com...
>I can open Windows Moviemaker but then I immediately get a message saying
> "Windows Moviemkaer has encountered a problem and nees to close. Please
> tell
> Microsoft about the problem. The error report includes the operating
> system
> version and computer hardware in use; your digital product ID, which could
> be
> used to identify your license; and the Internet Protocol (IP) address of
> your
> computer". Can anyone help?
> --
> cds

I've had the computer for two years and for the past week it has not worked.
I only upgraded to IP7 yesterday so it didn't work before then. I've been on
the phone with HP in India for the past hour and they don't know what the
problem is either. I also did a system restore back to August 1 and I'm
still getting the same message.
--
cds


"Graham Hughes" wrote:

> Has it ever worked?
> If so, have you recently made any changes to your pc, like installing IE7?
> IE7 has caused this for a few people, so revert back to IE6 and test.
> Use system restore for any other changes yu have made.
>
> If you don't know if it ever worked before, and you run SP2, check this page
> and the link to Dean Rowe's blog about how to check on MM's files and
> folders.
> http://www.myvideoproblems.com/Prob...stallingSP2.htm
>
> --
>
> Graham Hughes
> MVP Digital Media
> www.myvideoproblems.com
>
>
> "moviemaker" <moviemaker@discussions.microsoft.com> wrote in message
> news:FB5626B9-091F-49B6-B6D2-6DA3373A55D6@microsoft.com...
> >I can open Windows Moviemaker but then I immediately get a message saying
> > "Windows Moviemkaer has encountered a problem and nees to close. Please
> > tell
> > Microsoft about the problem. The error report includes the operating
> > system
> > version and computer hardware in use; your digital product ID, which could
> > be
> > used to identify your license; and the Internet Protocol (IP) address of
> > your
> > computer". Can anyone help?
> > --
> > cds
>
>
>

Have you checked the link I gave and checked you have the right files?

--

Graham Hughes
MVP Digital Media
www.myvideoproblems.com


"moviemaker" <moviemaker@discussions.microsoft.com> wrote in message
news:B6F5D3C9-DB72-40DB-9276-E5751B59C505@microsoft.com...
> I've had the computer for two years and for the past week it has not
> worked.
> I only upgraded to IP7 yesterday so it didn't work before then. I've been
> on
> the phone with HP in India for the past hour and they don't know what the
> problem is either. I also did a system restore back to August 1 and I'm
> still getting the same message.
> --
> cds
>
>
> "Graham Hughes" wrote:
>
>> Has it ever worked?
>> If so, have you recently made any changes to your pc, like installing
>> IE7?
>> IE7 has caused this for a few people, so revert back to IE6 and test.
>> Use system restore for any other changes yu have made.
>>
>> If you don't know if it ever worked before, and you run SP2, check this
>> page
>> and the link to Dean Rowe's blog about how to check on MM's files and
>> folders.
>> http://www.myvideoproblems.com/Prob...stallingSP2.htm
>>
>> --
>>
>> Graham Hughes
>> MVP Digital Media
>> www.myvideoproblems.com
>>
>>
>> "moviemaker" <moviemaker@discussions.microsoft.com> wrote in message
>> news:FB5626B9-091F-49B6-B6D2-6DA3373A55D6@microsoft.com...
>> >I can open Windows Moviemaker but then I immediately get a message
>> >saying
>> > "Windows Moviemkaer has encountered a problem and nees to close.
>> > Please
>> > tell
>> > Microsoft about the problem. The error report includes the operating
>> > system
>> > version and computer hardware in use; your digital product ID, which
>> > could
>> > be
>> > used to identify your license; and the Internet Protocol (IP) address
>> > of
>> > your
>> > computer". Can anyone help?
>> > --
>> > cds
>>
>>
>>

I'm running WinXP Pro with all updates. I'm having this same error message
problem. It first occurred a couple of months ago while I was still using
IE6. I downloaded IE7 the other day, but Movie Maker still doesn't want to
work. I followed all the instructions from Dean Rowe's WebLog which involved
reinstalling XP SP2 and I also checked the error log. It said: "Faulting
application moviemk.exe version 2.1.4026.0 faulting module qedit.dll version
6.5.2600.21800, fault address 0x0001ad8d." WHAT NOW??? This is driving me
crazy.

"Graham Hughes" wrote:

> Have you checked the link I gave and checked you have the right files?
>
> --
>
> Graham Hughes
> MVP Digital Media
> www.myvideoproblems.com
>
>
> "moviemaker" <moviemaker@discussions.microsoft.com> wrote in message
> news:B6F5D3C9-DB72-40DB-9276-E5751B59C505@microsoft.com...
> > I've had the computer for two years and for the past week it has not
> > worked.
> > I only upgraded to IP7 yesterday so it didn't work before then. I've been
> > on
> > the phone with HP in India for the past hour and they don't know what the
> > problem is either. I also did a system restore back to August 1 and I'm
> > still getting the same message.
> > --
> > cds
> >
> >
> > "Graham Hughes" wrote:
> >
> >> Has it ever worked?
> >> If so, have you recently made any changes to your pc, like installing
> >> IE7?
> >> IE7 has caused this for a few people, so revert back to IE6 and test.
> >> Use system restore for any other changes yu have made.
> >>
> >> If you don't know if it ever worked before, and you run SP2, check this
> >> page
> >> and the link to Dean Rowe's blog about how to check on MM's files and
> >> folders.
> >> http://www.myvideoproblems.com/Prob...stallingSP2.htm
> >>
> >> --
> >>
> >> Graham Hughes
> >> MVP Digital Media
> >> www.myvideoproblems.com
> >>
> >>
> >> "moviemaker" <moviemaker@discussions.microsoft.com> wrote in message
> >> news:FB5626B9-091F-49B6-B6D2-6DA3373A55D6@microsoft.com...
> >> >I can open Windows Moviemaker but then I immediately get a message
> >> >saying
> >> > "Windows Moviemkaer has encountered a problem and nees to close.
> >> > Please
> >> > tell
> >> > Microsoft about the problem. The error report includes the operating
> >> > system
> >> > version and computer hardware in use; your digital product ID, which
> >> > could
> >> > be
> >> > used to identify your license; and the Internet Protocol (IP) address
> >> > of
> >> > your
> >> > computer". Can anyone help?
> >> > --
> >> > cds
>

UPDATE: It's now working (fingers crossed) after I did the following: (1)
Control Panel--System--Advanced tab--Performance 'Settings' button--Visual
Effects tab--TURN OFF Show Window Contents While Dragging. This still didn't
fix the problem. (2) Uninstalled IE7 and went back to IE6. So far, so good.
There may have been something else I did between (1) and (2), but I can't
remember (it was very late).

"degas1900" wrote:

> I'm running WinXP Pro with all updates. I'm having this same error message
> problem. It first occurred a couple of months ago while I was still using
> IE6. I downloaded IE7 the other day, but Movie Maker still doesn't want to
> work. I followed all the instructions from Dean Rowe's WebLog which involved
> reinstalling XP SP2 and I also checked the error log. It said: "Faulting
> application moviemk.exe version 2.1.4026.0 faulting module qedit.dll version
> 6.5.2600.21800, fault address 0x0001ad8d." WHAT NOW??? This is driving me
> crazy.
>
> "Graham Hughes" wrote:
>
> > Have you checked the link I gave and checked you have the right files?
> >
> > --
> >
> > Graham Hughes
> > MVP Digital Media
> > www.myvideoproblems.com
> >
> >
> > "moviemaker" <moviemaker@discussions.microsoft.com> wrote in message
> > news:B6F5D3C9-DB72-40DB-9276-E5751B59C505@microsoft.com...
> > > I've had the computer for two years and for the past week it has not
> > > worked.
> > > I only upgraded to IP7 yesterday so it didn't work before then. I've been
> > > on
> > > the phone with HP in India for the past hour and they don't know what the
> > > problem is either. I also did a system restore back to August 1 and I'm
> > > still getting the same message.
> > > --
> > > cds
> > >
> > >
> > > "Graham Hughes" wrote:
> > >
> > >> Has it ever worked?
> > >> If so, have you recently made any changes to your pc, like installing
> > >> IE7?
> > >> IE7 has caused this for a few people, so revert back to IE6 and test.
> > >> Use system restore for any other changes yu have made.
> > >>
> > >> If you don't know if it ever worked before, and you run SP2, check this
> > >> page
> > >> and the link to Dean Rowe's blog about how to check on MM's files and
> > >> folders.
> > >> http://www.myvideoproblems.com/Prob...stallingSP2.htm
> > >>
> > >> --
> > >>
> > >> Graham Hughes
> > >> MVP Digital Media
> > >> www.myvideoproblems.com
> > >>
> > >>
> > >> "moviemaker" <moviemaker@discussions.microsoft.com> wrote in message
> > >> news:FB5626B9-091F-49B6-B6D2-6DA3373A55D6@microsoft.com...
> > >> >I can open Windows Moviemaker but then I immediately get a message
> > >> >saying
> > >> > "Windows Moviemkaer has encountered a problem and nees to close.
> > >> > Please
> > >> > tell
> > >> > Microsoft about the problem. The error report includes the operating
> > >> > system
> > >> > version and computer hardware in use; your digital product ID, which
> > >> > could
> > >> > be
> > >> > used to identify your license; and the Internet Protocol (IP) address
> > >> > of
> > >> > your
> > >> > computer". Can anyone help?
> > >> > --
> > >> > cds
> >