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Old 28-08-2007, 12:48 AM   #1
=?Utf-8?B?bHVjaW5kYQ==?=
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Default symantec removal tool


i finally found symantec removal tool and norton is finally gone! I will
never use norton again for the reason that it was so hard to remove, almost
as if they decided i didnt have permission to remove them from my
computer.when trying to remove from files and deleting a dialog box kept
opening saying that i needed to have permission to perform , as i was logged
on as admin. i would think that is enough permission!Also it seems that when
my trial run of norton expired that ids when all my uninstall buttons
dissapeared! as if symantec was forcing me to buy their product! i still dont
have all my buttons back but at least norton is gone and GOOD RIDDANCE!For
anyone having trouble removing norton products
;http://service1.symantec.com/suppor...=hm&lg=en&ct=us
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Old 28-08-2007, 02:07 AM   #2
Chad Harris
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Default Re: symantec removal tool

Lucinda--

You have a lot of company. Try Windows One Care-- 90 day free trial and
less resources and less space., not nearly as buggy with uninstalls and
installs or breaks as Norton.

http://onecare.live.com/standard/en-us/default.htm

Good luck,

CH


"lucinda" <lucinda@discussions.microsoft.com> wrote in message
news:3426187B-9EBE-4D4A-897F-D1676F05F7B5@microsoft.com...
>i finally found symantec removal tool and norton is finally gone! I will
> never use norton again for the reason that it was so hard to remove,
> almost
> as if they decided i didnt have permission to remove them from my
> computer.when trying to remove from files and deleting a dialog box kept
> opening saying that i needed to have permission to perform , as i was
> logged
> on as admin. i would think that is enough permission!Also it seems that
> when
> my trial run of norton expired that ids when all my uninstall buttons
> dissapeared! as if symantec was forcing me to buy their product! i still
> dont
> have all my buttons back but at least norton is gone and GOOD RIDDANCE!For
> anyone having trouble removing norton products
> ;http://service1.symantec.com/suppor...=hm&lg=en&ct=us


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Old 28-08-2007, 06:04 AM   #3
=?Utf-8?B?dXZib2dkZW4=?=
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Default Re: symantec removal tool

I had the same problem with Norton, iTunes/QuickTime and Roxio/Sonic. Before
Vista
will let you update/install a newer version of a program, all remnants of the
program must be completely removed from your system. Since the Vista
uninstall feature sometimes does a poor job at this, these remnants often
have to be removed manually. The following tutorial shows how to do this:

http://www.vistax64.com/tutorials/8...gram-vista.html


"Chad Harris" wrote:

> Lucinda--
>
> You have a lot of company. Try Windows One Care-- 90 day free trial and
> less resources and less space., not nearly as buggy with uninstalls and
> installs or breaks as Norton.
>
> http://onecare.live.com/standard/en-us/default.htm
>
> Good luck,
>
> CH
>
>
> "lucinda" <lucinda@discussions.microsoft.com> wrote in message
> news:3426187B-9EBE-4D4A-897F-D1676F05F7B5@microsoft.com...
> >i finally found symantec removal tool and norton is finally gone! I will
> > never use norton again for the reason that it was so hard to remove,
> > almost
> > as if they decided i didnt have permission to remove them from my
> > computer.when trying to remove from files and deleting a dialog box kept
> > opening saying that i needed to have permission to perform , as i was
> > logged
> > on as admin. i would think that is enough permission!Also it seems that
> > when
> > my trial run of norton expired that ids when all my uninstall buttons
> > dissapeared! as if symantec was forcing me to buy their product! i still
> > dont
> > have all my buttons back but at least norton is gone and GOOD RIDDANCE!For
> > anyone having trouble removing norton products
> > ;http://service1.symantec.com/suppor...=hm&lg=en&ct=us

>
>

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Old 28-08-2007, 07:32 AM   #4
Kayman
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Default Re: symantec removal tool

"lucinda" <lucinda@discussions.microsoft.com> wrote in message
news:3426187B-9EBE-4D4A-897F-D1676F05F7B5@microsoft.com...
>i finally found symantec removal tool and norton is finally gone!


Congratulations.

Do yourself a favour and conduct some research *before* trying Windows One
Care!
(There are better/more efficient alternatives freely available).

Stay safe

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Old 28-08-2007, 01:04 PM   #5
=?Utf-8?B?bHVjaW5kYQ==?=
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Default Re: symantec removal tool


thanks chad i think ill do that however as another post has suggested i will
do some homework first this time!
"Chad Harris" wrote:

> Lucinda--
>
> You have a lot of company. Try Windows One Care-- 90 day free trial and
> less resources and less space., not nearly as buggy with uninstalls and
> installs or breaks as Norton.
>
> http://onecare.live.com/standard/en-us/default.htm
>
> Good luck,
>
> CH
>
>
> "lucinda" <lucinda@discussions.microsoft.com> wrote in message
> news:3426187B-9EBE-4D4A-897F-D1676F05F7B5@microsoft.com...
> >i finally found symantec removal tool and norton is finally gone! I will
> > never use norton again for the reason that it was so hard to remove,
> > almost
> > as if they decided i didnt have permission to remove them from my
> > computer.when trying to remove from files and deleting a dialog box kept
> > opening saying that i needed to have permission to perform , as i was
> > logged
> > on as admin. i would think that is enough permission!Also it seems that
> > when
> > my trial run of norton expired that ids when all my uninstall buttons
> > dissapeared! as if symantec was forcing me to buy their product! i still
> > dont
> > have all my buttons back but at least norton is gone and GOOD RIDDANCE!For
> > anyone having trouble removing norton products
> > ;http://service1.symantec.com/suppor...=hm&lg=en&ct=us

>
>

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Old 28-08-2007, 01:06 PM   #6
=?Utf-8?B?bHVjaW5kYQ==?=
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Default Re: symantec removal tool

i will take your advice kayman thank you ,any suggestions on a good av? ive
heard negative things about one care also but i guess none is perfect.

"Kayman" wrote:

> "lucinda" <lucinda@discussions.microsoft.com> wrote in message
> news:3426187B-9EBE-4D4A-897F-D1676F05F7B5@microsoft.com...
> >i finally found symantec removal tool and norton is finally gone!

>
> Congratulations.
>
> Do yourself a favour and conduct some research *before* trying Windows One
> Care!
> (There are better/more efficient alternatives freely available).
>
> Stay safe
>
>

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Old 28-08-2007, 01:51 PM   #7
HeyBub
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Default Re: symantec removal tool

lucinda wrote:
> i finally found symantec removal tool and norton is finally gone! I
> will never use norton again for the reason that it was so hard to
> remove, almost as if they decided i didnt have permission to remove
> them from my computer.when trying to remove from files and deleting a
> dialog box kept opening saying that i needed to have permission to
> perform , as i was logged on as admin. i would think that is enough
> permission!Also it seems that when my trial run of norton expired
> that ids when all my uninstall buttons dissapeared! as if symantec
> was forcing me to buy their product! i still dont have all my buttons
> back but at least norton is gone and GOOD RIDDANCE!For anyone having
> trouble removing norton products
> ;http://service1.symantec.com/suppor...=hm&lg=en&ct=us


Heh! You only THINK it's gone. Invoke REGEDIT and scan for "Norton" or
"Symantec."

The sonofabitch left spores everywhere!


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Old 28-08-2007, 06:23 PM   #8
Hans-Georg Michna
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Posts: n/a
Default Re: symantec removal tool

On Tue, 28 Aug 2007 06:06:02 -0700, lucinda wrote:

> i will take your advice kayman thank you ,any suggestions on a good av? ive
>heard negative things about one care also but i guess none is perfect.


Simple, fast, and free: AVG from http://free.grisoft.com/

There are others, some may be better, but I don't know them
offhand.

Hans-Georg
--
No mail, please.
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Old 28-08-2007, 11:56 PM   #9
Kayman
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Default Re: symantec removal tool

> On Tue, 28 Aug 2007 06:06:02 -0700, lucinda wrote:
>
> i will take your advice kayman thank you ,any suggestions on a good av?
>


There are many good free AV applications available, and almost everyone has
his favorite. Most of the users are emotionally attached to their av
application and will have excellent reasons for not recommending any other
brand.
Consequent to my recommendations, most probably, somebody will come along
and tell you that Choice A is great, and Choice B is not so good. Then
someone else tells you that Choice B is better than Choice A, and you're
misguided for using Choice A. And so on.

Many people, for example, will tell you that Avast is terrible and AVG (or
whatever they prefer) is a much better choice...

The most important thing here is that all of the available choices listed
here are better in some respects than in others, and which choice is better
for *you* depends on what you do, how you work, and which features you use.
The way you use your PC is different from others.

So what I recommend is that you ignore everybody else's view of which is
best (including mine) and try them all for yourself to see which best meets
*your* needs. Start from the top and see how you go and stop trying if you
are comfortable with a particular application.

Avira AntiVir® PersonalEdition Classic - Free
http://www.free-av.com/antivirus/allinonen.html

Free antivirus - avast! 4 Home Edition
http://www.avast.com/eng/avast_4_home.html

AVG Anti-Virus Free Edition
http://free.grisoft.com/

Kaspersky® Anti-Virus 7.0 - Not Free
http://www.kaspersky.com/homeuser

ESET NOD32 Antivirus - Not Free
http://www.eset.com/
Have you seen these "extra settings for NOD32"?
http://www.wilderssecurity.com/showthread.php?t=37509

On-demand AV application (add it to your arsenal and use it as a "second
opinion" av scanner).
BitDefender10 Free Edition
http://www.bitdefender.com/PRODUCT-...ee-Edition.html

After the software is updated, it is suggested scanning the system in Safe
Mode.
How do you boot to Safe Mode?
By pressing/tabbing F8 (or F5 on some keyboards) during re-boot.
Alternatively:
click onto Start==>Run, type "msconfig" (without quotation marks), click OK.
Then click onto BOOT.INI tab and 'check' /SAFEBOOT then OK and click
Restart. To go back to Normal Mode, you must access the System Configuration
utility again and click the General tab then click/check the radio button
'Normal Startup'- load all device drivers and services'.

Valuable advice from an expert: David H. Lipman
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

Question:
"Is it advisable to turn off System Restore while cleaning the OS using
AV/A-S, and if so, when do you turn it off and then on?
Also is it was recommended to delete all restore point during this
procedure?"

Answer:
"I used to be convinced that one should dump the System restore cache PRIOR
to cleaning a system. However after many discussions and based upon
personal tests and experience, I have come to the conclusion that this
should be done AFTER a system is cleaned.

Here's the problem. Most malware are binary files that the System Restore
cache will create a backup of in restore points. When one gets infected,
copies of the infector are now stored in the System Restore cache. If you
clean the system then restore to a prior Restore Point that contains
infectors, the OS become re-infected.

If you clean a PC and don't expect to restore to a previous Restore Point
then eventually the infected files will cache-out. In that situation, one
does NOT need to dump the System Restore cache.

If you dump the System Restore cache PRIOR to cleaning the system, you will
also remove a fall back point. That is, if during the cleanup the system
becomes unstable, you will not be able to restore the system from a previous
Restore Point. If you did restore the system
back to that state, you can clean the system differently such that the
system won't become unstable and/or unusable. Thus an infected Restore
Point is better than no Restore Point at all.

Later, when the system is cleaned and verified to be stable, you can then
dump the System Restore cache, reboot the PC and then re-enable the system
Restore cache and subsequently manually create an initial Restore Point.

Thus it is better the dump the cache AFTER and not BEFORE the system has
been cleaned of malware."

Good luck

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Old 29-08-2007, 12:00 AM   #10
Kayman
Guest
 
Posts: n/a
Default Re: symantec removal tool

"lucinda" <lucinda@discussions.microsoft.com> wrote in message
news:3426187B-9EBE-4D4A-897F-D1676F05F7B5@microsoft.com...


> i will take your advice kayman thank you ,any suggestions on a good av?



There are many good free AV applications available, and almost everyone has
his favorite. Most of the users are emotionally attached to their av
application and will have excellent reasons for not recommending any other
brand.
Consequent to my recommendations, most probably, somebody will come along
and tell you that Choice A is great, and Choice B is not so good. Then
someone else tells you that Choice B is better than Choice A, and you're
misguided for using Choice A. And so on.

Many people, for example, will tell you that Avast is terrible and AVG (or
whatever they prefer) is a much better choice...

The most important thing here is that all of the available choices listed
here are better in some respects than in others, and which choice is better
for *you* depends on what you do, how you work, and which features you use.
The way you use your PC is different from others.

So what I recommend is that you ignore everybody else's view of which is
best (including mine) and try them all for yourself to see which best meets
*your* needs. Start from the top and see how you go and stop trying if you
are comfortable with a particular application.

Avira AntiVir® PersonalEdition Classic - Free
http://www.free-av.com/antivirus/allinonen.html

Free antivirus - avast! 4 Home Edition
http://www.avast.com/eng/avast_4_home.html

AVG Anti-Virus Free Edition
http://free.grisoft.com/

Kaspersky® Anti-Virus 7.0 - Not Free
http://www.kaspersky.com/homeuser

ESET NOD32 Antivirus - Not Free
http://www.eset.com/
Have you seen these "extra settings for NOD32"?
http://www.wilderssecurity.com/showthread.php?t=37509

On-demand AV application (add it to your arsenal and use it as a "second
opinion" av scanner).
BitDefender10 Free Edition
http://www.bitdefender.com/PRODUCT-...ee-Edition.html

After the software is updated, it is suggested scanning the system in Safe
Mode.
How do you boot to Safe Mode?
By pressing/tabbing F8 (or F5 on some keyboards) during re-boot.
Alternatively:
click onto Start==>Run, type "msconfig" (without quotation marks), click OK.
Then click onto BOOT.INI tab and 'check' /SAFEBOOT then OK and click
Restart. To go back to Normal Mode, you must access the System Configuration
utility again and click the General tab then click/check the radio button
'Normal Startup'- load all device drivers and services'.

Valuable advice from an expert: David H. Lipman
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

Question:
"Is it advisable to turn off System Restore while cleaning the OS using
AV/A-S, and if so, when do you turn it off and then on?
Also is it was recommended to delete all restore point during this
procedure?"

Answer:
"I used to be convinced that one should dump the System restore cache PRIOR
to cleaning a system. However after many discussions and based upon
personal tests and experience, I have come to the conclusion that this
should be done AFTER a system is cleaned.

Here's the problem. Most malware are binary files that the System Restore
cache will create a backup of in restore points. When one gets infected,
copies of the infector are now stored in the System Restore cache. If you
clean the system then restore to a prior Restore Point that contains
infectors, the OS become re-infected.

If you clean a PC and don't expect to restore to a previous Restore Point
then eventually the infected files will cache-out. In that situation, one
does NOT need to dump the System Restore cache.

If you dump the System Restore cache PRIOR to cleaning the system, you will
also remove a fall back point. That is, if during the cleanup the system
becomes unstable, you will not be able to restore the system from a previous
Restore Point. If you did restore the system
back to that state, you can clean the system differently such that the
system won't become unstable and/or unusable. Thus an infected Restore
Point is better than no Restore Point at all.

Later, when the system is cleaned and verified to be stable, you can then
dump the System Restore cache, reboot the PC and then re-enable the system
Restore cache and subsequently manually create an initial Restore Point.

Thus it is better the dump the cache AFTER and not BEFORE the system has
been cleaned of malware."

Good luck

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