Windows Mail (Vista) - unable to delete e-mail message

I have received a "junk" mail message (confirmed by ISP), I am unable to
delete it - Windows Mail does not action request. Mail still opperates but
clearly this is a MICROSOFT software issue. Is there a fix inhand /
available? Have exhausted all standard options. Chirs (UK)

I have spent 4 hours with Microsoft and still they couldn't resolve thisl..it
is driving me nuts also - i am trying to delete a message in my outbox and it
will delete and keeps it in the outbox and in order to send email, when I get
the message 'you have emails in your outbox' do you want to send - yes or no
- i have to hit no in order to send the current mails..any help is appreciated

"Chris - UK Vista User" wrote:

> I have received a "junk" mail message (confirmed by ISP), I am unable to
> delete it - Windows Mail does not action request. Mail still opperates but
> clearly this is a MICROSOFT software issue. Is there a fix inhand /
> available? Have exhausted all standard options. Chirs (UK)

The recommended "resetting" of Windows Mail has worked a treat, the notes
were extremely acurate! Problem solved....whish they were all so easy!

"Chris - UK Vista User" wrote:

> I have received a "junk" mail message (confirmed by ISP), I am unable to
> delete it - Windows Mail does not action request. Mail still opperates but
> clearly this is a MICROSOFT software issue. Is there a fix inhand /
> available? Have exhausted all standard options. Chirs (UK)