XP Startup Screen

I have a laptop that now is stuck on the Windows XP startup
screen. I have tried to go to last known good
configuration and also tried to repair the XP system.
Neither of these worked. Any other suggestions?

Assuming you have an XP CD and not a recovery CD, try a repair install as
follows:
NOTE, while a repair install should leave your data files intact, if
something goes wrong during the repair install, you may be forced to start
over and do a clean install of XP. If you don't have your data backed up,
you would lose your data should that eventuality occur.



Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.



Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.



Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.



The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.



If you only have a recovery CD I can only suggest you use that which,
unfortunately, will likely wipe your drive before reinstalling.


--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Rich Summers" <rsummers3@hotmail.com> wrote in message
news:0ad401c3778b$fe786b50$a401280a@phx.gbl...
> I have a laptop that now is stuck on the Windows XP startup
> screen. I have tried to go to last known good
> configuration and also tried to repair the XP system.
> Neither of these worked. Any other suggestions?