Realtek Vista Audio Problems

I think I posted this on the wrong board earlier, so apologies for that.

I'm having a few problems with a fresh install of Windows Vista Ultimate. I
have an ASRock ALive-SATA-GBLAN motherboard, that comes with Realtek HD
Audio built in, but Vista seems to be having some problems using it.

In the device manager, my card comes under "High Defintion Audio Controller",
and Vista tells me that the device cannot start (code 10)

I've tried downloading the latest soundcard drivers for Vista, from both
ASRock and Realtek's website, but to no avail. I've even used the add
hardware wizard manually, (adding the built in Realtek HD Audio drivers), but
even though it adds another device to the device manager, it has the same
error message (the device cannot start), and I still have no sound.

I've even tried uninstalling one of the drivers just in case the two devices
are clashing, but it's stll done nothing.

I've also encountered a number of BSOD's while trying to run media centre.
I'm presuming the two are somehow linked.

Thanks in advance for all the replies.

Ian,

I found the following post on another forum. I have no idea what your issue
is, but the following comments could provide a starting point, quote:

Some background:
HD Audio is a new standard used in Vista. It's actually has a really cool
feature set, and once the software folks start adopting it you'll get really
low latency (Cakewalk Sonar 6.2 is doing it and seeing sub 5 ms latency) . HD
Audio actually came out of a conference I regularly attend (Project BarBQ)
hosted by the famous Fat Man (game composer extraordinaire .

One of the key complaints from Windows users people is that they have to
find drivers on the for their hardware when they install a new system, add to
an existing, and sometimes even upgrade (although that seems to be less of an
issue).

What we did in Vista was create a "HD Audio class" driver that should work
without any additional effort. To work properly, the configuration of the
audio hardware needs to be set somewhere. In XP, this was done as part of the
driver installation process, but it was riddled with problems (you often had
to find a driver that was specific to your machine). In Vista this
information remains on the mainboard (in the BIOS) so that you won't need it.
Many of the issues we see right now are because our mainboards built before
Vista was available for testing didn't didn't define these settings in the
BIOS correctly. In many cases you can update the BIOS (which can be a scary
thing - follow the instructions carefully and if in doubt, ask for
clarifcation).

Suggestions:
1. Check the computer or mainboard manufacturer's site to see if:
a. They have a BIOS update for the audio chipset configuration
b. They have a separate driver for Vista (or maybe XP if they don't have a
Vista driver)

2. Try Windows update (http://windowsupdate.microsoft.com). If the hardware
manufacturer (i.e., Realtek) has updated the driver you may be able to get it
there.

3. Go to your computer manufacturer's site and download the latest (Vista if
available) driver. You probably won't find the right one searching for
Realtek unless you're really careful. This is because the audio hardware
makers customize their drivers for the computer (or mainboard)
manufacturer's. For example, a mainboard may be used in multiple models, some
of which don't have front panel mic or headphone jacks, some that do, etc.

unquote

If you can't get the problem resolved, try contacting RealTek. Just some
thoughts.

--
freddy


"Ian" wrote:

> I think I posted this on the wrong board earlier, so apologies for that.
>
> I'm having a few problems with a fresh install of Windows Vista Ultimate. I
> have an ASRock ALive-SATA-GBLAN motherboard, that comes with Realtek HD
> Audio built in, but Vista seems to be having some problems using it.
>
> In the device manager, my card comes under "High Defintion Audio Controller",
> and Vista tells me that the device cannot start (code 10)
>
> I've tried downloading the latest soundcard drivers for Vista, from both
> ASRock and Realtek's website, but to no avail. I've even used the add
> hardware wizard manually, (adding the built in Realtek HD Audio drivers), but
> even though it adds another device to the device manager, it has the same
> error message (the device cannot start), and I still have no sound.
>
> I've even tried uninstalling one of the drivers just in case the two devices
> are clashing, but it's stll done nothing.
>
> I've also encountered a number of BSOD's while trying to run media centre.
> I'm presuming the two are somehow linked.
>
> Thanks in advance for all the replies.
>

Are there any --motherboard-- driver, or BIOS updates from ASRock?

If I were you, I would uninstall all Realtek and High Definition Audio
Controller entries in Device Manager (and if there is an option to remove driver
files in the confirmation delete dialog box, I would check it). Then I would go
to Control Panel > Programs and Features and uninstall the Realtek item there.
Then reboot, and let Windows reinstall the device.

Then I would reinstall the latest Realtek drivers (ver. 1.67) from here:
http://www.realtek.com.tw/downloads...0Audio%20Codecs

After one more reboot, see if the problem persists.

I have Realtek here (ASUS mobo) and have no problems.



"Ian" <Ian@discussions.microsoft.com> wrote in message
news:CA7E9ACB-15D2-46FC-828B-2C226911B4CF@microsoft.com...
>I think I posted this on the wrong board earlier, so apologies for that.
>
> I'm having a few problems with a fresh install of Windows Vista Ultimate. I
> have an ASRock ALive-SATA-GBLAN motherboard, that comes with Realtek HD
> Audio built in, but Vista seems to be having some problems using it.
>
> In the device manager, my card comes under "High Defintion Audio Controller",
> and Vista tells me that the device cannot start (code 10)
>
> I've tried downloading the latest soundcard drivers for Vista, from both
> ASRock and Realtek's website, but to no avail. I've even used the add
> hardware wizard manually, (adding the built in Realtek HD Audio drivers), but
> even though it adds another device to the device manager, it has the same
> error message (the device cannot start), and I still have no sound.
>
> I've even tried uninstalling one of the drivers just in case the two devices
> are clashing, but it's stll done nothing.
>
> I've also encountered a number of BSOD's while trying to run media centre.
> I'm presuming the two are somehow linked.
>
> Thanks in advance for all the replies.
>