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STOP uncorrectable hardware error

 
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Old 15-04-2007, 10:50 AM   #1
=?Utf-8?B?U3RldmUgQ2FtcGJlbGw=?=
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Default STOP uncorrectable hardware error


I have just bought a new PC.

I'm getting occasional (2 or 3 per day) STOP errors. The one I've just had
reported:

"uncorrectable hardware error" and gave a STOP error message:
"0x00000124 (0x00000000, 0x8533E610, 0xB2000000, 0x00000175)"

At that point I have been getting the speakers, well I can only describe it
as making spitting noises. Very impolite.

RAM has been thoroughly Memtested and seems fine.

The spec is:
Vista Ultimate
Core 2 Duo 6700 running at 3GHz
Asus P5B Deluxe mobo
Corsair 8500 Dominator RAM 2GB clocked at 900MHz
Gainward 8800GTS
Creative Xfi Music
Enermax Galaxy 850W PSU
WD Raptor 150GB System HDD
WD Caviar 500GB Data HDD

I really don't want this to have to go back to the genuinely helpful
supplier as I need it and would rather troubleshoot the problem myself.

Both the graphics and Creative drivers were downloaded by Windows update.
I have tried searching for these errors on aumha and MS but without success
(probably looking in the wrong place...)

Has anyone got any ideas? The Creative card? A driver thing, or bad hardware?

Thanks.
Steve

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Old 15-04-2007, 11:02 AM   #2
philo
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Posts: n/a
Default Re: STOP uncorrectable hardware error


"Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in message
news:38B88D99-32AC-419E-9C2E-9C127A8685B2@microsoft.com...
> I have just bought a new PC.
>
> I'm getting occasional (2 or 3 per day) STOP errors. The one I've just

had
> reported:
>
> "uncorrectable hardware error" and gave a STOP error message:
> "0x00000124 (0x00000000, 0x8533E610, 0xB2000000, 0x00000175)"
>
> At that point I have been getting the speakers, well I can only describe

it
> as making spitting noises. Very impolite.
>
> RAM has been thoroughly Memtested and seems fine.
>
> The spec is:
> Vista Ultimate
> Core 2 Duo 6700 running at 3GHz
> Asus P5B Deluxe mobo
> Corsair 8500 Dominator RAM 2GB clocked at 900MHz
> Gainward 8800GTS
> Creative Xfi Music
> Enermax Galaxy 850W PSU
> WD Raptor 150GB System HDD
> WD Caviar 500GB Data HDD
>
> I really don't want this to have to go back to the genuinely helpful
> supplier as I need it and would rather troubleshoot the problem myself.
>
> Both the graphics and Creative drivers were downloaded by Windows update.
> I have tried searching for these errors on aumha and MS but without

success
> (probably looking in the wrong place...)


>snip<


If the machine worked fine prior to those updates...uninstall them or
perform a system restore...

otherwise take it back for warranty repair before you ruin something and
void your warranty


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Old 15-04-2007, 11:38 AM   #3
Rick Rogers
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Posts: n/a
Default Re: STOP uncorrectable hardware error

Hi Steve,

A) Make sure you are using BIOS timing defaults and are not overclocking.

B) Remove non-essential hardware and see if the problem still occurs. If it
does, then you may have a faulty motherboard or power supply.

C) Make sure all drivers in use are current non-beta versions. Particularly
those for the motherboard, which may benefit from a BIOS update as well if
available.

D) Uninstall any applications that run in the background or during non-use
periods. Things like distributed computing programs (seti and the like) and
utility programs can often cause unforeseen issues.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in message
news:38B88D99-32AC-419E-9C2E-9C127A8685B2@microsoft.com...
>I have just bought a new PC.
>
> I'm getting occasional (2 or 3 per day) STOP errors. The one I've just
> had
> reported:
>
> "uncorrectable hardware error" and gave a STOP error message:
> "0x00000124 (0x00000000, 0x8533E610, 0xB2000000, 0x00000175)"
>
> At that point I have been getting the speakers, well I can only describe
> it
> as making spitting noises. Very impolite.
>
> RAM has been thoroughly Memtested and seems fine.
>
> The spec is:
> Vista Ultimate
> Core 2 Duo 6700 running at 3GHz
> Asus P5B Deluxe mobo
> Corsair 8500 Dominator RAM 2GB clocked at 900MHz
> Gainward 8800GTS
> Creative Xfi Music
> Enermax Galaxy 850W PSU
> WD Raptor 150GB System HDD
> WD Caviar 500GB Data HDD
>
> I really don't want this to have to go back to the genuinely helpful
> supplier as I need it and would rather troubleshoot the problem myself.
>
> Both the graphics and Creative drivers were downloaded by Windows update.
> I have tried searching for these errors on aumha and MS but without
> success
> (probably looking in the wrong place...)
>
> Has anyone got any ideas? The Creative card? A driver thing, or bad
> hardware?
>
> Thanks.
> Steve
>


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Old 15-04-2007, 12:53 PM   #4
John Barnes
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Posts: n/a
Default Re: STOP uncorrectable hardware error

Very sound advice.


"philo" <philo@privacy.net> wrote in message
news:OiYsg20fHHA.1216@TK2MSFTNGP03.phx.gbl...
>
> "Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in
> message
> news:38B88D99-32AC-419E-9C2E-9C127A8685B2@microsoft.com...
>> I have just bought a new PC.
>>
>> I'm getting occasional (2 or 3 per day) STOP errors. The one I've just

> had
>> reported:
>>
>> "uncorrectable hardware error" and gave a STOP error message:
>> "0x00000124 (0x00000000, 0x8533E610, 0xB2000000, 0x00000175)"
>>
>> At that point I have been getting the speakers, well I can only describe

> it
>> as making spitting noises. Very impolite.
>>
>> RAM has been thoroughly Memtested and seems fine.
>>
>> The spec is:
>> Vista Ultimate
>> Core 2 Duo 6700 running at 3GHz
>> Asus P5B Deluxe mobo
>> Corsair 8500 Dominator RAM 2GB clocked at 900MHz
>> Gainward 8800GTS
>> Creative Xfi Music
>> Enermax Galaxy 850W PSU
>> WD Raptor 150GB System HDD
>> WD Caviar 500GB Data HDD
>>
>> I really don't want this to have to go back to the genuinely helpful
>> supplier as I need it and would rather troubleshoot the problem myself.
>>
>> Both the graphics and Creative drivers were downloaded by Windows update.
>> I have tried searching for these errors on aumha and MS but without

> success
>> (probably looking in the wrong place...)

>
>>snip<

>
> If the machine worked fine prior to those updates...uninstall them or
> perform a system restore...
>
> otherwise take it back for warranty repair before you ruin something and
> void your warranty
>
>


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Old 15-04-2007, 02:14 PM   #5
Richard Urban
Guest
 
Posts: n/a
Default Re: STOP uncorrectable hardware error

Stop over clocking your RAM. It's initial spec is DDR 800, so run it at
that. See what happens.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in message
news:38B88D99-32AC-419E-9C2E-9C127A8685B2@microsoft.com...
>I have just bought a new PC.
>
> I'm getting occasional (2 or 3 per day) STOP errors. The one I've just
> had
> reported:
>
> "uncorrectable hardware error" and gave a STOP error message:
> "0x00000124 (0x00000000, 0x8533E610, 0xB2000000, 0x00000175)"
>
> At that point I have been getting the speakers, well I can only describe
> it
> as making spitting noises. Very impolite.
>
> RAM has been thoroughly Memtested and seems fine.
>
> The spec is:
> Vista Ultimate
> Core 2 Duo 6700 running at 3GHz
> Asus P5B Deluxe mobo
> Corsair 8500 Dominator RAM 2GB clocked at 900MHz
> Gainward 8800GTS
> Creative Xfi Music
> Enermax Galaxy 850W PSU
> WD Raptor 150GB System HDD
> WD Caviar 500GB Data HDD
>
> I really don't want this to have to go back to the genuinely helpful
> supplier as I need it and would rather troubleshoot the problem myself.
>
> Both the graphics and Creative drivers were downloaded by Windows update.
> I have tried searching for these errors on aumha and MS but without
> success
> (probably looking in the wrong place...)
>
> Has anyone got any ideas? The Creative card? A driver thing, or bad
> hardware?
>
> Thanks.
> Steve
>


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Old 15-04-2007, 02:31 PM   #6
Kerry Brown
Guest
 
Posts: n/a
Default Re: STOP uncorrectable hardware error

"Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in message
news:38B88D99-32AC-419E-9C2E-9C127A8685B2@microsoft.com...
>I have just bought a new PC.
>
> I'm getting occasional (2 or 3 per day) STOP errors. The one I've just
> had
> reported:
>
> "uncorrectable hardware error" and gave a STOP error message:
> "0x00000124 (0x00000000, 0x8533E610, 0xB2000000, 0x00000175)"
>
> At that point I have been getting the speakers, well I can only describe
> it
> as making spitting noises. Very impolite.
>
> RAM has been thoroughly Memtested and seems fine.
>
> The spec is:
> Vista Ultimate
> Core 2 Duo 6700 running at 3GHz
> Asus P5B Deluxe mobo
> Corsair 8500 Dominator RAM 2GB clocked at 900MHz
> Gainward 8800GTS
> Creative Xfi Music
> Enermax Galaxy 850W PSU
> WD Raptor 150GB System HDD
> WD Caviar 500GB Data HDD
>
> I really don't want this to have to go back to the genuinely helpful
> supplier as I need it and would rather troubleshoot the problem myself.
>
> Both the graphics and Creative drivers were downloaded by Windows update.
> I have tried searching for these errors on aumha and MS but without
> success
> (probably looking in the wrong place...)
>
> Has anyone got any ideas? The Creative card? A driver thing, or bad
> hardware?
>



That's very funny. Try running the CPU and RAM at there rated speeds. Are
you overclocking the GPU as well?

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca


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Old 15-04-2007, 02:42 PM   #7
Richard Urban
Guest
 
Posts: n/a
Default Re: STOP uncorrectable hardware error

I find it hilarious when people over clock their system and then complain
when they have problems?

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"Kerry Brown" <kerry@kdbNOSPAMsys-tems.c*a*m> wrote in message
news:e2yw8q2fHHA.4780@TK2MSFTNGP03.phx.gbl...
> "Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in
> message news:38B88D99-32AC-419E-9C2E-9C127A8685B2@microsoft.com...
>>I have just bought a new PC.
>>
>> I'm getting occasional (2 or 3 per day) STOP errors. The one I've just
>> had
>> reported:
>>
>> "uncorrectable hardware error" and gave a STOP error message:
>> "0x00000124 (0x00000000, 0x8533E610, 0xB2000000, 0x00000175)"
>>
>> At that point I have been getting the speakers, well I can only describe
>> it
>> as making spitting noises. Very impolite.
>>
>> RAM has been thoroughly Memtested and seems fine.
>>
>> The spec is:
>> Vista Ultimate
>> Core 2 Duo 6700 running at 3GHz
>> Asus P5B Deluxe mobo
>> Corsair 8500 Dominator RAM 2GB clocked at 900MHz
>> Gainward 8800GTS
>> Creative Xfi Music
>> Enermax Galaxy 850W PSU
>> WD Raptor 150GB System HDD
>> WD Caviar 500GB Data HDD
>>
>> I really don't want this to have to go back to the genuinely helpful
>> supplier as I need it and would rather troubleshoot the problem myself.
>>
>> Both the graphics and Creative drivers were downloaded by Windows update.
>> I have tried searching for these errors on aumha and MS but without
>> success
>> (probably looking in the wrong place...)
>>
>> Has anyone got any ideas? The Creative card? A driver thing, or bad
>> hardware?
>>

>
>
> That's very funny. Try running the CPU and RAM at there rated speeds. Are
> you overclocking the GPU as well?
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>


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Old 15-04-2007, 04:01 PM   #8
Joe Guidera
Guest
 
Posts: n/a
Default Re: STOP uncorrectable hardware error

Hmm, the reference I see to that hardware induced error references a
sigmatel audio chipset.

http://www.community.windowsreinsta...p?showtopic=236

Also, as another posted suggested, reset your BIOS to it's factory defaults
and don't overclock anything until you get a handle on the problem.

Joe

"Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in message
news:38B88D99-32AC-419E-9C2E-9C127A8685B2@microsoft.com...
>I have just bought a new PC.
>
> I'm getting occasional (2 or 3 per day) STOP errors. The one I've just
> had
> reported:
>
> "uncorrectable hardware error" and gave a STOP error message:
> "0x00000124 (0x00000000, 0x8533E610, 0xB2000000, 0x00000175)"
>
> At that point I have been getting the speakers, well I can only describe
> it
> as making spitting noises. Very impolite.
>
> RAM has been thoroughly Memtested and seems fine.
>
> The spec is:
> Vista Ultimate
> Core 2 Duo 6700 running at 3GHz
> Asus P5B Deluxe mobo
> Corsair 8500 Dominator RAM 2GB clocked at 900MHz
> Gainward 8800GTS
> Creative Xfi Music
> Enermax Galaxy 850W PSU
> WD Raptor 150GB System HDD
> WD Caviar 500GB Data HDD
>
> I really don't want this to have to go back to the genuinely helpful
> supplier as I need it and would rather troubleshoot the problem myself.
>
> Both the graphics and Creative drivers were downloaded by Windows update.
> I have tried searching for these errors on aumha and MS but without
> success
> (probably looking in the wrong place...)
>
> Has anyone got any ideas? The Creative card? A driver thing, or bad
> hardware?
>
> Thanks.
> Steve
>

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Old 16-04-2007, 01:22 AM   #9
DevilsPGD
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Posts: n/a
Default Re: STOP uncorrectable hardware error

In message <uYEO0w2fHHA.2432@TK2MSFTNGP03.phx.gbl> "Richard Urban"
<richardurbanREMOVETHIS@hotmail.com> wrote:

>I find it hilarious when people over clock their system and then complain
>when they have problems?


Is that a question? Honestly, I don't know if you find it hilarious or
not. I find it amusing, but not hilarious, myself.

--
I'd give my right arm to be ambidextrous.
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Old 18-04-2007, 09:34 PM   #10
=?Utf-8?B?U3RldmUgQ2FtcGJlbGw=?=
Guest
 
Posts: n/a
Default Re: STOP uncorrectable hardware error

....sorry, I forgot, many thanks to those who offered advice. Much appreciated.

Steve

"Joe Guidera" wrote:

> Hmm, the reference I see to that hardware induced error references a
> sigmatel audio chipset.
>
> http://www.community.windowsreinsta...p?showtopic=236
>
> Also, as another posted suggested, reset your BIOS to it's factory defaults
> and don't overclock anything until you get a handle on the problem.
>
> Joe
>
> "Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in message
> news:38B88D99-32AC-419E-9C2E-9C127A8685B2@microsoft.com...
> >I have just bought a new PC.
> >
> > I'm getting occasional (2 or 3 per day) STOP errors. The one I've just
> > had
> > reported:
> >
> > "uncorrectable hardware error" and gave a STOP error message:
> > "0x00000124 (0x00000000, 0x8533E610, 0xB2000000, 0x00000175)"
> >
> > At that point I have been getting the speakers, well I can only describe
> > it
> > as making spitting noises. Very impolite.
> >
> > RAM has been thoroughly Memtested and seems fine.
> >
> > The spec is:
> > Vista Ultimate
> > Core 2 Duo 6700 running at 3GHz
> > Asus P5B Deluxe mobo
> > Corsair 8500 Dominator RAM 2GB clocked at 900MHz
> > Gainward 8800GTS
> > Creative Xfi Music
> > Enermax Galaxy 850W PSU
> > WD Raptor 150GB System HDD
> > WD Caviar 500GB Data HDD
> >
> > I really don't want this to have to go back to the genuinely helpful
> > supplier as I need it and would rather troubleshoot the problem myself.
> >
> > Both the graphics and Creative drivers were downloaded by Windows update.
> > I have tried searching for these errors on aumha and MS but without
> > success
> > (probably looking in the wrong place...)
> >
> > Has anyone got any ideas? The Creative card? A driver thing, or bad
> > hardware?
> >
> > Thanks.
> > Steve
> >

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