Unknown Error Occurred

I am trying to delete mail from my delete folder especially mail I did not
open.
I try to delete an the window pane shows that the email couldn't open
becasue I might have low memory. Imposible becasue this is a 2 weeek old
laptop.
I try to delete and it also says UNKNOWN ERROR OCCURED.
Help.

I have the same problem on a brand new dell desktop. I got instructions on
removing it, which I do not understand. They tell me to close windows mail
and move the contents to the message store directory to another directory ant
this will start it up fresh. The problem is I do not understand what that
requires.

If you understand the instructions, please help


"Noreen" wrote:

> I am trying to delete mail from my delete folder especially mail I did not
> open.
> I try to delete an the window pane shows that the email couldn't open
> becasue I might have low memory. Imposible becasue this is a 2 weeek old
> laptop.
> I try to delete and it also says UNKNOWN ERROR OCCURED.
> Help.

I strongly suggest that you download another email program
and use it until such time as Microsoft comes out with a fix for
Windows Mail.
You can download the Thunderbird email program here:
http://www.mozilla.com/en-US/thunderbird/

Gary VanderMolen

"phorvitz@comcast.net" <phorvitz@comcast.net@discussions.microsoft.com> wrote in message
news:46EF75BA-8844-49CC-ABAB-01B6B6FBBF14@microsoft.com...
>I have the same problem on a brand new dell desktop. I got instructions on
> removing it, which I do not understand. They tell me to close windows mail
> and move the contents to the message store directory to another directory ant
> this will start it up fresh. The problem is I do not understand what that
> requires.
>
> If you understand the instructions, please help
>
>
> "Noreen" wrote:
>
>> I am trying to delete mail from my delete folder especially mail I did not
>> open.
>> I try to delete an the window pane shows that the email couldn't open
>> becasue I might have low memory. Imposible becasue this is a 2 weeek old
>> laptop.
>> I try to delete and it also says UNKNOWN ERROR OCCURED.
>> Help.

First try compacting and repairing the database with my WMUtil program
(www.oehlep.com/WMUtil/).

If that doesn't work then, go to Tools | Options | Advanced | Maintenance |
Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory. Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can use File | Import | Messages and choose WinMail format and
point to the directory to which you moved the files.

steve

"phorvitz@comcast.net" <phorvitz@comcast.net@discussions.microsoft.com>
wrote in message news:46EF75BA-8844-49CC-ABAB-01B6B6FBBF14@microsoft.com...
>I have the same problem on a brand new dell desktop. I got instructions on
> removing it, which I do not understand. They tell me to close windows mail
> and move the contents to the message store directory to another directory
> ant
> this will start it up fresh. The problem is I do not understand what that
> requires.
>
> If you understand the instructions, please help
>
>
> "Noreen" wrote:
>
>> I am trying to delete mail from my delete folder especially mail I did
>> not
>> open.
>> I try to delete an the window pane shows that the email couldn't open
>> becasue I might have low memory. Imposible becasue this is a 2 weeek old
>> laptop.
>> I try to delete and it also says UNKNOWN ERROR OCCURED.
>> Help.

Windows Mail is FULL of bugs. it is absurd they would release something with
so many bugs.

I have about 300 messages in my deleted folders and when I tell it to empty
the trash (permanetly delete items) it will NOT delete the messages no matter
what i do I cnanot empty the trash folder.

What happens when IE or windows mail is corrupt and needs t either be
repaired or re-installed??? Where on earth can I simply re-install the
program?

In "Windows ME" you could easily do this but some some incredibly idiotic
reason they decided to not have this available for xp or vista.