PC Review Forums Software Windows Vista & Applications BSOD & random restarts?

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Old 01-04-2007, 04:04 PM   #1
gduvl
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Default BSOD & random restarts?

I have re-installed Vista Ultimate a few times but the problem remains. BSOD at least 3 times a day with no pattern! Tried safe mode, disabling drivers etc. All updates installed. Virus/Spyware checked etc. Windows Memory Diagnostic checked ok. Please see attachment and suggest any ideas. Many thanks.
Ian.
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Old 01-04-2007, 04:26 PM   #2
muckshifter
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I'll need to know more info on what the hardware is you have.


That stop error is primarily to do with a hardware problem, but not restricted to it. Despite what any memory diagnostic program may say, Vista is very particular to any faults in memory modules.

Quote:
If the problem is associated with Win32k.sys, the source of the error might be a third-party remote control program
... http://msdn2.microsoft.com/en-gb/library/ms794023.aspx


welcome to the forums.


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Old 01-04-2007, 05:58 PM   #3
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Thanks for your help muckshifter.

Hardware:
DFI INFINITY NF4 motherboard (onboard sound Realtek AC'97 audio)
AMD Athlon 64 X2 Dual Core 4800+ (2.40 Ghz)
Seagate Barracuda 7200.9 500GB
Seagate Barracuda 7200.7 160GB
2046 RAM
Vista Ultimate 32-bit
NVIDIA geForce 7800 GTX graphics card
HP Photosmart D7360 printer
Epson perfection 1240U scanner
IIyama Prolite E511s monitor
Belkin G+ MIMO modem/router
Lacie 250GB USB 2.0 external hard drive
LG DVD±RW burner, GSA-H10NRBB, 16x, Dual, RAM 12X
SONY DVD-ROM DDU1612

All as required, have the latest vista drivers and run fine.

Many thanks.

Ian
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Old 01-04-2007, 06:17 PM   #4
muckshifter
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Nice spec ...


I would suggest, as you probably have two sticks of ram, to remove one stick & try again ... what make of ram, do you know ?

Repeat with the other stick if the PC random reboots.

If the PC BSOD still persists, I would still not rule out bad ram, but try disconnect all non essential peripherals, including DVD drives and second HD

There is a problem with Realtek, on-board devices & Vista, though it's a slim chance of it causing a BSOD, you never can rule out anything in diagnosing the problem.

With that in mind, I would also disable, via the BIOS, any on-board non essential devices such as the games port.

You will need to do these one at a time to try to pinpoint the cause.


Good luck ... let us know.

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