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Re: Browser stops working but Internet still connected

 
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Old 31-03-2007, 07:44 PM   #1
Dshai
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Default Re: Browser stops working but Internet still connected


Just for the sake of clarification, when this occurs it's both machines that
have no internet (read that browsing) capabilities? When one gets it back
the other does as well?

--

Dshai

Life is only limited by those living it...

"DP" <nospam@nospam.com> wrote in message
news:u5maO$ycHHA.5044@TK2MSFTNGP05.phx.gbl...
> I'm having this problem on a Vista 64 bit machine, but it also happens on
> a machine using plain old 32-bit XP (though the processor is a single
> core, AMD 64-bit).
>
> I sometimes have problems connecting to websites using the browser. But at
> the same time, I can still check email and participate in NGs (as I am
> now). I can download data from financial institutions using Quicken.
> Instant messenger programs work.
>
> So, while the browser has trouble connecting, the Internet connection is
> obviously still there and working because these other programs show that
> to be the case. I tried installing the Opera browser, and it can't connect
> either during these periods either. So it's not just an IE problem.
>
> Both the Vista 64 and the XP 32 machines go through the same DSL modem.
> The Vista machine is connected wirelessly to the DSL modem.
>
> Both are using IE7. The Vista machine is using the version that came on
> the Vista Ultimate 64-bit OEM disk. The 32-bit machine is using a version
> I downloaded several months earlier.
>
> While I was in the process of writing this, a box popped up in the corner
> of my screen telling me that Avast AV has been updated. Usually that box
> pops up at bootup. But just now the machine had been on for several
> minutes when it popped up. Once that happened, I figured whatever had been
> the problem had ended, so I fired up Opera and it connected. (Before
> anyone says the problem was caused by the AV update, I can assure you
> that's not the case. The problem happens on two machines and I have that
> AV only loaded on one. I've also had the AV update on bootup, but then
> have this connectivity problem show up later.)
>
> Two more things:
>
> 1) When this problem happens, if I put my cursor over the internet
> connection icon in the system tray (on the Vista machine), it will show
> the connection and say "local access only." When I'm not having problems
> with the browser, it will show "Local and Internet."
>
> 2) When this problem occurs, I usually can still access my company's email
> website. I'm not sure, but I assume my company's email server is in the
> same city as my home, which is why I can access it. But I can't access any
> other internet sites.
>
> So, I guess my questions are:
>
> 1) What is "local access only"? Is it a problem with my ISP? With my DSL
> modem?
>
> 2) And why, when in "local access" mode, can I still get stuff from
> non-local sources while using Windows Mail, Quicken and instant messenger?
>
>



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Old 01-04-2007, 01:43 AM   #2
DP
Guest
 
Posts: n/a
Default Re: Browser stops working but Internet still connected


Yes, that is correct, Dshai. Which is why I think the problem must be from
the DSL modem outward.


"Dshai" <dshai@indy.rr.com> wrote in message
news:%23DQnnS8cHHA.4684@TK2MSFTNGP06.phx.gbl...
> Just for the sake of clarification, when this occurs it's both machines
> that have no internet (read that browsing) capabilities? When one gets it
> back the other does as well?
>
> --
>
> Dshai
>
> Life is only limited by those living it...
>
> "DP" <nospam@nospam.com> wrote in message
> news:u5maO$ycHHA.5044@TK2MSFTNGP05.phx.gbl...
>> I'm having this problem on a Vista 64 bit machine, but it also happens on
>> a machine using plain old 32-bit XP (though the processor is a single
>> core, AMD 64-bit).
>>
>> I sometimes have problems connecting to websites using the browser. But
>> at the same time, I can still check email and participate in NGs (as I am
>> now). I can download data from financial institutions using Quicken.
>> Instant messenger programs work.
>>
>> So, while the browser has trouble connecting, the Internet connection is
>> obviously still there and working because these other programs show that
>> to be the case. I tried installing the Opera browser, and it can't
>> connect either during these periods either. So it's not just an IE
>> problem.
>>
>> Both the Vista 64 and the XP 32 machines go through the same DSL modem.
>> The Vista machine is connected wirelessly to the DSL modem.
>>
>> Both are using IE7. The Vista machine is using the version that came on
>> the Vista Ultimate 64-bit OEM disk. The 32-bit machine is using a version
>> I downloaded several months earlier.
>>
>> While I was in the process of writing this, a box popped up in the corner
>> of my screen telling me that Avast AV has been updated. Usually that box
>> pops up at bootup. But just now the machine had been on for several
>> minutes when it popped up. Once that happened, I figured whatever had
>> been the problem had ended, so I fired up Opera and it connected. (Before
>> anyone says the problem was caused by the AV update, I can assure you
>> that's not the case. The problem happens on two machines and I have that
>> AV only loaded on one. I've also had the AV update on bootup, but then
>> have this connectivity problem show up later.)
>>
>> Two more things:
>>
>> 1) When this problem happens, if I put my cursor over the internet
>> connection icon in the system tray (on the Vista machine), it will show
>> the connection and say "local access only." When I'm not having problems
>> with the browser, it will show "Local and Internet."
>>
>> 2) When this problem occurs, I usually can still access my company's
>> email website. I'm not sure, but I assume my company's email server is in
>> the same city as my home, which is why I can access it. But I can't
>> access any other internet sites.
>>
>> So, I guess my questions are:
>>
>> 1) What is "local access only"? Is it a problem with my ISP? With my DSL
>> modem?
>>
>> 2) And why, when in "local access" mode, can I still get stuff from
>> non-local sources while using Windows Mail, Quicken and instant
>> messenger?
>>
>>

>
>


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Old 01-04-2007, 09:42 PM   #3
=?Utf-8?B?Q2FybG9z?=
Guest
 
Posts: n/a
Default Re: Browser stops working but Internet still connected

DP:
Sorry for jumping in rather late.
How about trying to set the MTU default value from 1492 to a lower one?
That once worked for me on another OS.
Don't know how it is done in Vista (the MTU value change).
Carlos

"DP" wrote:

>
> Yes, that is correct, Dshai. Which is why I think the problem must be from
> the DSL modem outward.
>
>
> "Dshai" <dshai@indy.rr.com> wrote in message
> news:%23DQnnS8cHHA.4684@TK2MSFTNGP06.phx.gbl...
> > Just for the sake of clarification, when this occurs it's both machines
> > that have no internet (read that browsing) capabilities? When one gets it
> > back the other does as well?
> >
> > --
> >
> > Dshai
> >
> > Life is only limited by those living it...
> >
> > "DP" <nospam@nospam.com> wrote in message
> > news:u5maO$ycHHA.5044@TK2MSFTNGP05.phx.gbl...
> >> I'm having this problem on a Vista 64 bit machine, but it also happens on
> >> a machine using plain old 32-bit XP (though the processor is a single
> >> core, AMD 64-bit).
> >>
> >> I sometimes have problems connecting to websites using the browser. But
> >> at the same time, I can still check email and participate in NGs (as I am
> >> now). I can download data from financial institutions using Quicken.
> >> Instant messenger programs work.
> >>
> >> So, while the browser has trouble connecting, the Internet connection is
> >> obviously still there and working because these other programs show that
> >> to be the case. I tried installing the Opera browser, and it can't
> >> connect either during these periods either. So it's not just an IE
> >> problem.
> >>
> >> Both the Vista 64 and the XP 32 machines go through the same DSL modem.
> >> The Vista machine is connected wirelessly to the DSL modem.
> >>
> >> Both are using IE7. The Vista machine is using the version that came on
> >> the Vista Ultimate 64-bit OEM disk. The 32-bit machine is using a version
> >> I downloaded several months earlier.
> >>
> >> While I was in the process of writing this, a box popped up in the corner
> >> of my screen telling me that Avast AV has been updated. Usually that box
> >> pops up at bootup. But just now the machine had been on for several
> >> minutes when it popped up. Once that happened, I figured whatever had
> >> been the problem had ended, so I fired up Opera and it connected. (Before
> >> anyone says the problem was caused by the AV update, I can assure you
> >> that's not the case. The problem happens on two machines and I have that
> >> AV only loaded on one. I've also had the AV update on bootup, but then
> >> have this connectivity problem show up later.)
> >>
> >> Two more things:
> >>
> >> 1) When this problem happens, if I put my cursor over the internet
> >> connection icon in the system tray (on the Vista machine), it will show
> >> the connection and say "local access only." When I'm not having problems
> >> with the browser, it will show "Local and Internet."
> >>
> >> 2) When this problem occurs, I usually can still access my company's
> >> email website. I'm not sure, but I assume my company's email server is in
> >> the same city as my home, which is why I can access it. But I can't
> >> access any other internet sites.
> >>
> >> So, I guess my questions are:
> >>
> >> 1) What is "local access only"? Is it a problem with my ISP? With my DSL
> >> modem?
> >>
> >> 2) And why, when in "local access" mode, can I still get stuff from
> >> non-local sources while using Windows Mail, Quicken and instant
> >> messenger?
> >>
> >>

> >
> >

>
>

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Old 02-04-2007, 03:34 AM   #4
Dshai
Guest
 
Posts: n/a
Default Re: Browser stops working but Internet still connected

I would have to agree, actually sounds suspiciously like a DNS issue, a
strange one though, I've had problems in the past where a DNS server (kinda
redundant there) has gone down and I couldn't browse but some IM's and email
still worked.

--
Dshai

Life is limited only by those living it...
"DP" <nospam@nospam.com> wrote in message
news:%23Qo7$a$cHHA.4388@TK2MSFTNGP05.phx.gbl...
>
> Yes, that is correct, Dshai. Which is why I think the problem must be
> from the DSL modem outward.
>
>
> "Dshai" <dshai@indy.rr.com> wrote in message
> news:%23DQnnS8cHHA.4684@TK2MSFTNGP06.phx.gbl...
>> Just for the sake of clarification, when this occurs it's both machines
>> that have no internet (read that browsing) capabilities? When one gets it
>> back the other does as well?
>>
>> --
>>
>> Dshai
>>
>> Life is only limited by those living it...
>>
>> "DP" <nospam@nospam.com> wrote in message
>> news:u5maO$ycHHA.5044@TK2MSFTNGP05.phx.gbl...
>>> I'm having this problem on a Vista 64 bit machine, but it also happens
>>> on a machine using plain old 32-bit XP (though the processor is a single
>>> core, AMD 64-bit).
>>>
>>> I sometimes have problems connecting to websites using the browser. But
>>> at the same time, I can still check email and participate in NGs (as I
>>> am now). I can download data from financial institutions using Quicken.
>>> Instant messenger programs work.
>>>
>>> So, while the browser has trouble connecting, the Internet connection is
>>> obviously still there and working because these other programs show that
>>> to be the case. I tried installing the Opera browser, and it can't
>>> connect either during these periods either. So it's not just an IE
>>> problem.
>>>
>>> Both the Vista 64 and the XP 32 machines go through the same DSL modem.
>>> The Vista machine is connected wirelessly to the DSL modem.
>>>
>>> Both are using IE7. The Vista machine is using the version that came on
>>> the Vista Ultimate 64-bit OEM disk. The 32-bit machine is using a
>>> version I downloaded several months earlier.
>>>
>>> While I was in the process of writing this, a box popped up in the
>>> corner of my screen telling me that Avast AV has been updated. Usually
>>> that box pops up at bootup. But just now the machine had been on for
>>> several minutes when it popped up. Once that happened, I figured
>>> whatever had been the problem had ended, so I fired up Opera and it
>>> connected. (Before anyone says the problem was caused by the AV update,
>>> I can assure you that's not the case. The problem happens on two
>>> machines and I have that AV only loaded on one. I've also had the AV
>>> update on bootup, but then have this connectivity problem show up
>>> later.)
>>>
>>> Two more things:
>>>
>>> 1) When this problem happens, if I put my cursor over the internet
>>> connection icon in the system tray (on the Vista machine), it will show
>>> the connection and say "local access only." When I'm not having problems
>>> with the browser, it will show "Local and Internet."
>>>
>>> 2) When this problem occurs, I usually can still access my company's
>>> email website. I'm not sure, but I assume my company's email server is
>>> in the same city as my home, which is why I can access it. But I can't
>>> access any other internet sites.
>>>
>>> So, I guess my questions are:
>>>
>>> 1) What is "local access only"? Is it a problem with my ISP? With my DSL
>>> modem?
>>>
>>> 2) And why, when in "local access" mode, can I still get stuff from
>>> non-local sources while using Windows Mail, Quicken and instant
>>> messenger?
>>>
>>>

>>
>>

>



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