Re: Print problem using windows photo gallery

Hi Dan,

I was able to reproduce your issue on Vista RC1 with the dj450. The problem
does seem to be unique to this device, other USB printers I tried worked
fine. I'll have a developer look into it. I'm assuming that you meant a PNG
file, not a PDF though. I was able to reproduce the problem with a PNG file.
Printing from Mspaint and Adobe Photoshop worked fine, but not from Windows
Photo Gallery. I'll post again when I know more information. Thank you for
your patience.

Tom Aaron
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
"danbrown" <danbrown.2dilko@no-mx.vista64.net> wrote in message
news:danbrown.2dilko@no-mx.vista64.net...
>
> I wanted to see if my HP 450 series printer would work with Pre RC1
> build. I saw that it had drivers so I let it install. If I open a PDF
> file and print it works fine and if I print from paint it works but if
> I print from Windows Photo Gallery it prints 5 or 6 dots and thats all.
>
> I will Install my EPSON printer which worked in public build and see if
> I have the same problem but thought I throw this problem out to see if
> anyone had the same problem
>
>
> --
> danbrown
> ------------------------------------------------------------------------
> danbrown's Profile: http://vista64.net/forums/member.php?userid=5
> View this thread: http://vista64.net/forums/showthread.php?t=14978
>

Just an update on this. The problem has been discovered and it affects
multiple HP drivers printing via Photo Gallery. A fix will be checked in
soon.

Tom Aaron
--
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
"Tom Aaron [MSFT]" <taaron@online.microsoft.com> wrote in message
news:O6SUnjs0GHA.4748@TK2MSFTNGP04.phx.gbl...
> Hi Dan,
>
> I was able to reproduce your issue on Vista RC1 with the dj450. The
> problem does seem to be unique to this device, other USB printers I tried
> worked fine. I'll have a developer look into it. I'm assuming that you
> meant a PNG file, not a PDF though. I was able to reproduce the problem
> with a PNG file. Printing from Mspaint and Adobe Photoshop worked fine,
> but not from Windows Photo Gallery. I'll post again when I know more
> information. Thank you for your patience.
>
> Tom Aaron
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> "danbrown" <danbrown.2dilko@no-mx.vista64.net> wrote in message
> news:danbrown.2dilko@no-mx.vista64.net...
>>
>> I wanted to see if my HP 450 series printer would work with Pre RC1
>> build. I saw that it had drivers so I let it install. If I open a PDF
>> file and print it works fine and if I print from paint it works but if
>> I print from Windows Photo Gallery it prints 5 or 6 dots and thats all.
>>
>> I will Install my EPSON printer which worked in public build and see if
>> I have the same problem but thought I throw this problem out to see if
>> anyone had the same problem
>>
>>
>> --
>> danbrown
>> ------------------------------------------------------------------------
>> danbrown's Profile: http://vista64.net/forums/member.php?userid=5
>> View this thread: http://vista64.net/forums/showthread.php?t=14978
>>
>

Final update. This has been fixed in latest builds. I verified with a Hp
dj450 this morning.

--
Tom Aaron
------------------------
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

"Tom Aaron [MSFT]" <taaron@online.microsoft.com> wrote in message
news:OhiAyj22GHA.3944@TK2MSFTNGP04.phx.gbl...
> Just an update on this. The problem has been discovered and it affects
> multiple HP drivers printing via Photo Gallery. A fix will be checked in
> soon.
>
> Tom Aaron
> --
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> "Tom Aaron [MSFT]" <taaron@online.microsoft.com> wrote in message
> news:O6SUnjs0GHA.4748@TK2MSFTNGP04.phx.gbl...
>> Hi Dan,
>>
>> I was able to reproduce your issue on Vista RC1 with the dj450. The
>> problem does seem to be unique to this device, other USB printers I tried
>> worked fine. I'll have a developer look into it. I'm assuming that you
>> meant a PNG file, not a PDF though. I was able to reproduce the problem
>> with a PNG file. Printing from Mspaint and Adobe Photoshop worked fine,
>> but not from Windows Photo Gallery. I'll post again when I know more
>> information. Thank you for your patience.
>>
>> Tom Aaron
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> "danbrown" <danbrown.2dilko@no-mx.vista64.net> wrote in message
>> news:danbrown.2dilko@no-mx.vista64.net...
>>>
>>> I wanted to see if my HP 450 series printer would work with Pre RC1
>>> build. I saw that it had drivers so I let it install. If I open a PDF
>>> file and print it works fine and if I print from paint it works but if
>>> I print from Windows Photo Gallery it prints 5 or 6 dots and thats all.
>>>
>>> I will Install my EPSON printer which worked in public build and see if
>>> I have the same problem but thought I throw this problem out to see if
>>> anyone had the same problem
>>>
>>>
>>> --
>>> danbrown
>>> ------------------------------------------------------------------------
>>> danbrown's Profile: http://vista64.net/forums/member.php?userid=5
>>> View this thread: http://vista64.net/forums/showthread.php?t=14978
>>>
>>
>