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hp 2020 shared on SBS - can't 'connect'
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Windows Vista Print / Fax / Scan
hp 2020 shared on SBS - can't 'connect'
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hp 2020 shared on SBS - can't 'connect' |
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#1 |
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I've got Vista up and running and it looks great. However, I can't seem to
print to my shared HP 2020 printer which is located on my Windows 2003 Small Business Server. I'm a member of the domain, logged in with a domain account, and the workstation is a member as a computer account. I can both see and read/write to shared folders on this server, and I can see the printer in the active directory when I drill down to find it. (The printer works fine for all my other machines on the network). I can print to an HP deskjet that is shared on another XP workstation. When attempting to connect I get the following message: "Connecting to HP LaserJet 2420 PCL 6 on mdsbs.mxdesign.local" Followed by the error message: "Windows cannot connect to the printer. Either the printer name was typed incorrectly, or the specified printer has lost its connection to the server" I also tried this logged in as Administrator. Still no cigar. So, what's shakin? |
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#2 |
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Guest
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This is a bug in the HP driver file HPBMINI.DLL. The version of this file
needs to be 16 or greater. Basically the driver does a version check on installation and fails because Vista is version 6. HP is well aware of the problem but I do not know whether they are updating this file in their driver downloads. Confirm the printer uses this file, then look at the properties of the file to determine the version ( in \windows\system32\spool\drivers\w32x86\3\hpbmini.dll). If you installed the driver from CD, check the HP website for an updated driver. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "CowboyBob" <lkeyes@together.net> wrote in message news:2317F0D7-ED3C-4361-9183-0D98E1A798B9@microsoft.com... > I've got Vista up and running and it looks great. However, I can't seem to > print to my shared HP 2020 printer which is located on my Windows 2003 > Small > Business Server. I'm a member of the domain, logged in with a domain > account, and the workstation is a member as a computer account. I can > both > see and read/write to shared folders on this server, and I can see the > printer in the active directory when I drill down to find it. (The > printer > works fine for all my other machines on the network). > > I can print to an HP deskjet that is shared on another XP workstation. > > When attempting to connect I get the following message: > "Connecting to HP LaserJet 2420 PCL 6 on mdsbs.mxdesign.local" > > Followed by the error message: > "Windows cannot connect to the printer. Either the printer name was typed > incorrectly, or the specified printer has lost its connection to the > server" > > I also tried this logged in as Administrator. Still no cigar. > > So, what's shakin? > |
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