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Assigning local static IP in Vista disables Internet Access

 
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Old 10-02-2007, 02:04 PM   #1
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Default Assigning local static IP in Vista disables Internet Access


in order to Remote to my Vista Machine I have to configure the router to
point to my vista machine (open the port for remote desktop). That's not the
problem.

The problem is when I try to assign a local static IP to my vista machine I
loose internet connectivity. This works on every other XP system.

Any suggestions would be greatly appreciated.
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Old 10-02-2007, 08:12 PM   #2
Steve Winograd [MVP]
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Default Re: Assigning local static IP in Vista disables Internet Access

In article <3A271CC7-B374-4BBF-95C8-17646BF67478@microsoft.com>, AP123
<AP123@discussions.microsoft.com> wrote:
>in order to Remote to my Vista Machine I have to configure the router to
>point to my vista machine (open the port for remote desktop). That's not the
>problem.
>
>The problem is when I try to assign a local static IP to my vista machine I
>loose internet connectivity. This works on every other XP system.
>
>Any suggestions would be greatly appreciated.


Did you assign the Vista machine proper values for IP address, subnet
mask, default gateway, and DNS server? That should be all that's
needed.

Can the Vista machine ping the router? Can it ping an Internet site
by IP address? Can it ping an Internet site by name?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
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Old 11-02-2007, 02:18 AM   #3
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Default Re: Assigning local static IP in Vista disables Internet Access

Hi Steve,
Answers to your questions are below.
thank you,
Adam

Did you assign the Vista machine proper values for IP address, subnet
mask, default gateway, and DNS server? YES
Can the Vista machine ping the router? YES
Can it ping an Internet site by IP address? YES
Can it ping an Internet site by name? NO

"Steve Winograd [MVP]" wrote:

> In article <3A271CC7-B374-4BBF-95C8-17646BF67478@microsoft.com>, AP123
> <AP123@discussions.microsoft.com> wrote:
> >in order to Remote to my Vista Machine I have to configure the router to
> >point to my vista machine (open the port for remote desktop). That's not the
> >problem.
> >
> >The problem is when I try to assign a local static IP to my vista machine I
> >loose internet connectivity. This works on every other XP system.
> >
> >Any suggestions would be greatly appreciated.

>
> Did you assign the Vista machine proper values for IP address, subnet
> mask, default gateway, and DNS server? That should be all that's
> needed.
>
> Can the Vista machine ping the router? Can it ping an Internet site
> by IP address? Can it ping an Internet site by name?
> --
> Best Wishes,
> Steve Winograd, MS-MVP (Windows Networking)
>
> Please post any reply as a follow-up message in the news group
> for everyone to see. I'm sorry, but I don't answer questions
> addressed directly to me in E-mail or news groups.
>
> Microsoft Most Valuable Professional Program
> http://mvp.support.microsoft.com
>

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Old 11-02-2007, 09:28 AM   #4
Steve Winograd [MVP]
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Default Re: Assigning local static IP in Vista disables Internet Access

In article <6DB92A1E-CAE4-45BC-A7EF-DB4BA589A5F2@microsoft.com>, AP123
<AP123@discussions.microsoft.com> wrote:
>> >in order to Remote to my Vista Machine I have to configure the router to
>> >point to my vista machine (open the port for remote desktop). That's not the
>> >problem.
>> >
>> >The problem is when I try to assign a local static IP to my vista machine I
>> >loose internet connectivity. This works on every other XP system.
>> >
>> >Any suggestions would be greatly appreciated.

>>
>> Did you assign the Vista machine proper values for IP address, subnet
>> mask, default gateway, and DNS server? That should be all that's
>> needed.
>>
>> Can the Vista machine ping the router? Can it ping an Internet site
>> by IP address? Can it ping an Internet site by name?

>
>Hi Steve,
>Answers to your questions are below.
>thank you,
>Adam
>
>Did you assign the Vista machine proper values for IP address, subnet
>mask, default gateway, and DNS server? YES
>Can the Vista machine ping the router? YES
>Can it ping an Internet site by IP address? YES
>Can it ping an Internet site by name? NO


You're welcome, Adam. Your results show that connectivity to the
router and the Internet is working, but DNS resolution isn't. Double
check the DNS server address for the local area connection using
"ipconfig/all". Make sure that it's the same as on the other
computers and that the Vista machine can ping the DNS server. Look in
Event Viewer for any errors involving DNS.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
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Old 12-02-2007, 12:38 AM   #5
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Default Re: Assigning local static IP in Vista disables Internet Access

Steve - this is very strange.

When using the DNS provided by my router (even after refresh/renew) it works
as described via IP, but not by name.

HOWEVER, when I checked an older computer, it had a different DNS 2 listing.

I tried updated it and it had the same failure. So I used the old for both
and they both now work. Way to go Time Warner!!

DNS 3 is now the old DNS 2 and shows up by name, not by number.

In short, the problem is solved by using DNS 1 and DNS 3.
I had to ping socall.rr.com to confirm DNS 3.

thanks again!
"Steve Winograd [MVP]" wrote:

> In article <6DB92A1E-CAE4-45BC-A7EF-DB4BA589A5F2@microsoft.com>, AP123
> <AP123@discussions.microsoft.com> wrote:
> >> >in order to Remote to my Vista Machine I have to configure the router to
> >> >point to my vista machine (open the port for remote desktop). That's not the
> >> >problem.
> >> >
> >> >The problem is when I try to assign a local static IP to my vista machine I
> >> >loose internet connectivity. This works on every other XP system.
> >> >
> >> >Any suggestions would be greatly appreciated.
> >>
> >> Did you assign the Vista machine proper values for IP address, subnet
> >> mask, default gateway, and DNS server? That should be all that's
> >> needed.
> >>
> >> Can the Vista machine ping the router? Can it ping an Internet site
> >> by IP address? Can it ping an Internet site by name?

> >
> >Hi Steve,
> >Answers to your questions are below.
> >thank you,
> >Adam
> >
> >Did you assign the Vista machine proper values for IP address, subnet
> >mask, default gateway, and DNS server? YES
> >Can the Vista machine ping the router? YES
> >Can it ping an Internet site by IP address? YES
> >Can it ping an Internet site by name? NO

>
> You're welcome, Adam. Your results show that connectivity to the
> router and the Internet is working, but DNS resolution isn't. Double
> check the DNS server address for the local area connection using
> "ipconfig/all". Make sure that it's the same as on the other
> computers and that the Vista machine can ping the DNS server. Look in
> Event Viewer for any errors involving DNS.
> --
> Best Wishes,
> Steve Winograd, MS-MVP (Windows Networking)
>
> Please post any reply as a follow-up message in the news group
> for everyone to see. I'm sorry, but I don't answer questions
> addressed directly to me in E-mail or news groups.
>
> Microsoft Most Valuable Professional Program
> http://mvp.support.microsoft.com
>

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Old 12-02-2007, 01:49 AM   #6
Steve Winograd [MVP]
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Default Re: Assigning local static IP in Vista disables Internet Access

In article <EE03D8C9-B6B1-4895-A45C-140E9C927BE6@microsoft.com>, AP123
<AP123@discussions.microsoft.com> wrote:
>> >> >in order to Remote to my Vista Machine I have to configure the router to
>> >> >point to my vista machine (open the port for remote desktop). That's not the
>> >> >problem.
>> >> >
>> >> >The problem is when I try to assign a local static IP to my vista machine I
>> >> >loose internet connectivity. This works on every other XP system.
>> >> >
>> >> >Any suggestions would be greatly appreciated.
>> >>
>> >> Did you assign the Vista machine proper values for IP address, subnet
>> >> mask, default gateway, and DNS server? That should be all that's
>> >> needed.
>> >>
>> >> Can the Vista machine ping the router? Can it ping an Internet site
>> >> by IP address? Can it ping an Internet site by name?
>> >
>> >Hi Steve,
>> >Answers to your questions are below.
>> >thank you,
>> >Adam
>> >
>> >Did you assign the Vista machine proper values for IP address, subnet
>> >mask, default gateway, and DNS server? YES
>> >Can the Vista machine ping the router? YES
>> >Can it ping an Internet site by IP address? YES
>> >Can it ping an Internet site by name? NO

>>
>> You're welcome, Adam. Your results show that connectivity to the
>> router and the Internet is working, but DNS resolution isn't. Double
>> check the DNS server address for the local area connection using
>> "ipconfig/all". Make sure that it's the same as on the other
>> computers and that the Vista machine can ping the DNS server. Look in
>> Event Viewer for any errors involving DNS.

>
>Steve - this is very strange.
>
>When using the DNS provided by my router (even after refresh/renew) it works
>as described via IP, but not by name.
>
>HOWEVER, when I checked an older computer, it had a different DNS 2 listing.
>
>I tried updated it and it had the same failure. So I used the old for both
>and they both now work. Way to go Time Warner!!
>
>DNS 3 is now the old DNS 2 and shows up by name, not by number.
>
>In short, the problem is solved by using DNS 1 and DNS 3.
>I had to ping socall.rr.com to confirm DNS 3.
>
>thanks again!


You're welcome! I'm glad that my suggestions helped you solve the
problem. Thanks for reporting the result.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
  Reply With Quote
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