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system problem |
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#1 |
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Guest
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The system was working ok. I tried to update the NVidia display driver from
installed v61.76 to 88.61 downloaded from Nvidia web site. The update did not go well. I manually updated the driver. The display was ok. Now I cannot shutdown or restart properly. It crashes and reboots. I get the following error message. Problem signature: Problem Event Name: BLUESCREEN OS Version: 6.0.5384.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 11b BCP1: 85584218 BCP2: 85D9C9CC BCP3: 00000000 BCP4: 00000000 OS Version: 6_0_5384 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\Mini061206-05.dmp C:\Users\Rang\AppData\Local\Temp\WER-66156-0.sysdata.xml Read our privacy statement: http://go.microsoft.com/fwlink/?lin...63&clcid=0x0409 The system works ok expect I cannot restart or shutdown properly.Please help to resolve this issue |
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#2 |
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Guest
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"Rang" wrote: > The system was working ok. I tried to update the NVidia display driver from > installed v61.76 to 88.61 downloaded from Nvidia web site. The update did not > go well. I manually updated the driver. The display was ok. Now I cannot > shutdown or restart properly. It crashes and reboots. I get the following > error message. > Problem signature: > Problem Event Name: BLUESCREEN > OS Version: 6.0.5384.2.0.0.256.1 > Locale ID: 1033 > > Additional information about the problem: > BCCode: 11b > BCP1: 85584218 > BCP2: 85D9C9CC > BCP3: 00000000 > BCP4: 00000000 > OS Version: 6_0_5384 > Service Pack: 0_0 > Product: 256_1 > > Files that help describe the problem: > C:\Windows\Minidump\Mini061206-05.dmp > C:\Users\Rang\AppData\Local\Temp\WER-66156-0.sysdata.xml > > Read our privacy statement: > http://go.microsoft.com/fwlink/?lin...63&clcid=0x0409 > The system works ok expect I cannot restart or shutdown properly.Please help > to resolve this issue I reinstalled the original display driver. Still the probles persists. System restore did not help. |
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#3 |
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Guest
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Boot into safe mode and disable the driver or update the old driver..
some times the new driver may cause problems...the same thing happened to me. and i stick with the old driver and everything is fine. |
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#4 |
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Guest
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You should be getting some informaion in the BSOD saying this driver
which caused the problem...with some file name like xxxxx.sys. identify which driver is causing problem and disable or update with a proper driver..If you are not getting enough time to read the BSOD, in the advanced startup choose disable automatic restart on system shutdown and try to work out the problem. Hope you have tried LNGC? |
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#5 |
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Guest
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"Balasubramanian Ramanathan" wrote: > Boot into safe mode and disable the driver or update the old driver.. > some times the new driver may cause problems...the same thing happened > to me. and i stick with the old driver and everything is fine. > As I said reinstalling the original driver did not help. Now I have disabled the auto restart. I will try that. What is LNGC. How do I try that. Pl. explain |
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#6 |
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Guest
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Rang wrote:
> > "Balasubramanian Ramanathan" wrote: > >> Boot into safe mode and disable the driver or update the old driver.. >> some times the new driver may cause problems...the same thing happened >> to me. and i stick with the old driver and everything is fine. >> As I said reinstalling the original driver did not help. Now I have disabled the auto restart. I will try that. > What is LNGC. How do I try that. Pl. explain oops...typo sorry it LKGC...last known good configuration...you should already tried that watch out for the drivers causing problems in BSOD after disabling the auto restart |
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#7 |
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Guest
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"Balasubramanian Ramanathan" wrote: > Rang wrote: > > > > "Balasubramanian Ramanathan" wrote: > > > >> Boot into safe mode and disable the driver or update the old driver.. > >> some times the new driver may cause problems...the same thing happened > >> to me. and i stick with the old driver and everything is fine. > >> As I said reinstalling the original driver did not help. Now I have disabled the auto restart. I will try that. > > What is LNGC. How do I try that. Pl. explain > > > oops...typo sorry it LKGC...last known good configuration...you should > already tried that > > watch out for the drivers causing problems in BSOD after disabling the > auto restart > BSOD says Maestro.sys address 896ED9cc at 896 ED000, dateStamp 3f178c4c. Pl. help |
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#8 |
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Guest
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Rang wrote:
> > "Balasubramanian Ramanathan" wrote: > >> Rang wrote: >>> "Balasubramanian Ramanathan" wrote: >>> >>>> Boot into safe mode and disable the driver or update the old driver.. >>>> some times the new driver may cause problems...the same thing happened >>>> to me. and i stick with the old driver and everything is fine. >>>> As I said reinstalling the original driver did not help. Now I have disabled the auto restart. I will try that. >>> What is LNGC. How do I try that. Pl. explain >> >> oops...typo sorry it LKGC...last known good configuration...you should >> already tried that >> >> watch out for the drivers causing problems in BSOD after disabling the >> auto restart >> > > > BSOD says Maestro.sys address 896ED9cc at 896 ED000, dateStamp 3f178c4c. Pl. > help do google and you can find out its the problem with your audio drivers. check it out with http://www.esstech.com for latest drivers. |
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#9 |
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Guest
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"Balasubramanian Ramanathan" wrote: > Rang wrote: > > > > "Balasubramanian Ramanathan" wrote: > > > >> Rang wrote: > >>> "Balasubramanian Ramanathan" wrote: > >>> > >>>> Boot into safe mode and disable the driver or update the old driver.. > >>>> some times the new driver may cause problems...the same thing happened > >>>> to me. and i stick with the old driver and everything is fine. > >>>> As I said reinstalling the original driver did not help. Now I have disabled the auto restart. I will try that. > >>> What is LNGC. How do I try that. Pl. explain > >> > >> oops...typo sorry it LKGC...last known good configuration...you should > >> already tried that > >> > >> watch out for the drivers causing problems in BSOD after disabling the > >> auto restart > >> > > > > > > BSOD says Maestro.sys address 896ED9cc at 896 ED000, dateStamp 3f178c4c. Pl. > > help > > do google and you can find out its the problem with your audio drivers. > check it out with http://www.esstech.com for latest drivers. > Google search did not give me any idea. But I figured out the problem. The USB key board driver was the culprit. I uninstalled that driver. The problem is gone. I did not get the BSOD when I rebooted.Thanks for your help. |
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