Windows Vista: error 1719!! Help!

My OS: Windows Vista Home Premium ,genuine

I have a "Error 1719 ,Windows installer service could not be accessed"
message when i try to repair or uninstall some programs such as Acdsee or
Office2003. These programs were all installed in my C: drive. But this
message appears when i want to uninstall or repiar them,even I tried to run
the installation exes as administrator. There is no problem intalling all
programs.

I have tried the solutions given by microsoft
(http://support.microsoft.com/defaul...kb;en-us;315346), nothing
worked.
the registry is all correct.

Thanks for your reply in advance!

Any ideas?

bo

"gljiva" wrote:

> bo

Not very helpful gljva! I'm sure there are thousands of people out there who
would love to know the answer to this one - it's driving me mad. I cannot
install or uninstall any programs that use the MSI system. On attempting to
install a program I get the dreaded "Error 1719" message. I'm running a clean
install of Vista Ultimate 32bit. These are some of the 'fixes' I've tried:

1) Searched the web and tried all of the 'fixes' that have been suggested

2) Done everything in KB315346 (even though it does not refer to Vista)

3) Tried all the ideas on the Microsoft Vista Community Forum

4) Checked for viruses using both Norton and F-Secure (all clean)

5) Re-named msi.dll, msihnd.dll and msiexec.exe and re-installed them from
my installation disk

6) Checked the Registry entry (OK)

7) Checked that the Service is Started and on Automatic (also tried Manual)

8) Un-registered and re-registered msiexec.exe after every 'fix'

9) Tried 3rd party repair applications such as XPRepair, Registry Mechanic
and RegCure (errors found, but did not fix this problem)

10) tried sfc /scannow to fix corrupt system files

I can think of nothing else to try (other than a re-install of Vista). There
seems to be a problem with either MSOffice or .NET breaking the MSI service
and it is affecting thousands of users but Microsoft are silent. Please can
anyone help me, as I cannot install any programs that use MSI? I've spent
weeks trying to solve this problem and, after having spent a lot of money on
Vista, it looks as though I'm going to have to revert back to XP. What's the
use of Error Numbers if Microsoft won't tell you what to do about them?

Try the Windows Installer CleanUp Utility:

http://support.microsoft.com/kb/290301

The download link is near the bottom of the page.

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP Windows Shell/User

"mikeh" <mikeh@discussions.microsoft.com> wrote in message
news:CCC21FEF-3D55-45EF-A460-1DA08857FD29@microsoft.com...
>
>
> "gljiva" wrote:
>
>> bo
>
> Not very helpful gljva! I'm sure there are thousands of people out there
> who
> would love to know the answer to this one - it's driving me mad. I cannot
> install or uninstall any programs that use the MSI system. On attempting
> to
> install a program I get the dreaded "Error 1719" message. I'm running a
> clean
> install of Vista Ultimate 32bit. These are some of the 'fixes' I've tried:
>
> 1) Searched the web and tried all of the 'fixes' that have been suggested
>
> 2) Done everything in KB315346 (even though it does not refer to Vista)
>
> 3) Tried all the ideas on the Microsoft Vista Community Forum
>
> 4) Checked for viruses using both Norton and F-Secure (all clean)
>
> 5) Re-named msi.dll, msihnd.dll and msiexec.exe and re-installed them from
> my installation disk
>
> 6) Checked the Registry entry (OK)
>
> 7) Checked that the Service is Started and on Automatic (also tried
> Manual)
>
> 8) Un-registered and re-registered msiexec.exe after every 'fix'
>
> 9) Tried 3rd party repair applications such as XPRepair, Registry Mechanic
> and RegCure (errors found, but did not fix this problem)
>
> 10) tried sfc /scannow to fix corrupt system files
>
> I can think of nothing else to try (other than a re-install of Vista).
> There
> seems to be a problem with either MSOffice or .NET breaking the MSI
> service
> and it is affecting thousands of users but Microsoft are silent. Please
> can
> anyone help me, as I cannot install any programs that use MSI? I've spent
> weeks trying to solve this problem and, after having spent a lot of money
> on
> Vista, it looks as though I'm going to have to revert back to XP. What's
> the
> use of Error Numbers if Microsoft won't tell you what to do about them?
>

Jane, I tried that but the Catch22 is that one cannot install the CleanUp
Utility as it uses the MSI system and one gets the dreaded 'Error 1719' when
one tries to install it! But thanks for the suggestion - any more ideas
would be welcome.

I've been struggling with this for three weeks now and the only solution
seems to be to abandon Vista and go back to XP but I'm loath to do that
because I've invested so much money and effort in trying to get Vista to
work. On the other hand, I've not found anything in Vista that makes it any
better than XP, so perhaps I should cut my losses and go back to XP.

"Jane C" wrote:

> Try the Windows Installer CleanUp Utility:
>
> http://support.microsoft.com/kb/290301
>
> The download link is near the bottom of the page.
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP Windows Shell/User
>
> "mikeh" <mikeh@discussions.microsoft.com> wrote in message
> news:CCC21FEF-3D55-45EF-A460-1DA08857FD29@microsoft.com...
> >
> >
> > "gljiva" wrote:
> >
> >> bo
> >
> > Not very helpful gljva! I'm sure there are thousands of people out there
> > who
> > would love to know the answer to this one - it's driving me mad. I cannot
> > install or uninstall any programs that use the MSI system. On attempting
> > to
> > install a program I get the dreaded "Error 1719" message. I'm running a
> > clean
> > install of Vista Ultimate 32bit. These are some of the 'fixes' I've tried:
> >
> > 1) Searched the web and tried all of the 'fixes' that have been suggested
> >
> > 2) Done everything in KB315346 (even though it does not refer to Vista)
> >
> > 3) Tried all the ideas on the Microsoft Vista Community Forum
> >
> > 4) Checked for viruses using both Norton and F-Secure (all clean)
> >
> > 5) Re-named msi.dll, msihnd.dll and msiexec.exe and re-installed them from
> > my installation disk
> >
> > 6) Checked the Registry entry (OK)
> >
> > 7) Checked that the Service is Started and on Automatic (also tried
> > Manual)
> >
> > 8) Un-registered and re-registered msiexec.exe after every 'fix'
> >
> > 9) Tried 3rd party repair applications such as XPRepair, Registry Mechanic
> > and RegCure (errors found, but did not fix this problem)
> >
> > 10) tried sfc /scannow to fix corrupt system files
> >
> > I can think of nothing else to try (other than a re-install of Vista).
> > There
> > seems to be a problem with either MSOffice or .NET breaking the MSI
> > service
> > and it is affecting thousands of users but Microsoft are silent. Please
> > can
> > anyone help me, as I cannot install any programs that use MSI? I've spent
> > weeks trying to solve this problem and, after having spent a lot of money
> > on
> > Vista, it looks as though I'm going to have to revert back to XP. What's
> > the
> > use of Error Numbers if Microsoft won't tell you what to do about them?
> >
>
>

have you tried to go msconfig > services > disable all > check the windows
installer. restart. this will allow you to install.
"mikeh" <mikeh@discussions.microsoft.com> wrote in message
news:B3D84EE1-915F-496D-A95A-8E3069CFDFDB@microsoft.com...
> Jane, I tried that but the Catch22 is that one cannot install the CleanUp
> Utility as it uses the MSI system and one gets the dreaded 'Error 1719'
> when
> one tries to install it! But thanks for the suggestion - any more ideas
> would be welcome.
>
> I've been struggling with this for three weeks now and the only solution
> seems to be to abandon Vista and go back to XP but I'm loath to do that
> because I've invested so much money and effort in trying to get Vista to
> work. On the other hand, I've not found anything in Vista that makes it
> any
> better than XP, so perhaps I should cut my losses and go back to XP.
>
> "Jane C" wrote:
>
>> Try the Windows Installer CleanUp Utility:
>>
>> http://support.microsoft.com/kb/290301
>>
>> The download link is near the bottom of the page.
>>
>> --
>> Jane, not plain 64 bit enabled :-)
>> Batteries not included. Braincell on vacation ;-)
>> MVP Windows Shell/User
>>
>> "mikeh" <mikeh@discussions.microsoft.com> wrote in message
>> news:CCC21FEF-3D55-45EF-A460-1DA08857FD29@microsoft.com...
>> >
>> >
>> > "gljiva" wrote:
>> >
>> >> bo
>> >
>> > Not very helpful gljva! I'm sure there are thousands of people out
>> > there
>> > who
>> > would love to know the answer to this one - it's driving me mad. I
>> > cannot
>> > install or uninstall any programs that use the MSI system. On
>> > attempting
>> > to
>> > install a program I get the dreaded "Error 1719" message. I'm running a
>> > clean
>> > install of Vista Ultimate 32bit. These are some of the 'fixes' I've
>> > tried:
>> >
>> > 1) Searched the web and tried all of the 'fixes' that have been
>> > suggested
>> >
>> > 2) Done everything in KB315346 (even though it does not refer to Vista)
>> >
>> > 3) Tried all the ideas on the Microsoft Vista Community Forum
>> >
>> > 4) Checked for viruses using both Norton and F-Secure (all clean)
>> >
>> > 5) Re-named msi.dll, msihnd.dll and msiexec.exe and re-installed them
>> > from
>> > my installation disk
>> >
>> > 6) Checked the Registry entry (OK)
>> >
>> > 7) Checked that the Service is Started and on Automatic (also tried
>> > Manual)
>> >
>> > 8) Un-registered and re-registered msiexec.exe after every 'fix'
>> >
>> > 9) Tried 3rd party repair applications such as XPRepair, Registry
>> > Mechanic
>> > and RegCure (errors found, but did not fix this problem)
>> >
>> > 10) tried sfc /scannow to fix corrupt system files
>> >
>> > I can think of nothing else to try (other than a re-install of Vista).
>> > There
>> > seems to be a problem with either MSOffice or .NET breaking the MSI
>> > service
>> > and it is affecting thousands of users but Microsoft are silent. Please
>> > can
>> > anyone help me, as I cannot install any programs that use MSI? I've
>> > spent
>> > weeks trying to solve this problem and, after having spent a lot of
>> > money
>> > on
>> > Vista, it looks as though I'm going to have to revert back to XP.
>> > What's
>> > the
>> > use of Error Numbers if Microsoft won't tell you what to do about them?
>> >
>>
>>

Office 2007 installed? Is Word 2007 set as your email editor?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"mikeh" <mikeh@discussions.microsoft.com> wrote in message news:CCC21FEF-3D55-45EF-A460-1DA08857FD29@microsoft.com...
>
>
> "gljiva" wrote:
>
>> bo
>
> Not very helpful gljva! I'm sure there are thousands of people out there who
> would love to know the answer to this one - it's driving me mad. I cannot
> install or uninstall any programs that use the MSI system. On attempting to
> install a program I get the dreaded "Error 1719" message. I'm running a clean
> install of Vista Ultimate 32bit. These are some of the 'fixes' I've tried:
>
> 1) Searched the web and tried all of the 'fixes' that have been suggested
>
> 2) Done everything in KB315346 (even though it does not refer to Vista)
>
> 3) Tried all the ideas on the Microsoft Vista Community Forum
>
> 4) Checked for viruses using both Norton and F-Secure (all clean)
>
> 5) Re-named msi.dll, msihnd.dll and msiexec.exe and re-installed them from
> my installation disk
>
> 6) Checked the Registry entry (OK)
>
> 7) Checked that the Service is Started and on Automatic (also tried Manual)
>
> 8) Un-registered and re-registered msiexec.exe after every 'fix'
>
> 9) Tried 3rd party repair applications such as XPRepair, Registry Mechanic
> and RegCure (errors found, but did not fix this problem)
>
> 10) tried sfc /scannow to fix corrupt system files
>
> I can think of nothing else to try (other than a re-install of Vista). There
> seems to be a problem with either MSOffice or .NET breaking the MSI service
> and it is affecting thousands of users but Microsoft are silent. Please can
> anyone help me, as I cannot install any programs that use MSI? I've spent
> weeks trying to solve this problem and, after having spent a lot of money on
> Vista, it looks as though I'm going to have to revert back to XP. What's the
> use of Error Numbers if Microsoft won't tell you what to do about them?
>

Tom, I tried disabling all the services, as you suggested, then checking the
installer and restarting. I'm afraid it seemed to throw the whole system and
finally resulted in a message saying that my copy of Vista was not genuine -
which it certainly is! Re-enabling all the services and rebooting solved all
the problems - Phew! I then re-tried to install the Installer Cleanup program
but got the same 'Error 1719' message, so your suggestion didn't work. Thanks
anyway for taking the time to try to help.

Peter, I'm running Office 2003 and Word is not my email editor. But you
might be right - lots of people have laid the blame for this error at the
door of Office installations. So I might try to delete Office (I can't
uninstall it because the MSI is broken!), tidy up the registry and see if the
MSI works. Thanks for your interest in this subject.

"Peter Foldes" wrote:

> Office 2007 installed? Is Word 2007 set as your email editor?
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "mikeh" <mikeh@discussions.microsoft.com> wrote in message news:CCC21FEF-3D55-45EF-A460-1DA08857FD29@microsoft.com...
> >
> >
> > "gljiva" wrote:
> >
> >> bo
> >
> > Not very helpful gljva! I'm sure there are thousands of people out there who
> > would love to know the answer to this one - it's driving me mad. I cannot
> > install or uninstall any programs that use the MSI system. On attempting to
> > install a program I get the dreaded "Error 1719" message. I'm running a clean
> > install of Vista Ultimate 32bit. These are some of the 'fixes' I've tried:
> >
> > 1) Searched the web and tried all of the 'fixes' that have been suggested
> >
> > 2) Done everything in KB315346 (even though it does not refer to Vista)
> >
> > 3) Tried all the ideas on the Microsoft Vista Community Forum
> >
> > 4) Checked for viruses using both Norton and F-Secure (all clean)
> >
> > 5) Re-named msi.dll, msihnd.dll and msiexec.exe and re-installed them from
> > my installation disk
> >
> > 6) Checked the Registry entry (OK)
> >
> > 7) Checked that the Service is Started and on Automatic (also tried Manual)
> >
> > 8) Un-registered and re-registered msiexec.exe after every 'fix'
> >
> > 9) Tried 3rd party repair applications such as XPRepair, Registry Mechanic
> > and RegCure (errors found, but did not fix this problem)
> >
> > 10) tried sfc /scannow to fix corrupt system files
> >
> > I can think of nothing else to try (other than a re-install of Vista). There
> > seems to be a problem with either MSOffice or .NET breaking the MSI service
> > and it is affecting thousands of users but Microsoft are silent. Please can
> > anyone help me, as I cannot install any programs that use MSI? I've spent
> > weeks trying to solve this problem and, after having spent a lot of money on
> > Vista, it looks as though I'm going to have to revert back to XP. What's the
> > use of Error Numbers if Microsoft won't tell you what to do about them?
> >
>

Sometimes re-running the Office setup program from the CD will repair it
enough to give you the ability to uninstall.

--
A Professional Amateur...If anyone knew it all, none of would be here!
CarGodZeroOne@hotmail.com
Change Alpha to Numeric to reply
"mikeh" <mikeh@discussions.microsoft.com> wrote in message
newsE0AF4D4-A051-47F0-BD8E-4ED11E0307B8@microsoft.com...
> Tom, I tried disabling all the services, as you suggested, then checking
> the
> installer and restarting. I'm afraid it seemed to throw the whole system
> and
> finally resulted in a message saying that my copy of Vista was not
> genuine -
> which it certainly is! Re-enabling all the services and rebooting solved
> all
> the problems - Phew! I then re-tried to install the Installer Cleanup
> program
> but got the same 'Error 1719' message, so your suggestion didn't work.
> Thanks
> anyway for taking the time to try to help.
>
> Peter, I'm running Office 2003 and Word is not my email editor. But you
> might be right - lots of people have laid the blame for this error at the
> door of Office installations. So I might try to delete Office (I can't
> uninstall it because the MSI is broken!), tidy up the registry and see if
> the
> MSI works. Thanks for your interest in this subject.
>
> "Peter Foldes" wrote:
>
>> Office 2007 installed? Is Word 2007 set as your email editor?
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "mikeh" <mikeh@discussions.microsoft.com> wrote in message
>> news:CCC21FEF-3D55-45EF-A460-1DA08857FD29@microsoft.com...
>> >
>> >
>> > "gljiva" wrote:
>> >
>> >> bo
>> >
>> > Not very helpful gljva! I'm sure there are thousands of people out
>> > there who
>> > would love to know the answer to this one - it's driving me mad. I
>> > cannot
>> > install or uninstall any programs that use the MSI system. On
>> > attempting to
>> > install a program I get the dreaded "Error 1719" message. I'm running a
>> > clean
>> > install of Vista Ultimate 32bit. These are some of the 'fixes' I've
>> > tried:
>> >
>> > 1) Searched the web and tried all of the 'fixes' that have been
>> > suggested
>> >
>> > 2) Done everything in KB315346 (even though it does not refer to Vista)
>> >
>> > 3) Tried all the ideas on the Microsoft Vista Community Forum
>> >
>> > 4) Checked for viruses using both Norton and F-Secure (all clean)
>> >
>> > 5) Re-named msi.dll, msihnd.dll and msiexec.exe and re-installed them
>> > from
>> > my installation disk
>> >
>> > 6) Checked the Registry entry (OK)
>> >
>> > 7) Checked that the Service is Started and on Automatic (also tried
>> > Manual)
>> >
>> > 8) Un-registered and re-registered msiexec.exe after every 'fix'
>> >
>> > 9) Tried 3rd party repair applications such as XPRepair, Registry
>> > Mechanic
>> > and RegCure (errors found, but did not fix this problem)
>> >
>> > 10) tried sfc /scannow to fix corrupt system files
>> >
>> > I can think of nothing else to try (other than a re-install of Vista).
>> > There
>> > seems to be a problem with either MSOffice or .NET breaking the MSI
>> > service
>> > and it is affecting thousands of users but Microsoft are silent. Please
>> > can
>> > anyone help me, as I cannot install any programs that use MSI? I've
>> > spent
>> > weeks trying to solve this problem and, after having spent a lot of
>> > money on
>> > Vista, it looks as though I'm going to have to revert back to XP.
>> > What's the
>> > use of Error Numbers if Microsoft won't tell you what to do about them?
>> >
>>