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Windows Vista Crash
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Windows Vista Crash |
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#1 |
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Guest
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I have final version of Windows Vista. It crashes all the time. Here is what
it says. I can't find anything on how to fix this error. Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: fc BCP1: 81287664 BCP2: 04C51921 BCP3: 997F7C9C BCP4: 00000002 OS Version: 6_0_6000 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\Mini112106-02.dmp C:\Users\Dad\AppData\Local\Temp\WER-12419312-0.sysdata.xml C:\Users\Dad\AppData\Local\Temp\WER9459.tmp.version.txt Any help would be appreciated. Thanks, Sam |
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#2 |
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depending on how much of a Geek you are ..
here is how to find out what exactly is causing your PC to blowup (80% of the time it's a bad 3rd party driver) aka: the dummies guide to troubleshoot all Blue screen errors.. download WinDBG program from MS website. http://www.microsoft.com/whdc/devto...installx86.mspx once you have the app installed.. run it... click start.. run.. select (debugging tools for windows ) windbg.exe when the application starts ... click on "file" button and select 'symbols file path" and past in this text below SRV*C:\symbols*http://msdl.microsoft.com/download/symbols (your PC needs to have internet access) - create a folder on your PC call c:\symbols click on "file" again and select "open dump file" select C:\Windows\Minidump\Mini112106-02.dmp (the folder you specified in your posting below some weird text will start to fill the screen.... issue the following command in the text box below ! analyze -v more text will flash on the screen.... what your looking for is "what caused my PC to blowup" if you review my example below you will see (in my case) some weird file called MPFirewall.sys under module name below... what is MPfirewall.sys ? I have no idea either .. so you google search.. on mpfirewall.sys.... Oh ... it's Mcaffee firewall... that seems to blow up my PC on Vista startup... gee maybe if I uninstall that application..& reboot.. Wow ... no more blue screens.. everything works ok... mission accomplished... this is the "cheap and dirty" on how to troubleshoot any type of blue screen errors... if you would like to watch a Video MSFT has that goes into more detail on how to do this... visit the link below http://msevents.microsoft.com/CUI/W...&CountryCode=US MSFT was so impressed with the presentation this person gave .. that they literally purchased his company... and now he works for them.. :-) My Example file below... it's ok .. if you don't understand 95% of what is below.. all your looking for is what file is doing this... in this case mpfirewall.sys.. who is the guilty party 1: kd> ! analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: c0000005, The exception code that was not handled Arg2: 8bcacbb0, The address that the exception occurred at Arg3: a2b9ba50, Trap Frame Arg4: 00000000 Debugging Details: ------------------ ***** Kernel symbols are WRONG. Please fix symbols to do analysis. ***** Kernel symbols are WRONG. Please fix symbols to do analysis. ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* FAULTING_MODULE: 81800000 nt DEBUG_FLR_IMAGE_TIMESTAMP: 0 EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: MpFirewall+2bb0 8bcacbb0 ?? ??? TRAP_FRAME: a2b9ba50 -- (.trap ffffffffa2b9ba50) Unable to read trap frame at a2b9ba50 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WRONG_SYMBOLS BUGCHECK_STR: 0x8E LAST_CONTROL_TRANSFER: from 00000000 to 8bcacbb0 STACK_TEXT: a2b9bac0 00000000 86ff4a00 86ff4948 86ff4330 MpFirewall+0x2bb0 STACK_COMMAND: kb FOLLOWUP_IP: MpFirewall+2bb0 8bcacbb0 ?? ??? SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: MpFirewall+2bb0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: MpFirewall IMAGE_NAME: MpFirewall.sys BUCKET_ID: WRONG_SYMBOLS Followup: MachineOwner --------- "sm1913" <sm1913@discussions.microsoft.com> wrote in message news:11234967-0262-47B4-9387-A11049CC78F3@microsoft.com... >I have final version of Windows Vista. It crashes all the time. Here is >what > it says. I can't find anything on how to fix this error. > > Problem signature: > Problem Event Name: BlueScreen > OS Version: 6.0.6000.2.0.0.256.1 > Locale ID: 1033 > > Additional information about the problem: > BCCode: fc > BCP1: 81287664 > BCP2: 04C51921 > BCP3: 997F7C9C > BCP4: 00000002 > OS Version: 6_0_6000 > Service Pack: 0_0 > Product: 256_1 > > Files that help describe the problem: > C:\Windows\Minidump\Mini112106-02.dmp > C:\Users\Dad\AppData\Local\Temp\WER-12419312-0.sysdata.xml > C:\Users\Dad\AppData\Local\Temp\WER9459.tmp.version.txt > > Any help would be appreciated. > > Thanks, > > Sam > > |
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#3 |
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Guest
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I have recieved some what the same thing, have you heard anything about how
to fix it "sm1913" wrote: > I have final version of Windows Vista. It crashes all the time. Here is what > it says. I can't find anything on how to fix this error. > > Problem signature: > Problem Event Name: BlueScreen > OS Version: 6.0.6000.2.0.0.256.1 > Locale ID: 1033 > > Additional information about the problem: > BCCode: fc > BCP1: 81287664 > BCP2: 04C51921 > BCP3: 997F7C9C > BCP4: 00000002 > OS Version: 6_0_6000 > Service Pack: 0_0 > Product: 256_1 > > Files that help describe the problem: > C:\Windows\Minidump\Mini112106-02.dmp > C:\Users\Dad\AppData\Local\Temp\WER-12419312-0.sysdata.xml > C:\Users\Dad\AppData\Local\Temp\WER9459.tmp.version.txt > > Any help would be appreciated. > > Thanks, > > Sam > > |
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