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BSOD when opening files

 
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Old 17-10-2006, 11:15 PM   #1
=?Utf-8?B?cGFyYWJvbGFz?=
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Default BSOD when opening files


I just installed Vista RC 1, and everything is working great except for one
issue.

Whenever I try to open files from within a program, such as Word 2007,
Gmail, or the Easy Transfer wizard, the browse folder comes up and then it
goes to the Blue Screen of Death.

Is there anyway to fix this problem?

Any suggestions are greatly appreciated.
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Old 18-10-2006, 01:33 AM   #2
Rick Rogers
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Default Re: BSOD when opening files

What does the BSOD say?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"parabolas" <parabolas@discussions.microsoft.com> wrote in message
news:63285930-1BA5-4FF0-8F5F-B91910E0B722@microsoft.com...
>I just installed Vista RC 1, and everything is working great except for one
> issue.
>
> Whenever I try to open files from within a program, such as Word 2007,
> Gmail, or the Easy Transfer wizard, the browse folder comes up and then it
> goes to the Blue Screen of Death.
>
> Is there anyway to fix this problem?
>
> Any suggestions are greatly appreciated.


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Old 18-10-2006, 02:23 AM   #3
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Default Re: BSOD when opening files

This is the report that the Windows generated after the computer rebooted.
The Blue screen flashed on and off to quick for me to read what it said.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.5600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000000
BCP2: 00000002
BCP3: 00000000
BCP4: 9065BA8A
OS Version: 6_0_5600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
F:\Windows\Minidump\Mini101706-03.dmp
F:\Users\Louis Pontarelli\AppData\Local\Temp\WER-58234-0.sysdata.xml
F:\Users\Louis Pontarelli\AppData\Local\Temp\WERF695.tmp.version.txt


"Rick Rogers" wrote:

> What does the BSOD say?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
>
> "parabolas" <parabolas@discussions.microsoft.com> wrote in message
> news:63285930-1BA5-4FF0-8F5F-B91910E0B722@microsoft.com...
> >I just installed Vista RC 1, and everything is working great except for one
> > issue.
> >
> > Whenever I try to open files from within a program, such as Word 2007,
> > Gmail, or the Easy Transfer wizard, the browse folder comes up and then it
> > goes to the Blue Screen of Death.
> >
> > Is there anyway to fix this problem?
> >
> > Any suggestions are greatly appreciated.

>
>

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Old 18-10-2006, 02:40 AM   #4
Rick Rogers
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Posts: n/a
Default Re: BSOD when opening files

Hi,

Go into system properties/advanced setting and disable the option under
startup and recovery settings to automatically reboot. Then the system won't
flash the BSOD and reboot, but rather it should stay on screen.You will have
to manually restart after recording the information.

A 0xD1 error is often driver related, but knowing what module was involved
will help. This should show on the stop error screen.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"parabolas" <parabolas@discussions.microsoft.com> wrote in message
news:2D49A1A0-7A99-4CDF-B9B3-158EE91003EE@microsoft.com...
> This is the report that the Windows generated after the computer rebooted.
> The Blue screen flashed on and off to quick for me to read what it said.
>
> Problem signature:
> Problem Event Name: BlueScreen
> OS Version: 6.0.5600.2.0.0.256.1
> Locale ID: 1033
>
> Additional information about the problem:
> BCCode: d1
> BCP1: 00000000
> BCP2: 00000002
> BCP3: 00000000
> BCP4: 9065BA8A
> OS Version: 6_0_5600
> Service Pack: 0_0
> Product: 256_1
>
> Files that help describe the problem:
> F:\Windows\Minidump\Mini101706-03.dmp
> F:\Users\Louis Pontarelli\AppData\Local\Temp\WER-58234-0.sysdata.xml
> F:\Users\Louis Pontarelli\AppData\Local\Temp\WERF695.tmp.version.txt
>
>
> "Rick Rogers" wrote:
>
>> What does the BSOD say?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>>
>> "parabolas" <parabolas@discussions.microsoft.com> wrote in message
>> news:63285930-1BA5-4FF0-8F5F-B91910E0B722@microsoft.com...
>> >I just installed Vista RC 1, and everything is working great except for
>> >one
>> > issue.
>> >
>> > Whenever I try to open files from within a program, such as Word 2007,
>> > Gmail, or the Easy Transfer wizard, the browse folder comes up and then
>> > it
>> > goes to the Blue Screen of Death.
>> >
>> > Is there anyway to fix this problem?
>> >
>> > Any suggestions are greatly appreciated.

>>
>>


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Old 18-10-2006, 03:12 AM   #5
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Default Re: BSOD when opening files

Okay.

This is what it said at the top.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

At the bottom it said:

*** STOP: 0x000000D1
*** (0x00000000, 0x00000002, 0x00000000, 0x90D6BA*A)

tmtdi.sys - Address 90D6BA8A base at 90D63000

DateStamp 43257a89

Thanks again.

"Rick Rogers" wrote:

> Hi,
>
> Go into system properties/advanced setting and disable the option under
> startup and recovery settings to automatically reboot. Then the system won't
> flash the BSOD and reboot, but rather it should stay on screen.You will have
> to manually restart after recording the information.
>
> A 0xD1 error is often driver related, but knowing what module was involved
> will help. This should show on the stop error screen.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
>
> "parabolas" <parabolas@discussions.microsoft.com> wrote in message
> news:2D49A1A0-7A99-4CDF-B9B3-158EE91003EE@microsoft.com...
> > This is the report that the Windows generated after the computer rebooted.
> > The Blue screen flashed on and off to quick for me to read what it said.
> >
> > Problem signature:
> > Problem Event Name: BlueScreen
> > OS Version: 6.0.5600.2.0.0.256.1
> > Locale ID: 1033
> >
> > Additional information about the problem:
> > BCCode: d1
> > BCP1: 00000000
> > BCP2: 00000002
> > BCP3: 00000000
> > BCP4: 9065BA8A
> > OS Version: 6_0_5600
> > Service Pack: 0_0
> > Product: 256_1
> >
> > Files that help describe the problem:
> > F:\Windows\Minidump\Mini101706-03.dmp
> > F:\Users\Louis Pontarelli\AppData\Local\Temp\WER-58234-0.sysdata.xml
> > F:\Users\Louis Pontarelli\AppData\Local\Temp\WERF695.tmp.version.txt
> >
> >
> > "Rick Rogers" wrote:
> >
> >> What does the BSOD say?
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >>
> >> "parabolas" <parabolas@discussions.microsoft.com> wrote in message
> >> news:63285930-1BA5-4FF0-8F5F-B91910E0B722@microsoft.com...
> >> >I just installed Vista RC 1, and everything is working great except for
> >> >one
> >> > issue.
> >> >
> >> > Whenever I try to open files from within a program, such as Word 2007,
> >> > Gmail, or the Easy Transfer wizard, the browse folder comes up and then
> >> > it
> >> > goes to the Blue Screen of Death.
> >> >
> >> > Is there anyway to fix this problem?
> >> >
> >> > Any suggestions are greatly appreciated.
> >>
> >>

>
>

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Old 18-10-2006, 04:02 AM   #6
Jane C
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Posts: n/a
Default Re: BSOD when opening files

tmtdi.sys Trend Micro TDI Driver
http://www.file.net/process/tmtdi.sys.html

Make sure that your Trend Micro product is Vista-compatible. If not, you
should uninstall it.

--
Jane, not plain 64 bit enabled
Batteries not included. Braincell on vacation :-)
"parabolas" <parabolas@discussions.microsoft.com> wrote in message
news:1153F2FF-19B5-432E-8AE7-F8F135340883@microsoft.com...
> Okay.
>
> This is what it said at the top.
>
> DRIVER_IRQL_NOT_LESS_OR_EQUAL
>
> At the bottom it said:
>
> *** STOP: 0x000000D1
> *** (0x00000000, 0x00000002, 0x00000000, 0x90D6BA*A)
>
> tmtdi.sys - Address 90D6BA8A base at 90D63000
>
> DateStamp 43257a89
>
> Thanks again.
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Go into system properties/advanced setting and disable the option under
>> startup and recovery settings to automatically reboot. Then the system
>> won't
>> flash the BSOD and reboot, but rather it should stay on screen.You will
>> have
>> to manually restart after recording the information.
>>
>> A 0xD1 error is often driver related, but knowing what module was
>> involved
>> will help. This should show on the stop error screen.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>>
>> "parabolas" <parabolas@discussions.microsoft.com> wrote in message
>> news:2D49A1A0-7A99-4CDF-B9B3-158EE91003EE@microsoft.com...
>> > This is the report that the Windows generated after the computer
>> > rebooted.
>> > The Blue screen flashed on and off to quick for me to read what it
>> > said.
>> >
>> > Problem signature:
>> > Problem Event Name: BlueScreen
>> > OS Version: 6.0.5600.2.0.0.256.1
>> > Locale ID: 1033
>> >
>> > Additional information about the problem:
>> > BCCode: d1
>> > BCP1: 00000000
>> > BCP2: 00000002
>> > BCP3: 00000000
>> > BCP4: 9065BA8A
>> > OS Version: 6_0_5600
>> > Service Pack: 0_0
>> > Product: 256_1
>> >
>> > Files that help describe the problem:
>> > F:\Windows\Minidump\Mini101706-03.dmp
>> > F:\Users\Louis Pontarelli\AppData\Local\Temp\WER-58234-0.sysdata.xml
>> > F:\Users\Louis Pontarelli\AppData\Local\Temp\WERF695.tmp.version.txt
>> >
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> What does the BSOD say?
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >>
>> >> "parabolas" <parabolas@discussions.microsoft.com> wrote in message
>> >> news:63285930-1BA5-4FF0-8F5F-B91910E0B722@microsoft.com...
>> >> >I just installed Vista RC 1, and everything is working great except
>> >> >for
>> >> >one
>> >> > issue.
>> >> >
>> >> > Whenever I try to open files from within a program, such as Word
>> >> > 2007,
>> >> > Gmail, or the Easy Transfer wizard, the browse folder comes up and
>> >> > then
>> >> > it
>> >> > goes to the Blue Screen of Death.
>> >> >
>> >> > Is there anyway to fix this problem?
>> >> >
>> >> > Any suggestions are greatly appreciated.
>> >>
>> >>

>>
>>


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Old 18-10-2006, 10:05 AM   #7
Rick Rogers
Guest
 
Posts: n/a
Default Re: BSOD when opening files

Bingo.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Jane C" <jellybean@nospam.xjgarage.org> wrote in message
news:E4FA620B-FC7E-4DA0-8D07-1B1B3CB2175C@microsoft.com...
> tmtdi.sys Trend Micro TDI Driver
> http://www.file.net/process/tmtdi.sys.html
>
> Make sure that your Trend Micro product is Vista-compatible. If not, you
> should uninstall it.
>
> --
> Jane, not plain 64 bit enabled
> Batteries not included. Braincell on vacation :-)
> "parabolas" <parabolas@discussions.microsoft.com> wrote in message
> news:1153F2FF-19B5-432E-8AE7-F8F135340883@microsoft.com...
>> Okay.
>>
>> This is what it said at the top.
>>
>> DRIVER_IRQL_NOT_LESS_OR_EQUAL
>>
>> At the bottom it said:
>>
>> *** STOP: 0x000000D1
>> *** (0x00000000, 0x00000002, 0x00000000, 0x90D6BA*A)
>>
>> tmtdi.sys - Address 90D6BA8A base at 90D63000
>>
>> DateStamp 43257a89
>>
>> Thanks again.
>>
>> "Rick Rogers" wrote:
>>
>>> Hi,
>>>
>>> Go into system properties/advanced setting and disable the option under
>>> startup and recovery settings to automatically reboot. Then the system
>>> won't
>>> flash the BSOD and reboot, but rather it should stay on screen.You will
>>> have
>>> to manually restart after recording the information.
>>>
>>> A 0xD1 error is often driver related, but knowing what module was
>>> involved
>>> will help. This should show on the stop error screen.
>>>
>>> --
>>> Best of Luck,
>>>
>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> http://mvp.support.microsoft.com/
>>> Windows help - www.rickrogers.org
>>>
>>> "parabolas" <parabolas@discussions.microsoft.com> wrote in message
>>> news:2D49A1A0-7A99-4CDF-B9B3-158EE91003EE@microsoft.com...
>>> > This is the report that the Windows generated after the computer
>>> > rebooted.
>>> > The Blue screen flashed on and off to quick for me to read what it
>>> > said.
>>> >
>>> > Problem signature:
>>> > Problem Event Name: BlueScreen
>>> > OS Version: 6.0.5600.2.0.0.256.1
>>> > Locale ID: 1033
>>> >
>>> > Additional information about the problem:
>>> > BCCode: d1
>>> > BCP1: 00000000
>>> > BCP2: 00000002
>>> > BCP3: 00000000
>>> > BCP4: 9065BA8A
>>> > OS Version: 6_0_5600
>>> > Service Pack: 0_0
>>> > Product: 256_1
>>> >
>>> > Files that help describe the problem:
>>> > F:\Windows\Minidump\Mini101706-03.dmp
>>> > F:\Users\Louis Pontarelli\AppData\Local\Temp\WER-58234-0.sysdata.xml
>>> > F:\Users\Louis Pontarelli\AppData\Local\Temp\WERF695.tmp.version.txt
>>> >
>>> >
>>> > "Rick Rogers" wrote:
>>> >
>>> >> What does the BSOD say?
>>> >>
>>> >> --
>>> >> Best of Luck,
>>> >>
>>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> >> http://mvp.support.microsoft.com/
>>> >> Windows help - www.rickrogers.org
>>> >>
>>> >> "parabolas" <parabolas@discussions.microsoft.com> wrote in message
>>> >> news:63285930-1BA5-4FF0-8F5F-B91910E0B722@microsoft.com...
>>> >> >I just installed Vista RC 1, and everything is working great except
>>> >> >for
>>> >> >one
>>> >> > issue.
>>> >> >
>>> >> > Whenever I try to open files from within a program, such as Word
>>> >> > 2007,
>>> >> > Gmail, or the Easy Transfer wizard, the browse folder comes up and
>>> >> > then
>>> >> > it
>>> >> > goes to the Blue Screen of Death.
>>> >> >
>>> >> > Is there anyway to fix this problem?
>>> >> >
>>> >> > Any suggestions are greatly appreciated.
>>> >>
>>> >>
>>>
>>>

>


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