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Upgrading and uninstalling Defender V 1.1
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Upgrading and uninstalling Defender V 1.1
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Upgrading and uninstalling Defender V 1.1 |
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#1 |
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Guest
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I currently have Windows Defender 1.1.1347.6 installed and I am trying to
upgrade to V2 beta. During the install, the previous version is uninstalled. The problem I am having is Windows is asking me for the original msi file to uninstall the old version. It is looking for "WindowsDefender.msi" which I dont have and dont see a way to download. I've also tried using Add/Remove programs but get the same problem. How do I uninstall the old version so I can get the new version? |
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#2 |
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Guest
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Hello Stevo,
Please follow the links in this threads: http://www.microsoft.com/communitie...8e-4bb465da4e4e Alan D., Dave M., and Bill S. have some sugestions. Good luck -- "Stevo DaDevo" wrote: > I currently have Windows Defender 1.1.1347.6 installed and I am trying to > upgrade to V2 beta. During the install, the previous version is uninstalled. > The problem I am having is Windows is asking me for the original msi file to > uninstall the old version. It is looking for "WindowsDefender.msi" which I > dont have and dont see a way to download. I've also tried using Add/Remove > programs but get the same problem. How do I uninstall the old version so I > can get the new version? |
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#3 |
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Guest
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Still no joy.
I tried Larry's suggestion: 1. Downloaded the setup program to my desktop. 2. Disconnected from the internet. 3. Closed down all the components of my AV software. 4. Switched off Defender's real time protection. 5. Right clicked the Defender icon in the system tray (lower right) and chose 'exit'. 6. Selected Start ->Run -> and entered "net stop windefend" into the panel (omitting the quote marks) which I think shuts down some other aspect of Defender (Dave will maybe tell us just what it does.) 7. Ran the setup program. 8. Reactivated everything, reconnected to the internet, and did a manual update (it will nag you to do this). Then a quick scan, just to check it was working OK. I am still unable to uninstall the old version. It keeps asking me for the WindowsDefender.msi file that was used to install it originally. I dont have it and other version I have tried online, dont work either. I have also tried the MS Installer cleanup utility and it didnt help. "Engel" wrote: > Hello Stevo, > > Please follow the links in this threads: > http://www.microsoft.com/communitie...8e-4bb465da4e4e > > Alan D., Dave M., and Bill S. have some sugestions. > > Good luck > -- > "Stevo DaDevo" wrote: > > > I currently have Windows Defender 1.1.1347.6 installed and I am trying to > > upgrade to V2 beta. During the install, the previous version is uninstalled. > > The problem I am having is Windows is asking me for the original msi file to > > uninstall the old version. It is looking for "WindowsDefender.msi" which I > > dont have and dont see a way to download. I've also tried using Add/Remove > > programs but get the same problem. How do I uninstall the old version so I > > can get the new version? |
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#4 |
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Guest
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Reboot in Safe Mode, and try this in Start | Run:
MsiExec.exe /I{B2D7CE29-614A-4ACC-8BFE-009EB3A244C9} to uninstall. "Stevo DaDevo" <Stevo DaDevo@discussions.microsoft.com> wrote in message news:429434A6-10BE-47DF-83EE-E71C73C234D4@microsoft.com... >I currently have Windows Defender 1.1.1347.6 installed and I am trying to > upgrade to V2 beta. During the install, the previous version is > uninstalled. > The problem I am having is Windows is asking me for the original msi file > to > uninstall the old version. It is looking for "WindowsDefender.msi" which I > dont have and dont see a way to download. I've also tried using Add/Remove > programs but get the same problem. How do I uninstall the old version so I > can get the new version? |
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