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Can't Install WD

 
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Old 13-12-2006, 11:40 PM   #1
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Default Can't Install WD


XP - SP2; have downloaded WD installation pkg. Gets to a point then I get the
message 'The feature you are trying to use is on a network resource that is
unavailable.' I am the Owner/Administrator. I have put the install. pkg. in 3
different locations - Desktop; c:\ Program Files; and c:\Program
Files\Windows Defender. Trying from each place I get the same message, which
also says, e.g., c:\Program Files\Windows Defender "is not a valid
installation package." Same when trying from the other two locations, and
when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.


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Old 14-12-2006, 02:38 AM   #2
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Default RE: Can't Install WD

Additional info. Version now installed = 1.1.1347 = not the one instructions
say needs to be deleted. Tried to delete it anyway. Can't because = "The
install source for this product is not available." I've done nothing but
receive updates since it was installed. (More info = Def. ver. = 1.14.1929.4;
Eng. ver. = 1.1.1804.0.

"Marty" wrote:

> XP - SP2; have downloaded WD installation pkg. Gets to a point then I get the
> message 'The feature you are trying to use is on a network resource that is
> unavailable.' I am the Owner/Administrator. I have put the install. pkg. in 3
> different locations - Desktop; c:\ Program Files; and c:\Program
> Files\Windows Defender. Trying from each place I get the same message, which
> also says, e.g., c:\Program Files\Windows Defender "is not a valid
> installation package." Same when trying from the other two locations, and
> when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.
>
>

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Old 14-12-2006, 04:17 AM   #3
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Default RE: Can't Install WD

Marty, I can help you fix this, but let me ask a non-sequiter first: Do you
use Microsoft Office on this machine?

--
"Marty" wrote:

> XP - SP2; have downloaded WD installation pkg. Gets to a point then I get the
> message 'The feature you are trying to use is on a network resource that is
> unavailable.' I am the Owner/Administrator. I have put the install. pkg. in 3
> different locations - Desktop; c:\ Program Files; and c:\Program
> Files\Windows Defender. Trying from each place I get the same message, which
> also says, e.g., c:\Program Files\Windows Defender "is not a valid
> installation package." Same when trying from the other two locations, and
> when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.
>
>

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Old 14-12-2006, 05:41 AM   #4
NewScience
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Default Re: Can't Install WD

Do each of the 3 areas have the entire package or are two of them just
shortcuts?
Are any paths on your system connected to a network drive? Not just dealing
with WD, but do you have any network drives that contains data in support of
your system?

"Marty" <Marty@discussions.microsoft.com> wrote in message
news:86F96CD7-3890-4C36-BC30-0CB6A4CA2449@microsoft.com...
> XP - SP2; have downloaded WD installation pkg. Gets to a point then I get
> the
> message 'The feature you are trying to use is on a network resource that
> is
> unavailable.' I am the Owner/Administrator. I have put the install. pkg.
> in 3
> different locations - Desktop; c:\ Program Files; and c:\Program
> Files\Windows Defender. Trying from each place I get the same message,
> which
> also says, e.g., c:\Program Files\Windows Defender "is not a valid
> installation package." Same when trying from the other two locations, and
> when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.
>
>



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Old 14-12-2006, 02:35 PM   #5
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Default RE: Can't Install WD

No, I do not use MS Office.

"Engel" wrote:

> Marty, I can help you fix this, but let me ask a non-sequiter first: Do you
> use Microsoft Office on this machine?
>
> --
> "Marty" wrote:
>
> > XP - SP2; have downloaded WD installation pkg. Gets to a point then I get the
> > message 'The feature you are trying to use is on a network resource that is
> > unavailable.' I am the Owner/Administrator. I have put the install. pkg. in 3
> > different locations - Desktop; c:\ Program Files; and c:\Program
> > Files\Windows Defender. Trying from each place I get the same message, which
> > also says, e.g., c:\Program Files\Windows Defender "is not a valid
> > installation package." Same when trying from the other two locations, and
> > when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.
> >
> >

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Old 14-12-2006, 02:38 PM   #6
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Default Re: Can't Install WD

Each of the 3 areas have the file I downloaded which I copied and pasted from
the original location.

There are no paths on my system connected to a network drive. There are no
network drives that contain date in support of my system. There is a LAN in
the house with one other computer connected to it, but there is no interface
between the computers.

"NewScience" wrote:

> Do each of the 3 areas have the entire package or are two of them just
> shortcuts?
> Are any paths on your system connected to a network drive? Not just dealing
> with WD, but do you have any network drives that contains data in support of
> your system?
>
> "Marty" <Marty@discussions.microsoft.com> wrote in message
> news:86F96CD7-3890-4C36-BC30-0CB6A4CA2449@microsoft.com...
> > XP - SP2; have downloaded WD installation pkg. Gets to a point then I get
> > the
> > message 'The feature you are trying to use is on a network resource that
> > is
> > unavailable.' I am the Owner/Administrator. I have put the install. pkg.
> > in 3
> > different locations - Desktop; c:\ Program Files; and c:\Program
> > Files\Windows Defender. Trying from each place I get the same message,
> > which
> > also says, e.g., c:\Program Files\Windows Defender "is not a valid
> > installation package." Same when trying from the other two locations, and
> > when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.
> >
> >

>
>
>

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Old 14-12-2006, 04:00 PM   #7
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Default RE: Can't Install WD

Problem solved! I was finally able to remove the Beta version, after which WD
installed without a hitch.

"Engel" wrote:

> Marty, I can help you fix this, but let me ask a non-sequiter first: Do you
> use Microsoft Office on this machine?
>
> --
> "Marty" wrote:
>
> > XP - SP2; have downloaded WD installation pkg. Gets to a point then I get the
> > message 'The feature you are trying to use is on a network resource that is
> > unavailable.' I am the Owner/Administrator. I have put the install. pkg. in 3
> > different locations - Desktop; c:\ Program Files; and c:\Program
> > Files\Windows Defender. Trying from each place I get the same message, which
> > also says, e.g., c:\Program Files\Windows Defender "is not a valid
> > installation package." Same when trying from the other two locations, and
> > when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.
> >
> >

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Old 14-12-2006, 04:01 PM   #8
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Default Re: Can't Install WD

Problem solved! I was finally able to remove the Beta version, after which WD
installed without a hitch.

"NewScience" wrote:

> Do each of the 3 areas have the entire package or are two of them just
> shortcuts?
> Are any paths on your system connected to a network drive? Not just dealing
> with WD, but do you have any network drives that contains data in support of
> your system?
>
> "Marty" <Marty@discussions.microsoft.com> wrote in message
> news:86F96CD7-3890-4C36-BC30-0CB6A4CA2449@microsoft.com...
> > XP - SP2; have downloaded WD installation pkg. Gets to a point then I get
> > the
> > message 'The feature you are trying to use is on a network resource that
> > is
> > unavailable.' I am the Owner/Administrator. I have put the install. pkg.
> > in 3
> > different locations - Desktop; c:\ Program Files; and c:\Program
> > Files\Windows Defender. Trying from each place I get the same message,
> > which
> > also says, e.g., c:\Program Files\Windows Defender "is not a valid
> > installation package." Same when trying from the other two locations, and
> > when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.
> >
> >

>
>
>

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Old 14-12-2006, 04:02 PM   #9
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Default Re: Can't Install WD

Thanks for replying to my original question!

"NewScience" wrote:

> Do each of the 3 areas have the entire package or are two of them just
> shortcuts?
> Are any paths on your system connected to a network drive? Not just dealing
> with WD, but do you have any network drives that contains data in support of
> your system?
>
> "Marty" <Marty@discussions.microsoft.com> wrote in message
> news:86F96CD7-3890-4C36-BC30-0CB6A4CA2449@microsoft.com...
> > XP - SP2; have downloaded WD installation pkg. Gets to a point then I get
> > the
> > message 'The feature you are trying to use is on a network resource that
> > is
> > unavailable.' I am the Owner/Administrator. I have put the install. pkg.
> > in 3
> > different locations - Desktop; c:\ Program Files; and c:\Program
> > Files\Windows Defender. Trying from each place I get the same message,
> > which
> > also says, e.g., c:\Program Files\Windows Defender "is not a valid
> > installation package." Same when trying from the other two locations, and
> > when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.
> >
> >

>
>
>

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Old 14-12-2006, 04:03 PM   #10
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Default RE: Can't Install WD

Thanks for replying to my original question.

"Engel" wrote:

> Marty, I can help you fix this, but let me ask a non-sequiter first: Do you
> use Microsoft Office on this machine?
>
> --
> "Marty" wrote:
>
> > XP - SP2; have downloaded WD installation pkg. Gets to a point then I get the
> > message 'The feature you are trying to use is on a network resource that is
> > unavailable.' I am the Owner/Administrator. I have put the install. pkg. in 3
> > different locations - Desktop; c:\ Program Files; and c:\Program
> > Files\Windows Defender. Trying from each place I get the same message, which
> > also says, e.g., c:\Program Files\Windows Defender "is not a valid
> > installation package." Same when trying from the other two locations, and
> > when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.
> >
> >

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