Download final version WD

I have WindowsXP, Internet explorer 7, all updates, latestest version of
windows installer. I received a notice to upgrade WD ver 1.14.1929.4. I
have tried, but the download screen comes up and nothing happens. Can anyone
help??
--
I''''m a computer dummy

Hi oldlady, I'm an old cat

goto Microsoft/Windows Update and under Options on the left side of the
Window, click Review your update history. See if there is an entry
1.14.1929.4

Let me know what it shows. If nothing there, click the Windows Defender
Icon and on the WD window click the down arrow to the right of the white ?
(help), Click Check for Updates. Again, let me know what happens.

"oldlady" wrote:

> I have WindowsXP, Internet explorer 7, all updates, latestest version of
> windows installer. I received a notice to upgrade WD ver 1.14.1929.4. I
> have tried, but the download screen comes up and nothing happens. Can anyone
> help??
> --
> I''''m a computer dummy

Hi all

I same problem as "oldlady". I try and download the new WD file, but nothing
happens, just a blank page.

I did lok at my update history, and yes there is an entry there for
1.14.1929.4.

What do I do now???

Thanks

B

"Mr Cat" wrote:

> Hi oldlady, I'm an old cat
>
> goto Microsoft/Windows Update and under Options on the left side of the
> Window, click Review your update history. See if there is an entry
> 1.14.1929.4
>
> Let me know what it shows. If nothing there, click the Windows Defender
> Icon and on the WD window click the down arrow to the right of the white ?
> (help), Click Check for Updates. Again, let me know what happens.
>
> "oldlady" wrote:
>
> > I have WindowsXP, Internet explorer 7, all updates, latestest version of
> > windows installer. I received a notice to upgrade WD ver 1.14.1929.4. I
> > have tried, but the download screen comes up and nothing happens. Can anyone
> > help??
> > --
> > I''''m a computer dummy

As long as the home page (at the bottom) for Windows Defender shows the
definition file as 1.14.1924.4 and the update history under Microsoft/Windows
Update shows successful, you are OK. I don't know why the blank page, but
let's see what happens on the next cycle of definition updates.

"Beleniel" wrote:

> Hi all
>
> I same problem as "oldlady". I try and download the new WD file, but nothing
> happens, just a blank page.
>
> I did lok at my update history, and yes there is an entry there for
> 1.14.1929.4.
>
> What do I do now???
>
> Thanks
>
> B
>
> "Mr Cat" wrote:
>
> > Hi oldlady, I'm an old cat
> >
> > goto Microsoft/Windows Update and under Options on the left side of the
> > Window, click Review your update history. See if there is an entry
> > 1.14.1929.4
> >
> > Let me know what it shows. If nothing there, click the Windows Defender
> > Icon and on the WD window click the down arrow to the right of the white ?
> > (help), Click Check for Updates. Again, let me know what happens.
> >
> > "oldlady" wrote:
> >
> > > I have WindowsXP, Internet explorer 7, all updates, latestest version of
> > > windows installer. I received a notice to upgrade WD ver 1.14.1929.4. I
> > > have tried, but the download screen comes up and nothing happens. Can anyone
> > > help??
> > > --
> > > I''''m a computer dummy

Can you successfully download other items which require WGA validation?

http://www.microsoft.com/downloads/...&displaylang=en

Above's a reasonably small app you could test with. Don't install it unless
you are interested, just see whether you can download it or see the same
symptom.

--

"Beleniel" <Beleniel@discussions.microsoft.com> wrote in message
news:52F30D9E-C0AF-4FE2-90D1-7C8B7B502488@microsoft.com...
> Hi all
>
> I same problem as "oldlady". I try and download the new WD file, but
> nothing
> happens, just a blank page.
>
> I did lok at my update history, and yes there is an entry there for
> 1.14.1929.4.
>
> What do I do now???
>
> Thanks
>
> B
>
> "Mr Cat" wrote:
>
>> Hi oldlady, I'm an old cat
>>
>> goto Microsoft/Windows Update and under Options on the left side of the
>> Window, click Review your update history. See if there is an entry
>> 1.14.1929.4
>>
>> Let me know what it shows. If nothing there, click the Windows Defender
>> Icon and on the WD window click the down arrow to the right of the white
>> ?
>> (help), Click Check for Updates. Again, let me know what happens.
>>
>> "oldlady" wrote:
>>
>> > I have WindowsXP, Internet explorer 7, all updates, latestest version
>> > of
>> > windows installer. I received a notice to upgrade WD ver 1.14.1929.4.
>> > I
>> > have tried, but the download screen comes up and nothing happens. Can
>> > anyone
>> > help??
>> > --
>> > I''''m a computer dummy

Looks like I get the same problem ..... it validates ok and then asks me to
download. I download and a separate window opens. This window just stays
blank/white and the prgress bar at the bottom seems to stop at about half-way.

B

"Bill Sanderson MVP" wrote:

> Can you successfully download other items which require WGA validation?
>
> http://www.microsoft.com/downloads/...&displaylang=en
>
> Above's a reasonably small app you could test with. Don't install it unless
> you are interested, just see whether you can download it or see the same
> symptom.
>
> --
>
> "Beleniel" <Beleniel@discussions.microsoft.com> wrote in message
> news:52F30D9E-C0AF-4FE2-90D1-7C8B7B502488@microsoft.com...
> > Hi all
> >
> > I same problem as "oldlady". I try and download the new WD file, but
> > nothing
> > happens, just a blank page.
> >
> > I did lok at my update history, and yes there is an entry there for
> > 1.14.1929.4.
> >
> > What do I do now???
> >
> > Thanks
> >
> > B
> >
> > "Mr Cat" wrote:
> >
> >> Hi oldlady, I'm an old cat
> >>
> >> goto Microsoft/Windows Update and under Options on the left side of the
> >> Window, click Review your update history. See if there is an entry
> >> 1.14.1929.4
> >>
> >> Let me know what it shows. If nothing there, click the Windows Defender
> >> Icon and on the WD window click the down arrow to the right of the white
> >> ?
> >> (help), Click Check for Updates. Again, let me know what happens.
> >>
> >> "oldlady" wrote:
> >>
> >> > I have WindowsXP, Internet explorer 7, all updates, latestest version
> >> > of
> >> > windows installer. I received a notice to upgrade WD ver 1.14.1929.4.
> >> > I
> >> > have tried, but the download screen comes up and nothing happens. Can
> >> > anyone
> >> > help??
> >> > --
> >> > I''''m a computer dummy
>
>
>

OK- So I think that tells us to troubleshoot WGA, and not that the Defender
download is somehow dead.

What happens when you hit the "validate now" button here:

http://www.microsoft.com/genuine/do...19-fa27cf3c076b

If this has a problem, or even if it doesn't, this would be next:

http://www.microsoft.com/genuine/diag/

Any popup blockers running?

--

"Beleniel" <Beleniel@discussions.microsoft.com> wrote in message
news:5203FCA5-E62D-421A-A1F4-E329E592DD0A@microsoft.com...
> Looks like I get the same problem ..... it validates ok and then asks me
> to
> download. I download and a separate window opens. This window just stays
> blank/white and the prgress bar at the bottom seems to stop at about
> half-way.
>
> B
>
> "Bill Sanderson MVP" wrote:
>
>> Can you successfully download other items which require WGA validation?
>>
>> http://www.microsoft.com/downloads/...&displaylang=en
>>
>> Above's a reasonably small app you could test with. Don't install it
>> unless
>> you are interested, just see whether you can download it or see the same
>> symptom.
>>
>> --
>>
>> "Beleniel" <Beleniel@discussions.microsoft.com> wrote in message
>> news:52F30D9E-C0AF-4FE2-90D1-7C8B7B502488@microsoft.com...
>> > Hi all
>> >
>> > I same problem as "oldlady". I try and download the new WD file, but
>> > nothing
>> > happens, just a blank page.
>> >
>> > I did lok at my update history, and yes there is an entry there for
>> > 1.14.1929.4.
>> >
>> > What do I do now???
>> >
>> > Thanks
>> >
>> > B
>> >
>> > "Mr Cat" wrote:
>> >
>> >> Hi oldlady, I'm an old cat
>> >>
>> >> goto Microsoft/Windows Update and under Options on the left side of
>> >> the
>> >> Window, click Review your update history. See if there is an entry
>> >> 1.14.1929.4
>> >>
>> >> Let me know what it shows. If nothing there, click the Windows
>> >> Defender
>> >> Icon and on the WD window click the down arrow to the right of the
>> >> white
>> >> ?
>> >> (help), Click Check for Updates. Again, let me know what happens.
>> >>
>> >> "oldlady" wrote:
>> >>
>> >> > I have WindowsXP, Internet explorer 7, all updates, latestest
>> >> > version
>> >> > of
>> >> > windows installer. I received a notice to upgrade WD ver
>> >> > 1.14.1929.4.
>> >> > I
>> >> > have tried, but the download screen comes up and nothing happens.
>> >> > Can
>> >> > anyone
>> >> > help??
>> >> > --
>> >> > I''''m a computer dummy
>>
>>
>>

Hi..old cat. Yes, I do have that update. Is that the new version now? I
really appreciate the help.
--
I''''m a computer dummy


"Mr Cat" wrote:

> Hi oldlady, I'm an old cat
>
> goto Microsoft/Windows Update and under Options on the left side of the
> Window, click Review your update history. See if there is an entry
> 1.14.1929.4
>
> Let me know what it shows. If nothing there, click the Windows Defender
> Icon and on the WD window click the down arrow to the right of the white ?
> (help), Click Check for Updates. Again, let me know what happens.
>
> "oldlady" wrote:
>
> > I have WindowsXP, Internet explorer 7, all updates, latestest version of
> > windows installer. I received a notice to upgrade WD ver 1.14.1929.4. I
> > have tried, but the download screen comes up and nothing happens. Can anyone
> > help??
> > --
> > I''''m a computer dummy

Well ...Looks like all ok then. Thank-you everyone!
--
I''''m a computer dummy


"Mr Cat" wrote:

> As long as the home page (at the bottom) for Windows Defender shows the
> definition file as 1.14.1924.4 and the update history under Microsoft/Windows
> Update shows successful, you are OK. I don't know why the blank page, but
> let's see what happens on the next cycle of definition updates.
>
> "Beleniel" wrote:
>
> > Hi all
> >
> > I same problem as "oldlady". I try and download the new WD file, but nothing
> > happens, just a blank page.
> >
> > I did lok at my update history, and yes there is an entry there for
> > 1.14.1929.4.
> >
> > What do I do now???
> >
> > Thanks
> >
> > B
> >
> > "Mr Cat" wrote:
> >
> > > Hi oldlady, I'm an old cat
> > >
> > > goto Microsoft/Windows Update and under Options on the left side of the
> > > Window, click Review your update history. See if there is an entry
> > > 1.14.1929.4
> > >
> > > Let me know what it shows. If nothing there, click the Windows Defender
> > > Icon and on the WD window click the down arrow to the right of the white ?
> > > (help), Click Check for Updates. Again, let me know what happens.
> > >
> > > "oldlady" wrote:
> > >
> > > > I have WindowsXP, Internet explorer 7, all updates, latestest version of
> > > > windows installer. I received a notice to upgrade WD ver 1.14.1929.4. I
> > > > have tried, but the download screen comes up and nothing happens. Can anyone
> > > > help??
> > > > --
> > > > I''''m a computer dummy

I tried your download, and the same small blank window came up...nothing
asking if I wanted to save or run, then the thank-you from MS for
downloading. If it is on my computer, how do I find and delete now?
--
I''''m a computer dummy


"Bill Sanderson MVP" wrote:

> Can you successfully download other items which require WGA validation?
>
> http://www.microsoft.com/downloads/...&displaylang=en
>
> Above's a reasonably small app you could test with. Don't install it unless
> you are interested, just see whether you can download it or see the same
> symptom.
>
> --
>
> "Beleniel" <Beleniel@discussions.microsoft.com> wrote in message
> news:52F30D9E-C0AF-4FE2-90D1-7C8B7B502488@microsoft.com...
> > Hi all
> >
> > I same problem as "oldlady". I try and download the new WD file, but
> > nothing
> > happens, just a blank page.
> >
> > I did lok at my update history, and yes there is an entry there for
> > 1.14.1929.4.
> >
> > What do I do now???
> >
> > Thanks
> >
> > B
> >
> > "Mr Cat" wrote:
> >
> >> Hi oldlady, I'm an old cat
> >>
> >> goto Microsoft/Windows Update and under Options on the left side of the
> >> Window, click Review your update history. See if there is an entry
> >> 1.14.1929.4
> >>
> >> Let me know what it shows. If nothing there, click the Windows Defender
> >> Icon and on the WD window click the down arrow to the right of the white
> >> ?
> >> (help), Click Check for Updates. Again, let me know what happens.
> >>
> >> "oldlady" wrote:
> >>
> >> > I have WindowsXP, Internet explorer 7, all updates, latestest version
> >> > of
> >> > windows installer. I received a notice to upgrade WD ver 1.14.1929.4.
> >> > I
> >> > have tried, but the download screen comes up and nothing happens. Can
> >> > anyone
> >> > help??
> >> > --
> >> > I''''m a computer dummy
>
>
>