How to do if user always claim network is slow

Dear all,

My company user always complaint the network is slow, accessing the network
drive and transmitting e-mail. What should I do?


Jonathan

a pitty support wrote:
> Dear all,
>
> My company user always complaint the network is slow, accessing the network
> drive and transmitting e-mail. What should I do?

You should determine if the network is indeed slow and if it is, find
out why and fix it.

Based on this and your other post, you might want a local professional
with networking and domain expertise to come in and take a look at your
setup. I'm not saying this to hurt your feelings in any way, but am just
being practical.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Thanks malke,

Our company have financial difficulty.
I rephrase my question. How to prove the network is not slow?
What will the expertise do to prove the network is not slow?


Best regards,
Jonathan

"Malke" wrote:

> a pitty support wrote:
> > Dear all,
> >
> > My company user always complaint the network is slow, accessing the network
> > drive and transmitting e-mail. What should I do?
>
> You should determine if the network is indeed slow and if it is, find
> out why and fix it.
>
> Based on this and your other post, you might want a local professional
> with networking and domain expertise to come in and take a look at your
> setup. I'm not saying this to hurt your feelings in any way, but am just
> being practical.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

a pitty support wrote:
> Thanks malke,
>
> Our company have financial difficulty.
> I rephrase my question. How to prove the network is not slow?
> What will the expertise do to prove the network is not slow?

I'm sorry to hear about your company's financial difficulties. This
means that you will need to spend a great deal of time researching how
to troubleshoot a network. This is not something you can get in a few
sentences from a newsgroup. Here are a few good sites to start:

http://www.practicallynetworked.com/
http://www.ezlan.net
http://www.tomsnetworking.com
http://www.wown.info/
http://www.howtonetworking.com/default.htm
http://nitecruzr.blogspot.com/

For everything else, use Google.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

a pitty support wrote:

> Thanks malke,
>
> Our company have financial difficulty.
> I rephrase my question. How to prove the network is not slow?
> What will the expertise do to prove the network is not slow?
>
>
> Best regards,
> Jonathan
>
> "Malke" wrote:
>
>> a pitty support wrote:
>> > Dear all,
>> >
>> > My company user always complaint the network is slow, accessing the
>> > network drive and transmitting e-mail. What should I do?
>>
>> You should determine if the network is indeed slow and if it is, find
>> out why and fix it.
>>
>> Based on this and your other post, you might want a local professional
>> with networking and domain expertise to come in and take a look at your
>> setup. I'm not saying this to hurt your feelings in any way, but am just
>> being practical.
>>
>>
>> Malke
>> --
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User
>>
It may be worthwhile to see what that user is doing and politely asking the
user what they are comparing your network to.
--
JosephKK
Gegen dummheit kampfen die Gotter Selbst, vergebens.Â*Â*
--Schiller