SP 2 Installation Problem

I have a clean install of XP SP1 and now want to install SP2. Every time the
installation hangs on checking Product Key. (Yes it is a genuine copy) I
tried it from the update website, and from the Administrator installation
which I burned on a CD. What could cause this behaviour.

Somchai

SP2 installation hangs at "Checking product key" phase

Posted by another user who got a response from MS Support:-

<quote>

There are 3 steps which we have to do to get the SP2 installed.

Steps are:

1) Please go into the CMD prompt (Start/Run --> cmd.exe )

2) Then type cd /d %windir%\inf and make sure we are in that directory.

3) Then type ren oem*.inf oem*.old, it will go back to the prompt after giving you some
error (Do not worry about it)

4) Then type ren oem*.pnf oem*.old1, it will go back to the prompt after giving you some
error (Do not worry about it)

5) Then goto start - run - type "%windir%\inf" and you will see the files in the folder.

6) Then find the file by name INFCACHE.1 and take a backup of it to desktop (by copying it
to desktop) and delete the INFCACHE.1 from c:\windows\inf.

7) Close all windows and reboot the computer to safe mode and start the installation of
SP2 and it should go fine.

<quote>


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"Somchai" <Somchai@discussions.microsoft.com> wrote in message
news:B5BC02A1-7565-462D-8994-BC6EF61A587C@microsoft.com...
|I have a clean install of XP SP1 and now want to install SP2. Every time the
| installation hangs on checking Product Key. (Yes it is a genuine copy) I
| tried it from the update website, and from the Administrator installation
| which I burned on a CD. What could cause this behaviour.
|
| Somchai