New Reinstallation Problem

I have just attempted to reinstall Windows XP Home edition from the OEM
supplied disk. I wanted a clean system with all my old software etc.
removed. All seems to have gone well and at the end I am asked for the 25
Character Product key. The original installation was done before I got the
set (in 2001) and I do not have this key. The manufacturer said it should
be stuck on the tower but it isn't. He says I should be able to get it from
Microsoft as it is (was) a perfectly legal system. Please advise me how I
go about getting this. Phone number or email address would be appreciated.
Thanks,

AlanC37

The tower info usually stuck on the back of the pc 99% of the time has no
information to the product key microsoft wants.The info on the back is always
mfg info,the info they gave you is wrong.....To get the key,you need to
contact
the oem supplier,microsoft retail software has the key printed inside the box
on a yellow/orange sticker,i'd imagine the oem folks did the same when the pc
was new...

"AlanC37" wrote:

> I have just attempted to reinstall Windows XP Home edition from the OEM
> supplied disk. I wanted a clean system with all my old software etc.
> removed. All seems to have gone well and at the end I am asked for the 25
> Character Product key. The original installation was done before I got the
> set (in 2001) and I do not have this key. The manufacturer said it should
> be stuck on the tower but it isn't. He says I should be able to get it from
> Microsoft as it is (was) a perfectly legal system. Please advise me how I
> go about getting this. Phone number or email address would be appreciated.
> Thanks,
>
> AlanC37
>
>
>

I certainly cannot find anything on the tower that is useful. I will try
and get information from MDG by email or web. The local guy was sure that
MDG could not help me. Surely they must have had some sort of group licence
from Microsoft when the computer was built (2001) and I would expect that
either the OEM or Microsoft would have records. I would appreciate
information on who to contact in Microsoft if anyone knows. Thanks again,
Alan C

"Andrew E." <eckrichco@msn.com> wrote in message
news:68B82B23-98C5-4589-86F6-B75D106E8B33@microsoft.com...
> The tower info usually stuck on the back of the pc 99% of the time has no
> information to the product key microsoft wants.The info on the back is
> always
> mfg info,the info they gave you is wrong.....To get the key,you need to
> contact
> the oem supplier,microsoft retail software has the key printed inside the
> box
> on a yellow/orange sticker,i'd imagine the oem folks did the same when the
> pc
> was new...
>
> "AlanC37" wrote:
>
>> I have just attempted to reinstall Windows XP Home edition from the OEM

MS will not help, its OEM.
Only the origonal supplier can supply the key, however as its now 6 years
old they may be under no obligation to help

"AlanC37" <acombellack@nspmsympatico.ca> wrote in message
news:O4Yuv1UQHHA.2172@TK2MSFTNGP04.phx.gbl...
> I certainly cannot find anything on the tower that is useful. I will try
> and get information from MDG by email or web. The local guy was sure that
> MDG could not help me. Surely they must have had some sort of group
licence
> from Microsoft when the computer was built (2001) and I would expect that
> either the OEM or Microsoft would have records. I would appreciate
> information on who to contact in Microsoft if anyone knows. Thanks again,
> Alan C
>
> "Andrew E." <eckrichco@msn.com> wrote in message
> news:68B82B23-98C5-4589-86F6-B75D106E8B33@microsoft.com...
> > The tower info usually stuck on the back of the pc 99% of the time has
no
> > information to the product key microsoft wants.The info on the back is
> > always
> > mfg info,the info they gave you is wrong.....To get the key,you need to
> > contact
> > the oem supplier,microsoft retail software has the key printed inside
the
> > box
> > on a yellow/orange sticker,i'd imagine the oem folks did the same when
the
> > pc
> > was new...
> >
> > "AlanC37" wrote:
> >
> >> I have just attempted to reinstall Windows XP Home edition from the OEM
>
>

So. New installation I guess. Seems a bit unfair since I understood I
could reinstall on the same computer as many times as I liked. Life is
hard!!
Thanks anyway
Alan C

"DL" <address@invalid> wrote in message
news:uiRsH8XQHHA.3460@TK2MSFTNGP03.phx.gbl...
> MS will not help, its OEM.
> Only the origonal supplier can supply the key, however as its now 6 years
> old they may be under no obligation to help
>
> "AlanC37" <acombellack@nspmsympatico.ca> wrote in message
> news:O4Yuv1UQHHA.2172@TK2MSFTNGP04.phx.gbl...
>> I certainly cannot find anything on the tower that is useful. I will try
>> and get information from MDG by email or web. The local guy was sure
>> that
>> MDG could not help me. Surely they must have had some sort of group
> licence
>> from Microsoft when the computer was built (2001) and I would expect that
>> either the OEM or Microsoft would have records. I would appreciate
>> information on who to contact in Microsoft if anyone knows. Thanks
>> again,
>> Alan C
>>
>> "Andrew E." <eckrichco@msn.com> wrote in message
>> news:68B82B23-98C5-4589-86F6-B75D106E8B33@microsoft.com...
>> > The tower info usually stuck on the back of the pc 99% of the time has
> no
>> > information to the product key microsoft wants.The info on the back is
>> > always
>> > mfg info,the info they gave you is wrong.....To get the key,you need to
>> > contact
>> > the oem supplier,microsoft retail software has the key printed inside
> the
>> > box
>> > on a yellow/orange sticker,i'd imagine the oem folks did the same when
> the
>> > pc
>> > was new...
>> >
>> > "AlanC37" wrote:
>> >
>> >> I have just attempted to reinstall Windows XP Home edition from the
>> >> OEM
>>
>>
>
>

I said "may" be under no obligation, and yes you can reinstall on same
hardware

"AlanC37" <acombellack@nspmsympatico.ca> wrote in message
news:%23atoukYQHHA.496@TK2MSFTNGP06.phx.gbl...
> So. New installation I guess. Seems a bit unfair since I understood I
> could reinstall on the same computer as many times as I liked. Life is
> hard!!
> Thanks anyway
> Alan C
>
> "DL" <address@invalid> wrote in message
> news:uiRsH8XQHHA.3460@TK2MSFTNGP03.phx.gbl...
> > MS will not help, its OEM.
> > Only the origonal supplier can supply the key, however as its now 6
years
> > old they may be under no obligation to help
> >
> > "AlanC37" <acombellack@nspmsympatico.ca> wrote in message
> > news:O4Yuv1UQHHA.2172@TK2MSFTNGP04.phx.gbl...
> >> I certainly cannot find anything on the tower that is useful. I will
try
> >> and get information from MDG by email or web. The local guy was sure
> >> that
> >> MDG could not help me. Surely they must have had some sort of group
> > licence
> >> from Microsoft when the computer was built (2001) and I would expect
that
> >> either the OEM or Microsoft would have records. I would appreciate
> >> information on who to contact in Microsoft if anyone knows. Thanks
> >> again,
> >> Alan C
> >>
> >> "Andrew E." <eckrichco@msn.com> wrote in message
> >> news:68B82B23-98C5-4589-86F6-B75D106E8B33@microsoft.com...
> >> > The tower info usually stuck on the back of the pc 99% of the time
has
> > no
> >> > information to the product key microsoft wants.The info on the back
is
> >> > always
> >> > mfg info,the info they gave you is wrong.....To get the key,you need
to
> >> > contact
> >> > the oem supplier,microsoft retail software has the key printed inside
> > the
> >> > box
> >> > on a yellow/orange sticker,i'd imagine the oem folks did the same
when
> > the
> >> > pc
> >> > was new...
> >> >
> >> > "AlanC37" wrote:
> >> >
> >> >> I have just attempted to reinstall Windows XP Home edition from the
> >> >> OEM
> >>
> >>
> >
> >
>
>