Power Surge on Hub Port

I get a power surge message on hub port with nothing attached. The port
works fine, however, the only way to get rid of the message is to disable the
port. I have a inspiron 8600 and dell says they just replace the entire
motherboard since the usb ports are hardwired on the board. So does that
mean I need to replace the whole board, or is there some process to narrow
down if there is another problem? The machine is 2 weeks out of
warantee..... Thank you dell.

Since the ports are integrated to the motherboard, you either replace the
whole motherboard (if it's a notebook you're looking at $500+ for the actual
board)... or if there is another port that is not surging, get a powered USB
hub, connect it to the non surging hub and use that for peripherals.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"NewHeartMan" <NewHeartMan@discussions.microsoft.com> wrote in message
news:A8B0AB2E-08E3-4B18-A2E2-708495B90041@microsoft.com...
>I get a power surge message on hub port with nothing attached. The port
> works fine, however, the only way to get rid of the message is to disable
> the
> port. I have a inspiron 8600 and dell says they just replace the entire
> motherboard since the usb ports are hardwired on the board. So does that
> mean I need to replace the whole board, or is there some process to narrow
> down if there is another problem? The machine is 2 weeks out of
> warantee..... Thank you dell.

Great response.. just to chime in another option is a PCMCIA -to- USB
adapter card, though you may already be using your PCMCIA slot for
something else. =[

Cari (MS-MVP) wrote:
> Since the ports are integrated to the motherboard, you either replace the
> whole motherboard (if it's a notebook you're looking at $500+ for the actual
> board)... or if there is another port that is not surging, get a powered USB
> hub, connect it to the non surging hub and use that for peripherals.
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "NewHeartMan" <NewHeartMan@discussions.microsoft.com> wrote in message
> news:A8B0AB2E-08E3-4B18-A2E2-708495B90041@microsoft.com...
> >I get a power surge message on hub port with nothing attached. The port
> > works fine, however, the only way to get rid of the message is to disable
> > the
> > port. I have a inspiron 8600 and dell says they just replace the entire
> > motherboard since the usb ports are hardwired on the board. So does that
> > mean I need to replace the whole board, or is there some process to narrow
> > down if there is another problem? The machine is 2 weeks out of
> > warantee..... Thank you dell.

Dell provides updates to fix the USB power surge message falsely
created by XP Service pack 2:
http://support.dell.com/support/dow...0&fileid=117117
or find the R89758.exe program in Dell Support section for Drivers
and Updates.

NewHeartMan wrote:
> I get a power surge message on hub port with nothing attached. The port
> works fine, however, the only way to get rid of the message is to disable the
> port. I have a inspiron 8600 and dell says they just replace the entire
> motherboard since the usb ports are hardwired on the board. So does that
> mean I need to replace the whole board, or is there some process to narrow
> down if there is another problem? The machine is 2 weeks out of
> warantee..... Thank you dell.