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Error: "There was a problem installing..."
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Windows XP Hardware
Error: "There was a problem installing..."
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Error: "There was a problem installing..." |
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#1 |
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Guest
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I have a situation where I am trying to install an HP lj1022. I have tried to
install it on 3 different HW types all using the same corporate SW image. The error I recieve when connecting the USB printer "There was a problem installing this hardware." It lists the USB icon and HP Laserjet 1022. (which tells me the USB is properly recognizing the signature of the device. Below that it says..."An error occurred during the installation of the device. The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Win 95 or later. I have tried to install the drivers from the OEM CD, download and also it is listed in the XP pre-defined list with no avail. I have gone threw and deleted all printers from the registry. I also downloaded and replaced the usbmon.dll. Any thoughts? |
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#2 |
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Guest
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The drivers are at the HP website:
http://h10025.www1.hp.com/ewfrf/wc/...=439322&lang=en -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "dprivette" <dprivette@discussions.microsoft.com> wrote in message news:8DDC5BE2-C72F-4959-89AE-45800BA8DE39@microsoft.com... >I have a situation where I am trying to install an HP lj1022. I have tried >to > install it on 3 different HW types all using the same corporate SW image. > The > error I recieve when connecting the USB printer "There was a problem > installing this hardware." It lists the USB icon and HP Laserjet 1022. > (which > tells me the USB is properly recognizing the signature of the device. > > Below that it says..."An error occurred during the installation of the > device. The driver installation file for this device is missing a > necessary > entry. This may be because the INF was written for Win 95 or later. > > I have tried to install the drivers from the OEM CD, download and also it > is > listed in the XP pre-defined list with no avail. I have gone threw and > deleted all printers from the registry. I also downloaded and replaced the > usbmon.dll. > > Any thoughts? |
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#3 |
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As I stated below I've already tried to install the drivers from the CD, I've
also downloaded them and I've tried using the preinstalled drivers of XP none of which work. Anybody else have an idea? "Cari (MS-MVP)" wrote: > The drivers are at the HP website: > http://h10025.www1.hp.com/ewfrf/wc/...=439322&lang=en > -- > Cari (MS-MVP) > Windows Technologies - Printing & Imaging > http://www.coribright.com/windows > > "dprivette" <dprivette@discussions.microsoft.com> wrote in message > news:8DDC5BE2-C72F-4959-89AE-45800BA8DE39@microsoft.com... > >I have a situation where I am trying to install an HP lj1022. I have tried > >to > > install it on 3 different HW types all using the same corporate SW image. > > The > > error I recieve when connecting the USB printer "There was a problem > > installing this hardware." It lists the USB icon and HP Laserjet 1022. > > (which > > tells me the USB is properly recognizing the signature of the device. > > > > Below that it says..."An error occurred during the installation of the > > device. The driver installation file for this device is missing a > > necessary > > entry. This may be because the INF was written for Win 95 or later. > > > > I have tried to install the drivers from the OEM CD, download and also it > > is > > listed in the XP pre-defined list with no avail. I have gone threw and > > deleted all printers from the registry. I also downloaded and replaced the > > usbmon.dll. > > > > Any thoughts? > > > |
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