File acces denied

Hi,

I have a friend that for some reason his account in Windows XP Home, he was
unable to acces anymore, I tried everything and the most I got was to see the
desktop image and nothing else

So we decided to create a new account, everything work there, but I can not get
access to his old My Document directory, I get an "Access Denied" message, he is
an Administrator, I even tried in Safe Mode using the Administrator account to
no avail

How could I be able to recover the files in the My document folder of his old
account

--
Thank you in Advance

Merci a l'Avance

Martin

Hi Martin,

Follow the instructions in this MSKB article to take ownership of his old My
Documents directory:

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/kb/308421/en-us



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Martin Racette" <rat7_2001@hotmail.com> wrote in message
news:u3qWa%23L4GHA.1256@TK2MSFTNGP02.phx.gbl...
> Hi,
>
> I have a friend that for some reason his account in Windows XP Home, he
> was unable to acces anymore, I tried everything and the most I got was to
> see the desktop image and nothing else
>
> So we decided to create a new account, everything work there, but I can
> not get access to his old My Document directory, I get an "Access Denied"
> message, he is an Administrator, I even tried in Safe Mode using the
> Administrator account to no avail
>
> How could I be able to recover the files in the My document folder of his
> old account
>
> --
> Thank you in Advance
>
> Merci a l'Avance
>
> Martin
>
>

Access is Denied Error Message:
http://support.microsoft.com/kb/810881

Also read this MS KB article about how to take ownership of files.
http://support.microsoft.com/?kbid=308421

JS

"Martin Racette" <rat7_2001@hotmail.com> wrote in message
news:u3qWa%23L4GHA.1256@TK2MSFTNGP02.phx.gbl...
> Hi,
>
> I have a friend that for some reason his account in Windows XP Home, he
> was unable to acces anymore, I tried everything and the most I got was to
> see the desktop image and nothing else
>
> So we decided to create a new account, everything work there, but I can
> not get access to his old My Document directory, I get an "Access Denied"
> message, he is an Administrator, I even tried in Safe Mode using the
> Administrator account to no avail
>
> How could I be able to recover the files in the My document folder of his
> old account
>
> --
> Thank you in Advance
>
> Merci a l'Avance
>
> Martin
>
>

"Martin Racette"wrote

> Hi,
>
> I have a friend that for some reason his account in Windows XP Home, he
> was unable to acces anymore, I tried everything and the most I got was to
> see the desktop image and nothing else
>
> So we decided to create a new account, everything work there, but I can
> not get access to his old My Document directory, I get an "Access Denied"
> message, he is an Administrator, I even tried in Safe Mode using the
> Administrator account to no avail
>
> How could I be able to recover the files in the My document folder of his
> old account
>
> --
> Thank you in Advance
>
> Merci a l'Avance
>
> Martin

You need to take ownership of the files and folders. From Start | Help and
Support search on ownership or see this link:

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/?kbid=308421

--
Rock [MVP Windows Shell/User]