New DVD drive does not apear in My Computer

I installed a new DVD drive in my Windows XP Pro SP2 computer. I removed the
old CD drive completely. Windows detected the new drive and installed it
successfully. The drive appears correctly in device manager and inidicates
that it is working correctly.
The problem is that it doesn't show up in My Computer. I can't select it or
access it in any way. I have played with the drive jumpers, replaced the
ribbon cable, and uninstalled it completely. The motherboard sees it just
fine.
Any ideas? Thanks!

Right click on My Computer and select Manage. On the following screen,
click on Disk Management. Does it show up on the right hand side of the
screen? If so, assign it a drive letter.
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"Just Guessing" <JustGuessing@discussions.microsoft.com> wrote in message
news:495E0A1D-E390-48D2-B848-C070A09AEA79@microsoft.com...
>I installed a new DVD drive in my Windows XP Pro SP2 computer. I removed
>the
> old CD drive completely. Windows detected the new drive and installed it
> successfully. The drive appears correctly in device manager and
> inidicates
> that it is working correctly.
> The problem is that it doesn't show up in My Computer. I can't select it
> or
> access it in any way. I have played with the drive jumpers, replaced the
> ribbon cable, and uninstalled it completely. The motherboard sees it just
> fine.
> Any ideas? Thanks!

The drive does NOT show up in disk management. It shows up in device manager
and indicates "this device is working properly". The motherboard bios
settings indicate the DVD drive also.

"Cari (MS-MVP)" wrote:

> Right click on My Computer and select Manage. On the following screen,
> click on Disk Management. Does it show up on the right hand side of the
> screen? If so, assign it a drive letter.
> --
> Cari (MS-MVP) Windows Client - Printing & Imaging
> www.coribright.com/Windows
>
>
> "Just Guessing" <JustGuessing@discussions.microsoft.com> wrote in message
> news:495E0A1D-E390-48D2-B848-C070A09AEA79@microsoft.com...
> >I installed a new DVD drive in my Windows XP Pro SP2 computer. I removed
> >the
> > old CD drive completely. Windows detected the new drive and installed it
> > successfully. The drive appears correctly in device manager and
> > inidicates
> > that it is working correctly.
> > The problem is that it doesn't show up in My Computer. I can't select it
> > or
> > access it in any way. I have played with the drive jumpers, replaced the
> > ribbon cable, and uninstalled it completely. The motherboard sees it just
> > fine.
> > Any ideas? Thanks!
>
>
>

Just Guessing wrote:

> The drive does NOT show up in disk management. It shows up in device manager
> and indicates "this device is working properly". The motherboard bios
> settings indicate the DVD drive also.
>

Open Device Manager. Locate the listing for the DVD drive
and delete it from Device Manager. Re-boot the computer.
It should report detecting new hardware. Let it complete
installing the new hardware. Check My Computer. If a drive
letter has not been assigned to the DVD drive, then follow
Cari's suggestion.

Actually, I've one-upped you. I have rebooted the computer after completely
removing ALL CD and DVD drives. There is no trace of the drive in device
manager. I reboot again with the DVD drive reinstalled. Windows reports I
have new hardware and installs the DVD drive. It appears in device manager,
but does not appear in My Computer or computer management.
To make matters worse, I have noticed that my old CD drive no longer
appears, either when installed. Personally I think this is a registry
problem. And I have a feeling I'm going to be reinstalling Windows - unless
you have a better suggestion. Thanks!

"Ghostrider" wrote:

>
> Just Guessing wrote:
>
> > The drive does NOT show up in disk management. It shows up in device manager
> > and indicates "this device is working properly". The motherboard bios
> > settings indicate the DVD drive also.
> >
>
> Open Device Manager. Locate the listing for the DVD drive
> and delete it from Device Manager. Re-boot the computer.
> It should report detecting new hardware. Let it complete
> installing the new hardware. Check My Computer. If a drive
> letter has not been assigned to the DVD drive, then follow
> Cari's suggestion.
>

You might want to try the Upper/Lower Filters trick (as worked out by our
late Alex Nichol) and detailed at:
http://aumha.org/win5/a/xpcd.php#problems
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"Just Guessing" <JustGuessing@discussions.microsoft.com> wrote in message
news407C066-1CB1-4249-AC7F-E84A700A36F1@microsoft.com...
> Actually, I've one-upped you. I have rebooted the computer after
> completely
> removing ALL CD and DVD drives. There is no trace of the drive in device
> manager. I reboot again with the DVD drive reinstalled. Windows reports
> I
> have new hardware and installs the DVD drive. It appears in device
> manager,
> but does not appear in My Computer or computer management.
> To make matters worse, I have noticed that my old CD drive no longer
> appears, either when installed. Personally I think this is a registry
> problem. And I have a feeling I'm going to be reinstalling Windows -
> unless
> you have a better suggestion. Thanks!
>
> "Ghostrider" wrote:
>
>>
>> Just Guessing wrote:
>>
>> > The drive does NOT show up in disk management. It shows up in device
>> > manager
>> > and indicates "this device is working properly". The motherboard bios
>> > settings indicate the DVD drive also.
>> >
>>
>> Open Device Manager. Locate the listing for the DVD drive
>> and delete it from Device Manager. Re-boot the computer.
>> It should report detecting new hardware. Let it complete
>> installing the new hardware. Check My Computer. If a drive
>> letter has not been assigned to the DVD drive, then follow
>> Cari's suggestion.
>>

THAT DID IT!!!! Thanks, Cari.

"Cari (MS-MVP)" wrote:

> You might want to try the Upper/Lower Filters trick (as worked out by our
> late Alex Nichol) and detailed at:
> http://aumha.org/win5/a/xpcd.php#problems
> --
> Cari (MS-MVP) Windows Client - Printing & Imaging
> www.coribright.com/Windows
>
>
> "Just Guessing" <JustGuessing@discussions.microsoft.com> wrote in message
> news407C066-1CB1-4249-AC7F-E84A700A36F1@microsoft.com...
> > Actually, I've one-upped you. I have rebooted the computer after
> > completely
> > removing ALL CD and DVD drives. There is no trace of the drive in device
> > manager. I reboot again with the DVD drive reinstalled. Windows reports
> > I
> > have new hardware and installs the DVD drive. It appears in device
> > manager,
> > but does not appear in My Computer or computer management.
> > To make matters worse, I have noticed that my old CD drive no longer
> > appears, either when installed. Personally I think this is a registry
> > problem. And I have a feeling I'm going to be reinstalling Windows -
> > unless
> > you have a better suggestion. Thanks!
> >
> > "Ghostrider" wrote:
> >
> >>
> >> Just Guessing wrote:
> >>
> >> > The drive does NOT show up in disk management. It shows up in device
> >> > manager
> >> > and indicates "this device is working properly". The motherboard bios
> >> > settings indicate the DVD drive also.
> >> >
> >>
> >> Open Device Manager. Locate the listing for the DVD drive
> >> and delete it from Device Manager. Re-boot the computer.
> >> It should report detecting new hardware. Let it complete
> >> installing the new hardware. Check My Computer. If a drive
> >> letter has not been assigned to the DVD drive, then follow
> >> Cari's suggestion.
> >>
>
>
>