USB Mass Storage Device

My Windows XP Pro SP2 does not read any USB flash drives at all. Whenever I
plug my memory card reader/writer or flash pen drive(1GB), it is asking me to
locate the driver for USB Mass Storage Device. Windows was unable to locate
and I am unable to use those devices. However, it did successfully installed
my USB HP printer and detected my USB 250GB External Hard Drive. Also,
sometimes it saids "If you plug your device in a USB 2.0, it will perform
faster". All 3 of my USB port are USB 2.0. It is strange. Any help will be a
great thanks. Please email me to my email: sam93940_at_hotmail.com(do not
spam).

Forgot to post that I have tried removing my USB Controllers in Device
Manager. Restarted my laptop and Windows XP did not detect it at all. I ended
up re-formating my laptop.

"Sam" wrote:

> My Windows XP Pro SP2 does not read any USB flash drives at all. Whenever I
> plug my memory card reader/writer or flash pen drive(1GB), it is asking me to
> locate the driver for USB Mass Storage Device. Windows was unable to locate
> and I am unable to use those devices. However, it did successfully installed
> my USB HP printer and detected my USB 250GB External Hard Drive. Also,
> sometimes it saids "If you plug your device in a USB 2.0, it will perform
> faster". All 3 of my USB port are USB 2.0. It is strange. Any help will be a
> great thanks. Please email me to my email: sam93940_at_hotmail.com(do not
> spam).

It looks like a power related issue. Your devices that work
(the printer, 250 gb drive) are self powered.
Bus powered devices even can't enumerate properly.
Try to conect them via a powered USB 2.0 hub.
If your PC is a laptop, make sure it is powered from AC.

Sorry, no email.
--PA

"Sam" <Sam@discussions.microsoft.com> wrote in message news:B7AA7B49-BAB5-4A9F-B240-B7C1B0021130@microsoft.com...
> My Windows XP Pro SP2 does not read any USB flash drives at all. Whenever I
> plug my memory card reader/writer or flash pen drive(1GB), it is asking me to
> locate the driver for USB Mass Storage Device. Windows was unable to locate
> and I am unable to use those devices. However, it did successfully installed
> my USB HP printer and detected my USB 250GB External Hard Drive. Also,
> sometimes it saids "If you plug your device in a USB 2.0, it will perform
> faster". All 3 of my USB port are USB 2.0. It is strange. Any help will be a
> great thanks. Please email me to my email: sam93940_at_hotmail.com(do not
> spam).

It is a Sony VAIO vgn-fs742/w. My laptop is always connect to the ac adapter.
It's not a power related problem. I believe it maybe problems of Windows XP
not detecting generic USB Mass Storage Device driver. Thanks for your reply.

"Pavel A." wrote:

> It looks like a power related issue. Your devices that work
> (the printer, 250 gb drive) are self powered.
> Bus powered devices even can't enumerate properly.
> Try to conect them via a powered USB 2.0 hub.
> If your PC is a laptop, make sure it is powered from AC.
>
> Sorry, no email.
> --PA
>
> "Sam" <Sam@discussions.microsoft.com> wrote in message news:B7AA7B49-BAB5-4A9F-B240-B7C1B0021130@microsoft.com...
> > My Windows XP Pro SP2 does not read any USB flash drives at all. Whenever I
> > plug my memory card reader/writer or flash pen drive(1GB), it is asking me to
> > locate the driver for USB Mass Storage Device. Windows was unable to locate
> > and I am unable to use those devices. However, it did successfully installed
> > my USB HP printer and detected my USB 250GB External Hard Drive. Also,
> > sometimes it saids "If you plug your device in a USB 2.0, it will perform
> > faster". All 3 of my USB port are USB 2.0. It is strange. Any help will be a
> > great thanks. Please email me to my email: sam93940_at_hotmail.com(do not
> > spam).
>
>
>

Maybe your usb host controller is not usb 1.1 compliant, or the usb cable is
not usb 2.0 compliant
"Sam" <Sam@discussions.microsoft.com>
:34E54A43-72F5-49C7-9D04-C7845DA37711@microsoft.com...
> It is a Sony VAIO vgn-fs742/w. My laptop is always connect to the ac
> adapter.
> It's not a power related problem. I believe it maybe problems of Windows
> XP
> not detecting generic USB Mass Storage Device driver. Thanks for your
> reply.
>
> "Pavel A." wrote:
>
>> It looks like a power related issue. Your devices that work
>> (the printer, 250 gb drive) are self powered.
>> Bus powered devices even can't enumerate properly.
>> Try to conect them via a powered USB 2.0 hub.
>> If your PC is a laptop, make sure it is powered from AC.
>>
>> Sorry, no email.
>> --PA
>>
>> "Sam" <Sam@discussions.microsoft.com> wrote in message
>> news:B7AA7B49-BAB5-4A9F-B240-B7C1B0021130@microsoft.com...
>> > My Windows XP Pro SP2 does not read any USB flash drives at all.
>> > Whenever I
>> > plug my memory card reader/writer or flash pen drive(1GB), it is asking
>> > me to
>> > locate the driver for USB Mass Storage Device. Windows was unable to
>> > locate
>> > and I am unable to use those devices. However, it did successfully
>> > installed
>> > my USB HP printer and detected my USB 250GB External Hard Drive. Also,
>> > sometimes it saids "If you plug your device in a USB 2.0, it will
>> > perform
>> > faster". All 3 of my USB port are USB 2.0. It is strange. Any help will
>> > be a
>> > great thanks. Please email me to my email: sam93940_at_hotmail.com(do
>> > not
>> > spam).
>>
>>
>>

>>> "Sam" <Sam@discussions.microsoft.com> wrote in message
>>> news:B7AA7B49-BAB5-4A9F-B240-B7C1B0021130@microsoft.com...
>>> > My Windows XP Pro SP2 does not read any USB flash drives at all.
>>> > Whenever I plug my memory card reader/writer or flash pen drive(1GB),
>>> > it is asking me to
>>> > locate the driver for USB Mass Storage Device. Windows was unable to
>>> > locate and I am unable to use those devices. However, it did
>>> > successfully installed
>>> > my USB HP printer and detected my USB 250GB External Hard Drive. Also,
>>> > sometimes it saids "If you plug your device in a USB 2.0, it will
>>> > perform faster". All 3 of my USB port are USB 2.0. It is strange. Any
>>> > help will be a great thanks. Please email me to my email:
>>> > sam93940_at_hotmail.com(do not spam).


>> "Pavel A." wrote:
>>
>>> It looks like a power related issue. Your devices that work
>>> (the printer, 250 gb drive) are self powered.
>>> Bus powered devices even can't enumerate properly.
>>> Try to conect them via a powered USB 2.0 hub.
>>> If your PC is a laptop, make sure it is powered from AC.
>>>
>>> Sorry, no email.
>>> --PA
>>>


> "Sam" <Sam@discussions.microsoft.com>
> :34E54A43-72F5-49C7-9D04-C7845DA37711@microsoft.com...
>> It is a Sony VAIO vgn-fs742/w. My laptop is always connect to the ac
>> adapter.
>> It's not a power related problem. I believe it maybe problems of Windows
>> XP not detecting generic USB Mass Storage Device driver. Thanks for your
>> reply.


Sam:
You're correct about this problem not being power-related as it involves
your flash drives. Actually Pavel A. was referring to the devices being
powered through a USB hub; he/she wasn't referring to your laptop's power
per se. In any event I don't think this is a power issue.

I've been posting the following blurb for sometime now. I realize some of
this material may not apply to your specific problem, but perhaps there will
be some information contained here that might be helpful to you. Assuming
the problem is resolved, it would be useful if you would later post how you
accomplished it.

These USB non-recognition problems have been vexing all of us for some time
now. We've become increasingly convinced that the relatively large number of
problems in this area involving the non-recognition of USB devices that
we've all been experiencing is an indication that there is something
seriously flawed with respect to either the USB 2.0 specifications, possibly
involving quality control issues affecting the manufacturer of these USB
devices as well as supporting components such as motherboards and other
USB-related components. Then too, we've become increasingly suspicious of
the XP OS as it relates to its recognition of and interaction with these USB
2.0 devices.

We have encountered far too many unexplained problems affecting
detection/recognition of these devices and their erratic functioning not to
believe that something is seriously amiss in this area.

We continually encounter situations where a USB 2.0 device - generally
involving a flash drive or USB external hard drive, will work perfectly fine
in one machine and not in another. And, in far too many cases, we're unable
to determine why this is so since we're unable to detect any
hardware/software problem in the balking machine that would cause this
non-recognition effect.

We've put together a more-or-less checklist for troubleshooting these
problems that (hopefully) may be of some value to users encountering this
type of problem...

1. Access Disk Management and see if the USB device is listed. If so, and
there's no drive letter assigned, see if you can assign a drive letter to
the device.
2. If the USB device is listed in Disk Management with an assigned drive
letter, right-click on its listing and select Explore from the submenu.
Hopefully, Windows Explorer will open and the device will be listed.
3. Connect the USB device *directly* to a USB port on the computer, not via
a USB hub. Try different USB ports should your computer have multiple ports.
4. Avoid using a USB extension cable.
5. Try connecting a USB device (that does not contain an auxiliary power
supply) to a USB port both before and after the boot operation.
6. Try alternate powering on/off methods. If the USB device contains its own
power supply, try booting up with its power on, then try powering on only
*after* the system has booted to a Desktop.
7. Try a different USB cable.
8. In the USB controllers section of Device Manager, uninstall all the USB
controllers listed and reboot.
9. If the device in question is a HDD which you installed in a USB
enclosure, jumper the USB external HDD as Master (or Single if the HDD is a
Western Digital disk). A number of users have reported that jumper
configuration corrected their non-recognition problem. In my own experience
it didn't seem to matter how a USB external HDD was jumpered. But it may be
worth a try.
10. If the device in question is a USB external HDD, first check out the HDD
with the hard drive manufacturer's diagnostic utility. If it checks out OK,
and you can remove the HDD from its enclosure (without voiding any
applicable warranty), do so and install the HDD as an internal HDD to
determine if there are problems with the drive.
11. If the USB device is connected to a USB 2.0 PCI card, try changing the
PCI slot to which it's currently connected to another one.
12. Access the website of the manufacturer of the USB device to determine if
there's any firmware update or info re the problem you're experiencing or
there's any possibility that the USB enclosure itself might be defective.
13. Determine from the manufacturer of your motherboard whether there's a
BIOS upgrade affecting USB device recognition.

Anna